MyLivingChoice

Buchanan Place Health and Rehabilitation

902 Buchanan Rd

3.5(35 ratings)

Part of Exceptional Living Centers · 9 communities · 4.1★ average

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Buchanan Place Health and Rehabilitation, photo 11 / 6

Quick Facts

Total units
134
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
134

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Buchanan Place is a skilled nursing and long-term care community in New Tazewell, Tennessee, licensed for up to 134 residents. It holds a 3.5 out of 5 rating from 33 Google reviews, but no detailed review text or amenity information was provided to draw further conclusions.

What reviewers flag

  • No published pricing information available

AI-generated from reviews and community data.

Buchanan Place Health and Rehabilitation is a senior living community in New Tazewell, Tennessee offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Housekeeping. Families rate it 3.5 out of 5 across 35 reviews.

About Buchanan Place Health and Rehabilitation

Buchanan Place Health and Rehabilitation is a skilled nursing and long-term care community in New Tazewell, Tennessee, licensed for up to 134 residents. The facility is Medicare and Medicaid certified and staffed 24 hours with on-site registered nurses, medication management, and emergency call systems. Private rooms, a restaurant-style dining room, housekeeping, laundry service, and wheelchair accessibility are available.

Reviewers offered mixed assessments. Some families reported that staff communicated well about care, provided good therapy and rehabilitation services, and ensured timely medical appointments. Others raised concerns about infection control, with reports of repeated infections among residents, and inconsistent staff performance. One reviewer wrote that "the staff are amazing." The facility holds a 2 of 5 overall star rating from CMS.

Types of Care at Buchanan Place Health and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Buchanan Place Health and Rehabilitation

3.5overall · 35 ratings combined

3.5★ on Google (35)

Yolanda Henderson

Jul 2026

via Google ↗ · Report

Total incompetence! I would not recommend this place to anyone. My precious brother caught Covid- 19 not once , but twice. He also contracted Sepsis , not once but twice. Which last episode took his life! Anytime you question or ask how this can happen, they always manage to put blame on patient somehow. Yes, my brother had dementia, but that's no fault of his to be allowed to get UTI's constantly . This is from poor care ! Unsanitary conditions! Which I witnessed several times during visits. Yes! Im angry! Most of all, Im hurt and disappointed my brother had to endure all he did for years and then lose his life ! Its a disgrace! Patients deserve better!!!

Lisa Bynum

Jun 2026

via Google ↗ · Report

We are so pleased with the love and care my mother receives at Buchanan Place! The staff are amazing! Very loving and caring!

Amie Davis

Jun 2026

via Google ↗ · Report

My mother is there for rehab on her knee the staff has taken excellent care of her! Therapy has been good. All staff very willing to communicate with me about my mom care and the Nurses have been so good to my Mom. Thank you

Bernie Grubbs

May 2026

via Google ↗ · Report

Lazy cna’s Noah is a lazy nurse, whenever Ive visited my family I’ve seen other residents soaked in urine, he is rough and mean to them. The other nurses seem lovely except him. Step up Buchanan place.

Magnum Gear1

Feb 2026

via Google ↗ · Report

Excellent place to take your loved ones, my dad makes it to his medical appointments on schedule, thank you for everything you do!

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By submitting, you're okay with us and Buchanan Place Health and Rehabilitation reaching out by phone, email or text.Always free for families. If you move in, the community you chose pays us a referral fee, never you; any nearby communities we suggest are chosen by your answers, never by what they pay us. Referral agreements are our only tie to the communities we list. If a community stops meeting our qualifications, for example its licence lapses or it stops accepting referrals, we stop suggesting it. How we work · FAQ

Government Inspection History

5 inspection visits in the last three years, 32 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Health Complaint2 citations
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2026

May 10, 2024Health Complaint3 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 19, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 19, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 19, 2024

Jun 29, 2022Fire Safety StandardHealth Standard15 citations
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2022

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 3, 2022

  • Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 29, 2022

  • Establish emergency prep training and testing.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2022

  • Conduct risk assessment and an All-Hazards approach.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2022

  • List the names and contact information of those in the facility.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2022

  • Conduct testing and exercise requirements.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 29, 2022

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2022

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022

  • Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 3, 2022

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 12, 2022

  • Use approved construction type or materials.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2022

Jun 25, 2019Fire Safety StandardHealth Standard6 citations
  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 14, 2019

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 14, 2019

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2019

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2019

  • Have proper medical gas storage and administration areas.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 14, 2019

  • Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Severity C of L: potential for minimal harm, widespreadCorrected Jul 14, 2019

Aug 1, 2018Fire Safety StandardHealth Standard6 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 7, 2018

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 7, 2018

  • Respond appropriately to all alleged violations.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2018

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2018

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Aug 18, 2018

  • Establish an Emergency Preparedness Program (EP).

    Severity C of L: potential for minimal harm, widespreadCorrected Sep 7, 2018

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Buchanan Place Health and Rehabilitation offer?

Buchanan Place Health and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Buchanan Place Health and Rehabilitation located?

Buchanan Place Health and Rehabilitation is located at 902 Buchanan Rd in New Tazewell, Tennessee.

What do families say about Buchanan Place Health and Rehabilitation?

Buchanan Place Health and Rehabilitation carries a 3.5 out of 5 rating from 35 Google reviews. Buchanan Place is a skilled nursing and long-term care community in New Tazewell, Tennessee, licensed for up to 134 residents. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How did Buchanan Place Health and Rehabilitation do on recent health and safety inspections?

Buchanan Place Health and Rehabilitation had 5 government inspection visits in the last three years, with 32 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Buchanan Place Health and Rehabilitation?

Submit the Request Information form on this page, or contact Buchanan Place Health and Rehabilitation directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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