Cindy Watson
Apr 2026
I was there for 2 weeks for rehabilitation. I thought rehabilitation was super and everyone was so positive, and the food was great, I would go there again for rehabilitation.
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Canyon West of Cascadia is a skilled nursing and rehabilitation center in Caldwell, Idaho, where many reviewers praise the rehab team and describe a personal, family-like atmosphere during short-term stays. A few reviewers, however, report serious concerns about responsiveness, medication management, and staffing levels during their care.
AI-generated from reviews and community data.
Canyon West Of Cascadia is a senior living community in Caldwell, Idaho offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 121 reviews.
Canyon West of Cascadia is a skilled nursing and long-term care community in Caldwell, Idaho, licensed for 103 residents. The facility serves both rehabilitation patients and those requiring ongoing care.
Families consistently describe a welcoming, personal atmosphere. Post-surgical rehabilitation patients highlight the quality of therapy and the positive approach staff bring to recovery. Staff members are frequently mentioned by name, one family noted that caregivers and therapists "treated [them] like family." The food receives specific praise, and transitions for new residents are reported as smooth and well-supported. Leadership is described as strong, and the community notes national quality awards for its care standards.
One critical review raises concerns about responsiveness to care requests and medication management, contrasting sharply with the overwhelmingly positive feedback. The facility holds a 4.5-star Google rating across 121 reviews, reflecting mostly strong family satisfaction alongside this dissenting experience.
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Help Me Choose4.5overall · 121 ratings combined
4.5★ on Google (121)
Cindy Watson
Apr 2026
I was there for 2 weeks for rehabilitation. I thought rehabilitation was super and everyone was so positive, and the food was great, I would go there again for rehabilitation.
Sawyer Wilcox
Feb 2026
Fantastic leaders, CNAs, and nurses. This building has won national quality awards in recognition of the care they provide. Highly recommend this facility.
Scarlet Bean
Jan 2026
My mother moved across the country from FL so she can be closer to me, and it has been such a smooth transition. The care is amazing and the staff is so great! I am very thankful for everyone especially Sharla for making the application process very easy and smooth! I definitely recommend it here!
Terrie Britton
Oct 2025
Not responsive to my alerts when needed help. Ended up going to bathroom myself because I could not wait. Argued about my meds, Argued about my meals not being appropriate for my chronic illnesses. Did not keep on pain med management. My pain was so bad ended up at West Valley who gave me compassionate care and monitored oxygen and blood sugars as well as pain. They released me to home care the next day where I had 24 hour care from Family members. Kept ahead of my pain. Was Able to bath at home and eat a proper diet. 4 days without a shower at the facility. Told me that they scheduled a shower 2 times a week. Never got my schedule. Physical therapy and QT came to me at home after I was released. To be fair , when the nurses were able to care for me the care was good. Some aids were very compassionate but I often felt guilty asking for help because they were spread to thin. After voicing my concerns I was confronted by 5 staff members. Administrator and nurse managers. The one nurse manager was so disrespectful to me. Felt bullied. I would never recommend this facility to no one. The social worker and PT and QT was very good.
Scott Bradley
Oct 2025
I just had knee replacement surgery and I chose to come to Canyon West in Caldwell to be close to home and my wife. I found a down home style and atmosphere that I was hoping to find. Alina was above and beyond what I would have expected and was treated like family. Max (PT) worked me hard but not beyond limits and was generally very happy to work with and again treated me like family. Chuck (OT) had me home in no time. I guess that I just wanted to say that I actually had a good time while I was there. Please think about staying here for any medical long term stays. Thanks guys and gals.
3 inspection visits in the last three years, 29 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected May 12, 2026
Post nurse staffing information every day.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 12, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 12, 2026
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 12, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Mar 12, 2025
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 12, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 12, 2025
Provide properly protected cooking facilities.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 14, 2024
Report COVID19 data to residents and families.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2021
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2021
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 2, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2021
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2021
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 2, 2021
Have generator or other power source capable of supplying service within 10 seconds.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 21, 2021
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Canyon West Of Cascadia offers Skilled Nursing / Long Term Care.
Canyon West Of Cascadia is located at 2814 South Indiana Avenue in Caldwell, Idaho.
Canyon West of Cascadia is a skilled nursing and rehabilitation center in Caldwell, Idaho, where many reviewers praise the rehab team and describe a personal, family-like atmosphere during short-term stays. A few reviewers, however, report serious concerns about responsiveness, medication management, and staffing levels during their care.
Canyon West Of Cascadia had 3 government inspection visits in the last three years, with 29 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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