MyLivingChoice

Care Plus Nursing Services, Inc.

22931 Triton Way, Suite 236

3.4(8 ratings)· Laguna Hills average: 4

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Care Plus Nursing Services, Inc.

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 2011
Ownership
Privately owned agency
Medicare history
Medicare certified since 2011
Therapy services
Physical, occupational and speech therapy offered at home
Private-pay overnight care
Reviewer arranged overnight caregivers for assisted living resident

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of this Laguna Hills home health agency are sharply divided. Praise centers on the owner's responsiveness, honest advice about how much care is needed, and kind caregivers. Criticism includes a family who felt abandoned and quoted a very high daily rate, and a facility that reported late visits and an abrupt discharge.

What reviewers praise

  • Owner praised as empathetic and ethical
  • Fast setup, caregiver arranged within hours
  • Caregivers described as kind and courteous
  • Daily reports and communication with families and facilities
  • Advises "just enough" care, not overselling services

What reviewers flag

  • Medicare rates patient care quality only 2.5 out of 5 stars
  • One report of a patient discharged after a missed assessment
  • One facility reports visits at 6:30 PM despite requests for earlier
  • One family reports unreturned calls and a rate over $1000 per day
  • No published pricing

AI-generated from reviews and community data.

Care Plus Nursing Services, Inc. is a home health agency serving Laguna Hills, California offering Home Health. Families rate it 3.4 out of 5 across 8 reviews.

About Care Plus Nursing Services, Inc.

Care Plus Nursing Services, Inc. is a Medicare-certified home health agency serving Laguna Hills, CA and has been Medicare certified since 2011. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at Care Plus Nursing Services, Inc. 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at Care Plus Nursing Services, Inc.

Home Health

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Reviews of Care Plus Nursing Services, Inc.

3.4overall · 8 ratings combined

3.4★ on Google (8)

Shelly

Apr 2026

via Google ↗ · Report

We are writing this complaint based on our recent experience with this home health agency. The team came to assess a patient at our facility. At the time of their arrival, we informed them that the patient was asleep and asked if they could return the following day. Instead, the patient was discharged from all home health services, which felt inappropriate and concerning given the situation. Additionally, we have had ongoing issues with scheduling. We have repeatedly requested visits before 5:00 PM due to many of our residents having dementia and needing care earlier in the day. Despite this, the team consistently arrives around 6:30 PM, which is too late for our residents and disrupts their routine especially with dementia and sundowning. Overall, the lack of flexibility, poor communication, and questionable discharge decision have made this a frustrating experience.

Ricardo Espinoza

May 2024

via Google ↗ · Report

When it comes to my mom's needs I make sure it's on point . Would like to thank care plus especially Jonah. She was kind and courteous. My mom enjoyed every visit with her . She was such a great help. Thanks again .

Shawn Berry

Apr 2023

via Google ↗ · Report

I am responding to the review that Ms. Yost posted. I know these people personally and know that this is not the case with Care Plus. In addition, the going rate for 24 hour caregiving can easily go as high as $1000 per day. This is the result of a ninth circuit federal court decision in 2016 that did not allow a sleep exclusion for "live in" care givers which resulted in prices having to be increased to cover the cost of overtime for legitimate care giving agencies (like Care Plus) who cover payroll taxes, workers compensation and liability insurance. Unlike many providers of homecare aids that, to save costs, do not follow California employment laws. Care Plus does not discriminate. We do our best at matching a caregiver with the client. Please understand that caregivers also have the freedom to choose whom they will take on as a client. We must respect that right.

Tina Gilvary-Yost

Sep 2022

via Google ↗ · Report

It is interesting how people have different reviews of Careplus Nursing. Myrene who received glowing reviews in the last review, flat out abandoned my mother and our family. She did not return calls and lied about not being able to find care because my mother is a smoker. And to boot, charging over a $1000 dollars a day - highway robbery! We found a kind and loving care taking service, that did not discriminate my mom for being a smoker and welcomed the opportunity to help someone that is dying and at a much more reasonable price and not prey on a family that was in crisis. STAY FAR away from Care Plus Nursing and Myrene.

bill livingston

Oct 2021

via Google ↗ · Report

Very rude people here!! Personally I wouldn't trust them with my dog!!!

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Medicare Quality of Care

Care Plus Nursing Services, Inc. is a Medicare-certified home health agency (certified since 2011). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency74%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well84%US 86%
  • The team discussed medicines, pain and home safety74%US 82%

93 completed patient surveys, 11% response rate.

Hospital outcomes

  • Discharged to the community85%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Same as

How patients did

  • Care started within 2 days of referral99%US 94%
  • Patients got better at walking or moving around80%US 83%
  • Patients got better at getting in and out of bed80%US 83%
  • Patients got better at bathing86%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly82%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations52%US 61%

Service area

Care Plus Nursing Services, Inc. reports serving 88 ZIP codes, including Irvine, Anaheim, Garden Grove, Orange, Santa Ana, Huntington Beach, Fullerton, Long Beach, Newport Beach, Brea and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 059376. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Care Plus Nursing Services, Inc. offer?

Care Plus Nursing Services, Inc. offers Home Health.

Where is Care Plus Nursing Services, Inc. located?

Care Plus Nursing Services, Inc. is located at 22931 Triton Way, Suite 236 in Laguna Hills, California.

What do families say about Care Plus Nursing Services, Inc.?

Care Plus Nursing Services, Inc. carries a 3.4 out of 5 rating from 8 Google reviews. Reviews of this Laguna Hills home health agency are sharply divided. Praise centers on the owner's responsiveness, honest advice about how much care is needed, and kind caregivers. Criticism includes a family who felt abandoned and quoted a very high daily rate, and a facility that reported late visits and an abrupt discharge. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from Care Plus Nursing Services, Inc.?

Yes. Care Plus Nursing Services, Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use Care Plus Nursing Services, Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Care Plus Nursing Services, Inc.?

Submit the Request Information form on this page, or contact Care Plus Nursing Services, Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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