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Burlington House Healthcare Center

2222 Springdale Road

3.4(63 ratings)· Cincinnati average: 3.9

Burlington House Healthcare Center — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
122
Unit size
34-bed dedicated long-term care unit
Ownership
Family-owned, part of multi-facility company
Stay length options
Offers short-term rehab and respite stays
Specialization
Specialized Alzheimer's and dementia care unit

What Families Think

Reviews for Burlington House are sharply divided: many families praise specific caregivers, therapists, and social workers for compassionate, attentive care, especially in short-term rehab and dementia care, while a large number of other reviewers describe serious lapses in hygiene, supervision, and communication, including falls, weight loss, missing belongings, and unresolved billing issues. The community's Google rating sits around 3.4 from 63 reviews, reflecting this inconsistency in experience.

The Good

  • Staff frequently praised by name for compassionate care
  • Physical and occupational therapy noted as effective
  • Positive outcomes reported after short-term rehab stays
  • Some reviewers highlight a clean, well-kept facility
  • Social workers described as going above and beyond

The Bad

  • Multiple reports of falls, injuries, and unexplained bruising
  • Several reviewers describe poor hygiene: soiled clothing, strong odors, unwashed residents
  • Multiple complaints about missing or stolen personal belongings
  • Several reports of unresponsive staff and poor communication about medical status or death
  • One detailed account of unresolved billing/fund transfer issues with management
  • Some reviewers describe understaffing and residents left unattended for long periods

AI-generated from reviews and community data.

About Burlington House Healthcare Center

Burlington House Healthcare Center is a senior care community in Cincinnati recognized for its expertise in Alzheimer's and dementia care, complemented by long-term care and skilled nursing services. The community is designed to support residents with a wide range of needs while maintaining a focus on personalized, compassionate care.

The community offers specialized support for individuals living with Alzheimer's and dementia, delivered in a structured, engaging environment intended to promote dignity, connection, and quality of life.

Ongoing nursing care is provided in a comfortable, supportive setting within a dedicated 34-bed long-term care unit, which features both private and semi-private rooms designed to meet each resident's clinical and personal needs.

The care approach emphasizes building an ongoing relationship with residents and their families, involving them in the planning process to help guide the path toward comfort and quality of life. Physical therapy and nursing care services are also part of the offerings, with an emphasis on supporting residents' overall quality of life.

Burlington House is part of the CommuniCare Family of Companies, a family-owned organization that operates post-acute care facilities, including skilled nursing rehabilitation and long-term care facilities.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.4overall · 63 ratings combined

3.4★ on Google (63)

Louise Burress

Jun 2026

via Google

I recently had my husband at Burlington House and I couldn’t have been more pleased and more assured of his care. He was treated with respect and so was I. I found the staff to be compassionate and caring. And the staff came across as extremely happy and pleased with their jobs which bleeds over to the care of their patients. I found the building to be clean at all times And my husband was More than well taken care of by Not only the nursing staff and the aids but housekeeping, laundry andactivities also Every employee becomes part of their care team When it comes to the patient. I would recommend this facility to anyone who is dealing with Alzheimer’s or dementia loved ones. And struggling with placement. I’ve been in the medical field for over 40 years and I’ve Assisted a lot of families through this process, but it’s different when you have to go through it. This company has high values and high standards That’s why when I wanted to get my husband closer to me I chose A sister nursing home to this nursing home because I wanted those standards and I wanted those values and I wanted those happy employees As well as the excellent care that my husband received

Khristina Thompson-Gant

May 2026

via Google

HORRIBLE FACILITY! MY FRIEND'S MOM DIED DUE TO NEGLIGENCE! COVERS UP RECORDS AND FREQUENTLY CHANGES OWNERS!

Brandon Nevers

Feb 2026

via Google

Grandmother has formed a friendship with one of the staff, Moné. Very appreciative of the care and effort they put in. This is not an easy profession and they make it a nice environment. The physical therapy staff are knowledgeable and take good care as well.

Shirley A Gonzalez

Feb 2026

via Google

I love the staff here, my mom Juana Munoz is a resident at this homecare facility and I am very satisfied with the care they provide my mom. Monè is amazing , she takes great care of my mom, and my mom absolutely loves her. Monè’s devoted attention goes beyond her profession. We need more Monè in this world ❤️‍🩹 Danielle (Moneè’s supervisor) is also awesome shows her care as well.

Bri C

Feb 2026

via Google

They take very good care of their patients. My grandmother is very well taken care of and has even made friends with the staff like Mone’. They have great attention to detail with each patient here.

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Frequently Asked Questions

What types of care does Burlington House Healthcare Center offer?

Burlington House Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Burlington House Healthcare Center located?

Burlington House Healthcare Center is located at 2222 Springdale Road in Cincinnati, Ohio.

What do families say about Burlington House Healthcare Center?

Reviews for Burlington House are sharply divided: many families praise specific caregivers, therapists, and social workers for compassionate, attentive care, especially in short-term rehab and dementia care, while a large number of other reviewers describe serious lapses in hygiene, supervision, and communication, including falls, weight loss, missing belongings, and unresolved billing issues. The community's Google rating sits around 3.4 from 63 reviews, reflecting this inconsistency in experience.

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Other senior living options within 25 miles of Cincinnati.