Carilion Clinic Home Care - Franklin
390 South Main St Suite 1055(4 ratings)· Rocky Mount average: 4.6
Quick Facts
- Medicare quality
- 3.0 of 5 stars
- Medicare certified
- Since 1984
Home Health Compare
Carilion Clinic Home Care - Franklin is a home health agency serving Rocky Mount, Virginia offering Home Health. Families rate it 5.0 out of 5 across 4 reviews.
About Carilion Clinic Home Care - Franklin
Carilion Clinic Home Care - Franklin is a Medicare-certified home health agency serving Rocky Mount, VA and has been Medicare certified since 1984. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is a nonprofit organization.
Medicare rates the quality of patient care at Carilion Clinic Home Care - Franklin 3.0 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.
Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.
Types of Care at Carilion Clinic Home Care - Franklin
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5overall · 4 ratings combined
5★ on Google (4)
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Medicare Quality of Care
Carilion Clinic Home Care - Franklin is a Medicare-certified home health agency (certified since 1984). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
5.0 / 5 patient survey rating
- Would definitely recommend the agency89%US 79%
- Rated their overall care 9 or 10 out of 1091%US 85%
- Care was given in a professional way92%US 89%
- The team communicated well91%US 86%
- The team discussed medicines, pain and home safety85%US 82%
558 completed patient surveys, 26% response rate.
Hospital outcomes
- Discharged to the community91%US 80%Better than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around86%US 83%
- Patients got better at getting in and out of bed89%US 83%
- Patients got better at bathing87%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly81%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)1%US 0%
- Discharge function score met or exceeded expectations80%US 61%
Service area
Carilion Clinic Home Care - Franklin reports serving 24 ZIP codes, including Martinsville, Axton, Bassett, Boones Mill, Callaway, Collinsville, Critz, Ferrum, Fieldale, Glade Hill and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 497038. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Carilion Clinic Home Care - Franklin offer?
Carilion Clinic Home Care - Franklin offers Home Health.
Where is Carilion Clinic Home Care - Franklin located?
Carilion Clinic Home Care - Franklin is located at 390 South Main St Suite 105 in Rocky Mount, Virginia.
Does Medicare cover care from Carilion Clinic Home Care - Franklin?
Yes. Carilion Clinic Home Care - Franklin is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
Do I need a referral to use Carilion Clinic Home Care - Franklin?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Carilion Clinic Home Care - Franklin?
Submit the Request Information form on this page to connect with Carilion Clinic Home Care - Franklin and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Carilion Clinic Home Care - Franklin? Claim this listing to update photos, pricing, and details. It's free.
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