MyLivingChoice

Brookdale Reno

3105 Plumas St

4(29 ratings)· Reno average: 4.2

Brookdale Reno — photo 11 / 5

Quick Facts

Memory Care Focus
Secured, dementia-specific community, not general assisted living
Staffing
Trained staff member on-site 24/7 for emergencies
Personal Item Delivery
Free, discreet delivery of personal items to residents' doors

What Families Think

Families of residents at Brookdale Reno describe a warm, home-like memory care environment where staff build personal relationships with residents and their families. Several reviewers praised specific caregivers by name for their warmth and dedication, though one family reported a serious safety incident and an abrupt, costly discharge.

The Good

  • Staff treat residents like extended family
  • Warm, home-like atmosphere noted by multiple reviewers
  • Individualized care based on resident's personal interests
  • Staff responsive to family concerns and communication
  • Meaningful daily activities like yoga and brain games

The Bad

  • One report of resident being discharged after wandering incidents
  • One reviewer cited a $8,000 charge for a four-night stay
  • One report of a poor state health department rating
  • No published pricing information available

AI-generated from reviews and community data.

About Brookdale Reno

Brookdale Reno is a memory care community in Reno, Nevada, specializing in dementia and Alzheimer's care through its Clare Bridge program. The community is built around familiar routines, meaningful relationships, and moments of joy to help residents preserve a sense of identity and dignity.

The community employs a team with specialized dementia training and maintains a secure, homelike environment designed for comfort and familiarity. A trained staff member is on-site 24/7 to support residents and respond to emergencies. The person-centered approach focuses on understanding each resident's unique needs, interests, preferences, and strengths to offer guidance that feels natural and respectful.

Care emphasizes meaningful daily activities and connection. Residents can engage in yoga, walking groups, creative classes, and brain games. Dining is designed as a calming, social experience with dementia-friendly menus, soft lighting, and reduced distractions. Residents are encouraged to participate in light meal preparation activities. As needs change, the community offers soft, sensory experiences such as music, pet visits, and calming scents.

The community features the Optimum Life program, which helps residents define what matters based on personal interests and passions, with staff supporting those goals through services and programs. Families can stay connected through virtual scrapbooks sharing milestones and everyday moments. The Personal Solutions program delivers personal items directly to residents' doors, with free delivery and discreet packaging.

Types of Care

Assisted LivingIndependent LivingSkilled Nursing / Long Term Care

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Reviews

4overall · 29 ratings combined

4★ on Google (29)

Moja Jko

Feb 2026

via Google

My Mom has been living here for 2 years and we have been enjoying it in a manner of professionalism and total respect. My kids are growing up so fast and I have two businesses with my husband and both of us do not have quality time enough to take care of the MOM. Alzheimer is a nightmare for her and ours too. Yes, all nursing care must feel home, fast and safe. Recently we saw one Asian gentleman (not sure what his name and he comes out from the kitchen - guessing the food manager/chef). He helps the others and makes sure all food carts are good during the service. We also saw him bringing some water to one lady sitting on the couch and waiting for her to finish her water before he left. Great staffs. Thank you Brookdale Reno

Andrew Willett

Feb 2026

via Google

My father who has Alzheimer’s disease spent four nights in brookdale. He jumped the fence one day, I found him and brought him back. Another day his friend (who they thought was his guardian, she’s not) took him out for the day (she had no authorization to do so) as she returned him and left, he ran out the front door. After that they kicked him out and charged us $8,000! For a four night stay! This place is very unorganized, they may seem like they care when you tour the place but all they really care about is the money. They didn’t give us any alternatives to help, no other medication for his wandering. Nothing. This place made me and my family disgusted. Plus it has a D rating from the health and human services.

Aida Hashemi

Sep 2023

via Google

We moved our stepfather into Brookdale and all because of Laurie DeMaine. She came to his home along with a member of their assessment team. Incidentally it was on his birthday, so they danced with him as they assessed the factors enabling him to become a resident there. They were so warm, caring and loving. We knew that because of how Laurie treated him initially, he would be well looked after by their team. I went and visited 4 other homes and no one received me the way Laurie had. So we chose Brookdale really on our first impression of Laurie and the team. And I’m beyond thrilled that we did. Thank you Laurie from the bottom of our heart. Thank you to all the caretakers such as Maria & Zeaida. Porsche and Crystal you were so kind to us. Priscilla, Linda and Chanel at the front desk- and so many others whose names I can’t recall- you all made the last months of our dads life epic. He was so happy, joyful, active and filled with so much love. Words can’t express our gratitude.

Cynthia Dawson

Jun 2023

via Google

I visited Brookdale Memory Care today. My Sister in California has Dementia, I would love to have her move closer to me. I met with Laurie DeMaine, she was so gracious and informative, she took her time showing me around the beautiful facility. It was warm and inviting, all the residents looked peaceful and content. Laurie provided me with information and options regarding my sister's current needs and future care. It was an informative and enlightening visit...A very special Place!

Cooking With Andrea

Dec 2021

via Google

I would like to say Thank You to all at Brookdale who take of my wonderful Mom. I toured many facilities which they were very nice and clean and professional. I chose Brookdale I think it is clean and has a very warm home like feeling for my mom. I like when my mom is the living room watching tv or an activity they offer snacks that is the feeling of a home not just a care facility. I really love the way each and every person treats my Mom at Brookdale I do not consider them staff they are our extended family and I sure feel blessed to have them.

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Frequently Asked Questions

What types of care does Brookdale Reno offer?

Brookdale Reno offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.

Where is Brookdale Reno located?

Brookdale Reno is located at 3105 Plumas St in Reno, Nevada.

What do families say about Brookdale Reno?

Families of residents at Brookdale Reno describe a warm, home-like memory care environment where staff build personal relationships with residents and their families. Several reviewers praised specific caregivers by name for their warmth and dedication, though one family reported a serious safety incident and an abrupt, costly discharge.

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