Ray
Jul 2026
Friendly staff
1 / 5Quick Facts
- Total units
- 81
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 81
- Inspections
- View history (40 citations)
CMS Care Compare
What Families Think
Families describe JAG Healthcare Burbank as a clean, well-run skilled nursing and long-term care community where nursing and therapy staff communicate closely with families and treat residents as individuals. Reviewers consistently praise the compassionate, attentive care their loved ones received, though one family noted the meals felt outdated compared to the quality of care.
The Good
- Attentive, compassionate nursing staff
- Strong, coordinated physical therapy team
- Clean facility in good repair
- Regular family updates and care meetings
- Staff treat residents as individuals
The Bad
- One reviewer described meals as outdated, cafeteria-style food
AI-generated from reviews and community data.
JAG Healthcare Burbank is a senior living community in Burbank, Ohio offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.5 out of 5 across 31 reviews.
About JAG Healthcare Burbank
JAG Healthcare Burbank is a skilled nursing and long-term care facility in Burbank, Ohio, with a licensed capacity of 81 residents. The community serves patients requiring rehabilitation, assisted living, and ongoing medical care.
Families consistently praise the facility's cleanliness, friendly atmosphere, and responsive nursing staff. Multiple reviews highlight coordinated therapy programs where specialists work together to support resident progress, with direct care staff reliably implementing care plans. Families note that staff know residents as individuals, from dining to physical therapy, and communicate proactively about health concerns and treatment changes. One family wrote that "the staff at Burbank has been there through all of it," emphasizing genuine care as residents' needs evolve over time. Food quality and the facility's odor-free environment are mentioned favorably, as is administration's willingness to address family questions.
A small number of reviews flag concerns about inconsistent staffing levels and occasional lapses in professionalism, though most respondents acknowledge individual staff members care deeply. The facility holds regular care plan meetings and coordinates medical appointments and transportation for residents.
JAG Healthcare Burbank holds a 4.5 out of 5 Google rating based on 31 reviews.
Types of Care at JAG Healthcare Burbank
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Bathroom
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Security
- Transportation Services
Activities
- Grocery Shopping and Errands
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of JAG Healthcare Burbank
4.5overall · 31 ratings combined
4.5★ on Google (31)
Lynn Crosby
Mar 2026
I was very pleased with the care my mother received at JAG Burbank Parke. Her last days were with a very kind and caring staff. The nursing staff discussed the needs of my mom as an individual not just another resident. The aides were so tender with her, everyone knew her from physical therapy, the dining hall, and laundry. Lynn
Larry Blough
Nov 2025
This place is clean. People are friendly. Plan of Care meetings are held. Doctors and staff keep family up to date with any health care issues. Our mother likes this home allot better then the one we had her in before we came to Burbank Parke Care Center.
Pieri Levandofsky
Nov 2025
My friend Bonnie Alsatian was a patient at JAG and she was very happy with all the care and how attentive And kind everyone was. The follow up from the staff was excellent in all departments! Thank you so much for taking such great care of her!
carol smith
Aug 2025
My brother was a resident at JAG in Burbank, Ohio for over two years. During that time he received EXCELLECT care by a team of professional, caring people. When he first arrived at JAG his health was very poor but they were able to restore him to an active lifestyle. The attitude of the entire staff is very upbeat and it is easy to see that they really care about their residents. To them it is more than just a job.... it is dedication! Thanks to them my brother was able to enjoy his best quality of life. I never had to worry about anything regarding his care because i knew he was in the best place possible. For that I am extremely grateful and highly recommend JAG Burbank Parke.
Government Inspection History
7 inspection visits in the last three years, 40 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Sep 5, 2024Health ComplaintInfection Control1 citation
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 20, 2024
Jul 26, 2024Health ComplaintInfection Control2 citations
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 16, 2024
Jan 29, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 23, 2024
Dec 29, 2023Fire Safety StandardHealth Standard13 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 23, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024
Ensure each resident receives an accurate assessment.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 23, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 23, 2024
Jul 10, 2023Infection ControlNo citations
Jan 20, 2022Fire Safety StandardHealth Standard14 citations
Install emergency lighting that can last at least 1 1/2 hours.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Provide and implement an infection prevention and control program.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Provide a written emergency evacuation plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 18, 2022
Have restrictions on the use of highly flammable decorations.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2022
Ensure proper usage of power strips and extension cords.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2022
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2022
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2022
Have properly sized and located compartments to protect residents from smoke.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 18, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2022
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 18, 2022
Feb 28, 2019Fire Safety StandardHealth Standard9 citations
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2019
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 1, 2019
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 1, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Ensure each resident receives an accurate assessment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 1, 2019
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does JAG Healthcare Burbank offer?
JAG Healthcare Burbank offers Skilled Nursing / Long Term Care.
Where is JAG Healthcare Burbank located?
JAG Healthcare Burbank is located at 14976 Burbank Road in Burbank, Ohio.
What do families say about JAG Healthcare Burbank?
Families describe JAG Healthcare Burbank as a clean, well-run skilled nursing and long-term care community where nursing and therapy staff communicate closely with families and treat residents as individuals. Reviewers consistently praise the compassionate, attentive care their loved ones received, though one family noted the meals felt outdated compared to the quality of care.
How did JAG Healthcare Burbank do on recent health and safety inspections?
JAG Healthcare Burbank had 7 government inspection visits in the last three years, with 40 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit JAG Healthcare Burbank?
Submit the Request Information form on this page to connect with JAG Healthcare Burbank and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at JAG Healthcare Burbank? Claim this listing to update photos, pricing, and details. It's free.
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