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Brookdale Overland Park

12000 Lamar Avenue

3.6(99 ratings)· Overland Park average: 4.4

Part of Brookdale Senior Living · 476 communities · 4.3★ average

Brookdale Overland Park, photo 11 / 5

Quick Facts

Medicare rating
5 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
94
Care continuum
CCRC combining assisted living, memory care, skilled nursing
Memory care setting
Secure, homelike memory care neighborhood on-site
Specialist access
On-site access to neurologist and psychiatrist
Rehab option
Offers shorter-term rehabilitation stays for recovery

What Families Think

Reviews of Brookdale Overland Park are sharply divided: many families praise attentive, caring staff, successful rehab outcomes, and a clean, welcoming environment, while a substantial number describe serious lapses in basic care, hygiene, staffing, and medication management. The community's continuum-of-care campus (assisted living, memory care, and skilled nursing) appeals to those wanting to avoid future moves, but several accounts raise real safety concerns for higher-need residents.

The Good

  • Staff frequently praised by name for compassion and dedication
  • Multiple reports of successful rehab and mobility recovery
  • Facility and rooms described as clean by many reviewers
  • Wide range of clubs, fitness classes, and social activities
  • Continuum of care lets residents transition without relocating
  • Responsive communication praised in several memory care reviews

The Bad

  • Multiple serious reports of neglect, unsanitary conditions, and unmet hygiene needs
  • Several reviewers cite understaffing and slow response to call lights
  • More than one report of medication management errors
  • Several accounts describe rude or dismissive staff behavior
  • One report of a $12,000 billing dispute and questionable discharge

AI-generated from reviews and community data.

Brookdale Overland Park is a senior living community in Overland Park, Kansas offering Assisted Living, Memory Care and Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.6 out of 5 across 99 reviews.

About Brookdale Overland Park

Brookdale Overland Park is a continuing care retirement community (CCRC) in Overland Park, Kansas, offering assisted living, memory care, and skilled nursing and rehabilitation all on one campus. This structure allows residents to transition between levels of care as needs change, often without having to move to a new community, team, or set of neighbors.

Assisted living residents receive support with daily tasks such as dressing, bathing, and medication management, along with housekeeping, meals, and coordination with outside healthcare providers. The memory care program, known as Clare Bridge, uses a person-centered approach with a secure, homelike setting, gentle daily routines shaped around residents' interests and strengths, and calming elements like music and soothing scents as needs evolve. The skilled nursing program includes a dementia-friendly, secured, tech-enabled environment with research-based care for residents living with Alzheimer's and other dementias, as well as support for shorter-term rehabilitation stays. Residents also have access to specialists such as a neurologist and psychiatrist, and staff are available 24/7 to respond to emergencies.

Dining is tailored to residents' preferences and dietary needs through Optimum Life cuisine, featuring whole grains, lean proteins, and fresh ingredients, while Clare Bridge dining offers a calm, familiar setting with supportive routines for memory care residents. Apartment living options include more than ten floor plans in varying sizes and layouts, each designed to feel like home.

Community life includes activities such as tai chi, journaling workshops, the Green Thumbs Garden Club, the Afternoon Tea Society, and live piano evenings, along with fitness classes like B-Fit, yoga, walking groups, and brain games. Residents can take part in clubs including the Gardening Society, Veterans Club, Choir, and Book Club, and pursue hobbies such as gardening, journaling, painting, knitting, and cooking. The community's resident base includes former educators and healthcare professionals, as well as veterans who served as Army Captains and Navy Commanders.

The community is located on the gateway to Kansas City in a neighborhood with restaurants, boutique shopping, and parks, with easy access to local hospitals and physicians and golf courses such as Hallbrook Country Club. Nearby attractions include Indian Creek Trail, the Nerman Museum of Contemporary Art, the New Theatre and Restaurant, and cafés in Prairiefire.

Types of Care at Brookdale Overland Park

Assisted LivingMemory CareSkilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Multiple Floor Plans
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Brookdale Overland Park

3.6overall · 99 ratings combined

3.6★ on Google (99)

Jen Loveland

Jul 2026

via Google

Just gonna leave the 1⭐️ just to have something on here to show…Rehabs a joke!!!

Sharon McIntosh

Apr 2026

via Google

The front desk lady is rude and disrespectful. The staff is dismissive condescending.

Michelle E

Apr 2026

via Google

The social worker at this facility is rude. When you call about a family member, her solution is just to offload the individual onto you and release the patient before the patient is functioning to a healthy standard. Not good!

Kansas City Mobile Notary

Feb 2026

via Google

Great environment to assist clients with on-site notarizations. Professional staff and easy access for mobile appointments.

Brian Monoian

Feb 2026

via Google

Brookdale Overland Park really care for their patients. They are always welcoming and willing to help with anything needed. They do a great job making sure you feel at home and are knowledgeable with all aspects of the healthcare process.

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Government Inspection History

4 inspection visits in the last three years, 37 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 14, 2026Health Complaint1 citation
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 18, 2026

Jan 22, 2026Fire Safety StandardHealth Standard10 citations
  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 20, 2026

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 20, 2026

  • Use approved construction type or materials.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Install corridor and hallway doors that block smoke.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 20, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 22, 2026

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 20, 2026

Mar 6, 2024Fire Safety StandardHealth ComplaintHealth Standard18 citations
  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2024

  • Install emergency lighting that can last at least 1 1/2 hours.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2024

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 2, 2024

  • Have simulated fire drills held at unexpected times.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 31, 2024

  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 20, 2024

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 20, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 2, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Assess the resident when there is a significant change in condition

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Keep complete, dated laboratory records in the resident's record.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2024

Sep 8, 2022Fire Safety StandardHealth Standard8 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2022

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 10, 2022

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Nov 3, 2022

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 3, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Brookdale Overland Park offer?

Brookdale Overland Park offers Assisted Living, Memory Care and Skilled Nursing / Long Term Care.

How much does Brookdale Overland Park cost?

Brookdale Overland Park has not published its pricing. For context, communities in Overland Park that publish rates start around $3,675 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Brookdale Overland Park located?

Brookdale Overland Park is located at 12000 Lamar Avenue in Overland Park, Kansas.

What do families say about Brookdale Overland Park?

Reviews of Brookdale Overland Park are sharply divided: many families praise attentive, caring staff, successful rehab outcomes, and a clean, welcoming environment, while a substantial number describe serious lapses in basic care, hygiene, staffing, and medication management. The community's continuum-of-care campus (assisted living, memory care, and skilled nursing) appeals to those wanting to avoid future moves, but several accounts raise real safety concerns for higher-need residents.

How did Brookdale Overland Park do on recent health and safety inspections?

Brookdale Overland Park had 4 government inspection visits in the last three years, with 37 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Brookdale Overland Park?

Submit the Request Information form on this page to connect with Brookdale Overland Park and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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