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Brookdale Overland Park

12000 Lamar Avenue

3.6(99 ratings)

Brookdale Overland Park — photo 11 / 5

Quick Facts

Care continuum
CCRC combining assisted living, memory care, skilled nursing
Memory care setting
Secure, homelike memory care neighborhood on-site
Specialist access
On-site access to neurologist and psychiatrist
Rehab option
Offers shorter-term rehabilitation stays for recovery

What Families Think

Reviews of Brookdale Overland Park are sharply divided: many families praise attentive, caring staff, successful rehab outcomes, and a clean, welcoming environment, while a substantial number describe serious lapses in basic care, hygiene, staffing, and medication management. The community's continuum-of-care campus (assisted living, memory care, and skilled nursing) appeals to those wanting to avoid future moves, but several accounts raise real safety concerns for higher-need residents.

The Good

  • Staff frequently praised by name for compassion and dedication
  • Multiple reports of successful rehab and mobility recovery
  • Facility and rooms described as clean by many reviewers
  • Wide range of clubs, fitness classes, and social activities
  • Continuum of care lets residents transition without relocating
  • Responsive communication praised in several memory care reviews

The Bad

  • Multiple serious reports of neglect, unsanitary conditions, and unmet hygiene needs
  • Several reviewers cite understaffing and slow response to call lights
  • More than one report of medication management errors
  • Several accounts describe rude or dismissive staff behavior
  • One report of a $12,000 billing dispute and questionable discharge

AI-generated from reviews and community data.

About Brookdale Overland Park

Brookdale Overland Park is a continuing care retirement community (CCRC) in Overland Park, Kansas, offering assisted living, memory care, and skilled nursing and rehabilitation all on one campus. This structure allows residents to transition between levels of care as needs change, often without having to move to a new community, team, or set of neighbors.

Assisted living residents receive support with daily tasks such as dressing, bathing, and medication management, along with housekeeping, meals, and coordination with outside healthcare providers. The memory care program, known as Clare Bridge, uses a person-centered approach with a secure, homelike setting, gentle daily routines shaped around residents' interests and strengths, and calming elements like music and soothing scents as needs evolve. The skilled nursing program includes a dementia-friendly, secured, tech-enabled environment with research-based care for residents living with Alzheimer's and other dementias, as well as support for shorter-term rehabilitation stays. Residents also have access to specialists such as a neurologist and psychiatrist, and staff are available 24/7 to respond to emergencies.

Dining is tailored to residents' preferences and dietary needs through Optimum Life cuisine, featuring whole grains, lean proteins, and fresh ingredients, while Clare Bridge dining offers a calm, familiar setting with supportive routines for memory care residents. Apartment living options include more than ten floor plans in varying sizes and layouts, each designed to feel like home.

Community life includes activities such as tai chi, journaling workshops, the Green Thumbs Garden Club, the Afternoon Tea Society, and live piano evenings, along with fitness classes like B-Fit, yoga, walking groups, and brain games. Residents can take part in clubs including the Gardening Society, Veterans Club, Choir, and Book Club, and pursue hobbies such as gardening, journaling, painting, knitting, and cooking. The community's resident base includes former educators and healthcare professionals, as well as veterans who served as Army Captains and Navy Commanders.

The community is located on the gateway to Kansas City in a neighborhood with restaurants, boutique shopping, and parks, with easy access to local hospitals and physicians and golf courses such as Hallbrook Country Club. Nearby attractions include Indian Creek Trail, the Nerman Museum of Contemporary Art, the New Theatre and Restaurant, and cafés in Prairiefire.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 99 ratings combined

3.6★ on Google (99)

Jen Loveland

Jul 2026

via Google

Just gonna leave the 1⭐️ just to have something on here to show…Rehabs a joke!!!

Sharon McIntosh

Apr 2026

via Google

The front desk lady is rude and disrespectful. The staff is dismissive condescending.

Michelle E

Apr 2026

via Google

The social worker at this facility is rude. When you call about a family member, her solution is just to offload the individual onto you and release the patient before the patient is functioning to a healthy standard. Not good!

Kansas City Mobile Notary

Feb 2026

via Google

Great environment to assist clients with on-site notarizations. Professional staff and easy access for mobile appointments.

Brian Monoian

Feb 2026

via Google

Brookdale Overland Park really care for their patients. They are always welcoming and willing to help with anything needed. They do a great job making sure you feel at home and are knowledgeable with all aspects of the healthcare process.

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Frequently Asked Questions

What types of care does Brookdale Overland Park offer?

Brookdale Overland Park offers Skilled Nursing / Long Term Care.

Where is Brookdale Overland Park located?

Brookdale Overland Park is located at 12000 Lamar Avenue in Overland Park, Kansas.

What do families say about Brookdale Overland Park?

Reviews of Brookdale Overland Park are sharply divided: many families praise attentive, caring staff, successful rehab outcomes, and a clean, welcoming environment, while a substantial number describe serious lapses in basic care, hygiene, staffing, and medication management. The community's continuum-of-care campus (assisted living, memory care, and skilled nursing) appeals to those wanting to avoid future moves, but several accounts raise real safety concerns for higher-need residents.

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