MyLivingChoice

Caregivers by WholeCare

761 Old Hickory Blvd #103

4.5(11 ratings)· Brentwood average: 4.7

Caregivers by WholeCare — photo 11 / 5

Quick Facts

What Families Think

Families generally praise the individual caregivers sent by Caregivers by WholeCare, describing them as kind, skilled, and well-matched to client needs. However, several reviewers report significant problems with the company's administrative and scheduling operations, including poor communication and unreliable staffing.

The Good

  • Caregivers described as kind and attentive
  • Company responsive to caregiver-fit issues
  • Careful assessment of individual client needs
  • Recommended by industry professionals

The Bad

  • One report of failure to provide insurance claim documentation
  • Multiple reports of inconsistent caregiver scheduling
  • One account of abrupt service termination due to staffing shortage
  • Communication with office described as poor by some

AI-generated from reviews and community data.

About Caregivers by WholeCare

Caregivers by WholeCare is a home health and hospice community in Brentwood, Tennessee.

Families rate Caregivers by WholeCare 4.5 out of 5 based on 11 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit — free, and you choose who contacts you.

Help Me Choose

Reviews

4.5overall · 11 ratings combined

4.5★ on Google (11)

Dalih Suchet

Aug 2021

via Google

I have referred several people/clients to WholeCare. They do a great job accessing each individuals needs. They map out appropriate care and carefully select the best caregiver.

Sara R.

Sep 2020

via Google

The service was terrible. I was paying out of pocket for someone to come to my home once a week to help with bathing, and light housekeeping. They never sent the same person three weeks in a row. The fourth caregiver was wonderful, when she didn't show up on her third visit, I called Whole Care and they told me that she was fired. I then called the caregiver directly and she told me she was in a car accident. I asked her if she had been hurt, and she assured me that she may have whiplash, but otherwise she was fine and she intended to return to work next week. I told her that WholeCare told me that morning that she had been fired. She had no idea. On the third visit of the fifth caregiver, someone from the office called her twice while she was at my home working. The second time she answered the phone, the person on the other end asked if I was within hearing range and I was, the caregiver was told to step outside so she could talk privately. I later found out that the fifth caregiver would be the last as they were going to terminate my service. I asked why they were terminating my service and they said they had other clients with more needs and didn't have enough employees to cover all the clients. Although, the caregivers were very helpful and kind, the business end of this company is awful.

Peggy Marchetti

Jan 2020

via Google

We have been working with Wholecare now for over two years caring for our mom at home. This company is professional to work with. Our caregiving team is very good. If there is an issue the company is right on it and try to find the right caregivers for each client. I would recommend Wholecare to any family needing good solid home care for their loved ones.

Paul Stinson

Feb 2019

via Google

Very good caregivers for elderly parent. However administrative support is terrible. After repeated requests for information necessary to pursue a claim with our long-term insurance provider, WholeCare has failed to provide standard information for several weeks of service. This failure is preventing evaluation of our claim, causing the loss of payments by insurance company. Can not recommend this company if you expect cooperation with long-term care insurance claims.

Katlyn Green

Sep 2018

via Google

“I have found Caregivers by WholeCare to be more than the average provider. The values of the company manifest through the ranks into every representative they send. The work of the caregivers is infused with a high esteem for the older adult, and respect for their comfort levels. As a professional in the industry, I recommend this provider regularly!

Request information

Ask about availability, pricing, or a tour. Your details go only to Caregivers by WholeCare — never sold or shared.

Work at Caregivers by WholeCare? Claim this listing to update photos, pricing, and details — it's free.

Nearby Communities

Other senior living options within 25 miles of Brentwood.