Home Health Compare
Caretenders is a home health and hospice provider serving patients in their own homes around Elizabethtown, not a residential community. Reviews are sharply split: some families highlight excellent, compassionate therapists and nurses who helped with recovery, while others report serious lapses in follow-through, privacy, and even alleged theft from a client.
AI-generated from reviews and community data.
Caretenders is a home health agency serving Elizabethtown, Kentucky offering Home Health. Families rate it 2.7 out of 5 across 7 reviews.
Caretenders is a home health and hospice community in Elizabethtown, Kentucky.
Families rate Caretenders 2.7 out of 5 based on 7 Google reviews.
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Help Me Choose2.7overall · 7 ratings combined
2.7★ on Google (7)
Greg Wilburn
Mar 2026
Physical therapist stayed for 5 minutes, told me to go to a therapy facility and left. The social worker showed up over an hour late. They mailed my patient report which had my diagnosis, medications and address and phone number in an unsealed envelope, anyone could have gotten my information. I will be filing a HIPPA violation report and a grievance with Medicare. Stay away from this company it is not worth it.
M Coon
Nov 2020
I had 2 care givers: Mary and Beth. Both were professional, caring, friendly and helped me progress. I had a knee replacement. The exercises were painful, yet the ladies gave me confidence and my knee became more flexible to the point that I could be transferred to out patient therapy. I was very satisfied with the level of care I received.
Dee Dee Claggett
Sep 2019
Think twice before having them come out to your house. One nurse started to sell my mother in law supplies that Medicaid was giving to her. She asked for cash also. Not knowing any different my MIL gave her what little cash she had. We later found out she had stole gift cards from the cabinet. When we reported it she then calls my MIL and chews her out. If they are coming to help an elderly person it would be a good idea to have someone there to watch them
Donna Tullberg
Nov 2018
Since my surgery I haven't been able to do much. The admissions nurse Kathy was so nice,respectful and went beyond her job to make sure I was comfortable and had everything I needed. My physical therapist is kind,patient,understanding and very knowledgeable about the muscles and the spine. He's taught me so much about my body and how to make sure I'm not doing to much but enough to strengthen my muscles and spine. My occupational therapist is a family man of faith,he listens to whatever problems I've got going on,we share our testimonies about God and how he's blessed us,he helped me hang my shower curtain,is kind,considerate,respectful and genuinely loves his job. It's nice to have people who enjoy what they do,take great care of you and when they leave I feel better. Everyone that's been a part of my life for the last month has gone beyond my expectations and I've had other home health agencies in the last 2 1/2 year's, I had a couple of people from the other agency that I'm friends with but Caretenders as a group has just been amazing and I'm so BLESSED to have them in my life making me stronger.
Rhonda M
Jun 2017
I would have given them no stars if I could. DO NOT have this place take care of your loved one of you want anything done right. You have to constantly keep calling and leaving messages for someone to call back. We have been waiting for the past 2 weeks for someone to order wound care supplies for my mom and we have yet to have them ordered or sent. Meanwhile ahe haa been without supplies for The past 2 weeks. The nurses act like they don't know how to clean her leg. This is not the place if you want something done right.
Caretenders is a Medicare-certified home health agency (certified since 1988). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
5.0 / 5 patient survey rating
325 completed patient surveys, 31% response rate.
Hospital outcomes
How patients did
Service area
Caretenders reports serving 53 ZIP codes, including Leitchfield, Bardstown, Battletown, Big Clifty, Bloomfield, Boston, Brandenburg, Buffalo, Cecilia, Chaplin and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 187145. National figures are the average across all certified agencies.
Caretenders offers Home Health.
Caretenders is located at 1105 Juliana Ct #3 in Elizabethtown, Kentucky.
Caretenders is a home health and hospice provider serving patients in their own homes around Elizabethtown, not a residential community. Reviews are sharply split: some families highlight excellent, compassionate therapists and nurses who helped with recovery, while others report serious lapses in follow-through, privacy, and even alleged theft from a client.
Yes. Caretenders is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page to connect with Caretenders and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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