4(49 ratings)· Bloomington average: 4.4
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1 / 6An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
CarDon & Associates operates numerous assisted living, independent living, and skilled nursing communities across Indiana, and the Google reviews reflect experiences at many different individual locations rather than one specific building. While many families describe warm, family-like care and strong rehab outcomes, a recurring set of complaints involves slow or unresponsive billing/refund departments and, at a few locations, understaffing that led to hygiene and supervision lapses.
AI-generated from reviews and community data.
CarDon & Associates is a senior living community in Bloomington, Indiana offering Assisted Living, Independent Living and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.0 out of 5 across 49 reviews.
CarDon & Associates operates residential communities in Bloomington and other Indiana locations, offering independent living, assisted living, and skilled nursing care with amenities including 24-hour staffing, on-site nursing, private rooms and bathrooms, restaurant-style dining, medication management, housekeeping, laundry service, and social activities.
Google reviewers give the organization a 4 of 5 rating across 49 reviews, though opinions vary considerably. Some families report five-year stays with satisfied outcomes, praising staff compassion and the admissions process, while others describe serious concerns about hygiene standards, responsiveness to call buttons, adherence to medical orders, and communication with families. One reviewer wrote, "Every staff member we have dealt with has been amazing." Mixed feedback centers on consistency of care quality and staff reliability across shifts and locations.
A number of reviewers raised specific complaints including inadequate nursing supervision in memory care units, delayed responses to resident needs, staffing with outside agency personnel unfamiliar with residents, and issues with administrative responsiveness to family calls and emails. Financial and legal concerns were also mentioned by some families.
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Help Me Choose4overall · 49 ratings combined
4★ on Google (49)
h h
Jun 2026
My dad was at Brown County assisted living. The staff was great. You could always find someone to talk to. My problem is the financial person. She informed me I had to wait 45 days to withdraw the money my father had left after passing. State and federal law is 30 days. It has now been almost 60 days with no word on where his money is or when I will get it. I called corporate multiple times with no response. Great way to treat a veterans family.
Morgan Echelbarger
Nov 2025
My father-in-law is a resident at Brookside Village and our family couldn’t be more grateful for the incredible care and compassion he receives every day. The entire staff—from the nurses and caregivers to the kitchen and maintenance teams—treat him with genuine respect and warmth. We are grateful for the entire Brookside team.
Joy Osborne
Oct 2025
The Aspen staff has been great I’ve been here for a year now.
Vicki Frank
Oct 2025
Care at Aspen is excellent, the staff is amazing, no complaints, service has gotten better! The nurses are very quick to help. It feels like home. My family is very excited about the Halloween trick or treating here.
Terry Crone
Oct 2025
I came to Aspen Trace in January 2025 I have never regretted it.The Nurses and Cna are all the best, they make you feel like we are all one big family. Thank you Aspen Trace I would not want to be any where else
CarDon & Associates offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
CarDon & Associates is located at 2749 E Covenanter Dr in Bloomington, Indiana.
CarDon & Associates carries a 4.0 out of 5 rating from 49 Google reviews. While many families describe warm, family-like care and strong rehab outcomes, a recurring set of complaints involves slow or unresponsive billing/refund departments and, at a few locations, understaffing that led to hygiene and supervision lapses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Submit the Request Information form on this page, or contact CarDon & Associates directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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