MyLivingChoice

Burlington House Healthcare Center

2222 Springdale Road

3.4(63 ratings)· Cincinnati average: 4

Burlington House Healthcare Center, photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
122
Unit size
34-bed dedicated long-term care unit
Ownership
Family-owned, part of multi-facility company
Stay length options
Offers short-term rehab and respite stays
Specialization
Specialized Alzheimer's and dementia care unit

What Families Think

Reviews for Burlington House are sharply divided: many families praise specific caregivers, therapists, and social workers for compassionate, attentive care, especially in short-term rehab and dementia care, while a large number of other reviewers describe serious lapses in hygiene, supervision, and communication, including falls, weight loss, missing belongings, and unresolved billing issues. The community's Google rating sits around 3.4 from 63 reviews, reflecting this inconsistency in experience.

The Good

  • Staff frequently praised by name for compassionate care
  • Physical and occupational therapy noted as effective
  • Positive outcomes reported after short-term rehab stays
  • Some reviewers highlight a clean, well-kept facility
  • Social workers described as going above and beyond

The Bad

  • Multiple reports of falls, injuries, and unexplained bruising
  • Several reviewers describe poor hygiene: soiled clothing, strong odors, unwashed residents
  • Multiple complaints about missing or stolen personal belongings
  • Several reports of unresponsive staff and poor communication about medical status or death
  • One detailed account of unresolved billing/fund transfer issues with management
  • Some reviewers describe understaffing and residents left unattended for long periods

AI-generated from reviews and community data.

Burlington House Healthcare Center is a senior living community in Cincinnati, Ohio offering Memory Care and Skilled Nursing / Long Term Care. Amenities include Gathering / Activity Spaces, Social Activities and Housekeeping. Families rate it 3.4 out of 5 across 63 reviews.

About Burlington House Healthcare Center

Burlington House Healthcare Center is a senior care community in Cincinnati recognized for its expertise in Alzheimer's and dementia care, complemented by long-term care and skilled nursing services. The community is designed to support residents with a wide range of needs while maintaining a focus on personalized, compassionate care.

The community offers specialized support for individuals living with Alzheimer's and dementia, delivered in a structured, engaging environment intended to promote dignity, connection, and quality of life.

Ongoing nursing care is provided in a comfortable, supportive setting within a dedicated 34-bed long-term care unit, which features both private and semi-private rooms designed to meet each resident's clinical and personal needs.

The care approach emphasizes building an ongoing relationship with residents and their families, involving them in the planning process to help guide the path toward comfort and quality of life. Physical therapy and nursing care services are also part of the offerings, with an emphasis on supporting residents' overall quality of life.

Burlington House is part of the CommuniCare Family of Companies, a family-owned organization that operates post-acute care facilities, including skilled nursing rehabilitation and long-term care facilities.

Types of Care at Burlington House Healthcare Center

Memory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of Burlington House Healthcare Center

3.4overall · 63 ratings combined

3.4★ on Google (63)

Louise Burress

Jun 2026

via Google

I recently had my husband at Burlington House and I couldn’t have been more pleased and more assured of his care. He was treated with respect and so was I. I found the staff to be compassionate and caring. And the staff came across as extremely happy and pleased with their jobs which bleeds over to the care of their patients. I found the building to be clean at all times And my husband was More than well taken care of by Not only the nursing staff and the aids but housekeeping, laundry andactivities also Every employee becomes part of their care team When it comes to the patient. I would recommend this facility to anyone who is dealing with Alzheimer’s or dementia loved ones. And struggling with placement. I’ve been in the medical field for over 40 years and I’ve Assisted a lot of families through this process, but it’s different when you have to go through it. This company has high values and high standards That’s why when I wanted to get my husband closer to me I chose A sister nursing home to this nursing home because I wanted those standards and I wanted those values and I wanted those happy employees As well as the excellent care that my husband received

Khristina Thompson-Gant

May 2026

via Google

HORRIBLE FACILITY! MY FRIEND'S MOM DIED DUE TO NEGLIGENCE! COVERS UP RECORDS AND FREQUENTLY CHANGES OWNERS!

Brandon Nevers

Feb 2026

via Google

Grandmother has formed a friendship with one of the staff, Moné. Very appreciative of the care and effort they put in. This is not an easy profession and they make it a nice environment. The physical therapy staff are knowledgeable and take good care as well.

Shirley A Gonzalez

Feb 2026

via Google

I love the staff here, my mom Juana Munoz is a resident at this homecare facility and I am very satisfied with the care they provide my mom. Monè is amazing , she takes great care of my mom, and my mom absolutely loves her. Monè’s devoted attention goes beyond her profession. We need more Monè in this world ❤️‍🩹 Danielle (Moneè’s supervisor) is also awesome shows her care as well.

Bri C

Feb 2026

via Google

They take very good care of their patients. My grandmother is very well taken care of and has even made friends with the staff like Mone’. They have great attention to detail with each patient here.

Request information

Ask about availability, pricing, or a tour. Your details go only to Burlington House Healthcare Center, never sold or shared.

Government Inspection History

8 inspection visits in the last three years, 54 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 17, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 3, 2026

May 12, 2025Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 6, 2025

Oct 24, 2024Infection ControlNo citations
Sep 19, 2024Health Complaint1 citation
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Oct 4, 2024

May 30, 2024Health Complaint1 citation
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 20, 2024

May 2, 2024Fire Safety StandardHealth Standard13 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 20, 2024

  • Have power receptacles that are properly grounded.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Install a fire alarm system that can be heard throughout the facility.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 20, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 20, 2024

May 8, 2023Fire Safety StandardHealth Standard20 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedCorrected Jun 12, 2023

  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Provide a written emergency evacuation plan.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 7, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 12, 2023

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 12, 2023

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 12, 2023

Nov 7, 2019Fire Safety StandardHealth Standard17 citations
  • Provide enough food/fluids to maintain a resident's health.

    Severity G of L: actual harm, isolatedCorrected Dec 16, 2019

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 16, 2019

  • Ensure proper usage of power strips and extension cords.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Dec 16, 2019

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 16, 2019

  • Develop and maintain an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Dec 16, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Burlington House Healthcare Center offer?

Burlington House Healthcare Center offers Memory Care and Skilled Nursing / Long Term Care.

How much does Burlington House Healthcare Center cost?

Burlington House Healthcare Center has not published its pricing. For context, communities in Cincinnati that publish rates start around $3,425 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Burlington House Healthcare Center located?

Burlington House Healthcare Center is located at 2222 Springdale Road in Cincinnati, Ohio.

What do families say about Burlington House Healthcare Center?

Reviews for Burlington House are sharply divided: many families praise specific caregivers, therapists, and social workers for compassionate, attentive care, especially in short-term rehab and dementia care, while a large number of other reviewers describe serious lapses in hygiene, supervision, and communication, including falls, weight loss, missing belongings, and unresolved billing issues. The community's Google rating sits around 3.4 from 63 reviews, reflecting this inconsistency in experience.

How did Burlington House Healthcare Center do on recent health and safety inspections?

Burlington House Healthcare Center had 8 government inspection visits in the last three years, with 54 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Burlington House Healthcare Center?

Submit the Request Information form on this page to connect with Burlington House Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Burlington House Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Cincinnati.

Prefer to stay home?

Home care agencies serving Cincinnati bring help to the house: daily living, companionship, and respite for family caregivers.