1 / 5Families of residents at this dedicated memory care community mostly describe attentive, compassionate staff who respond quickly to health changes and organize regular family events. However, one report raises serious concerns about a former executive director and unresponsive corporate support, so it's worth asking directly about current leadership and staffing conflict-resolution steps.
AI-generated from reviews and community data.
Brookdale Harbor Bay is a memory care community in Gig Harbor, Washington, offering specialized support for residents living with Alzheimer's disease and dementia. The community provides a secure environment designed with familiar routines, compassionate staff, and a trained staff member on-site 24/7 to support residents and respond to emergencies.
The memory care program is rooted in a person-centered approach using the Clare Bridge method, which follows a gentle daily routine to help residents know what to expect and feel secure. Care is personalized based on each resident's unique interests, preferences and strengths. As needs change, the community focuses on comfort and connection through sensory experiences like music, pet visits and calming scents. Activities and programs are structured to promote engagement, including yoga, walking groups, creative classes and brain games.
Dining at the community emphasizes comfort and connection, with dementia-friendly menus and a calming atmosphere featuring soft lighting and reduced distractions. Residents may participate in light meal preparation activities. The community also offers a Personal Solutions program that delivers personal care items and household products directly to residents' doors, and Brookdale HealthPlus provides access to preventive care and chronic condition management with a dedicated RN Care Manager.
Gig Harbor offers a charming waterfront setting where residents can stroll along marinas and enjoy local coffee shops and bay views. The area features the Harbor History Museum with interactive maritime exhibits, local art galleries showcasing Pacific Northwest artists, and nearby bakeries serving homemade scones and tea.
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Help Me Choose3.8overall · 10 ratings combined
3.8★ on Google (10)
Flint's Farm
May 2025
Brookdale Harbor in Gig Harbor is such a wonderful place! The Ex. Director, Angie, and her team were very professional and helpful! Her team works well together as they put my concerns at ease and helped me better understand things. Basically giving me peace of mind.Thank you so much for all your help and guidance.
Khiana Oliver
May 2025
The staff is so friendly and caring. They really go out of their way to make your loved ones feel welcomed and cared for. I highly recommend Brookdale Harbor Bay!
Shelley Davis
Oct 2023
We’ve been extremely happy with Brookdale after a bad experience we had at another facility. After a couple weeks at she got a very bad UTI that we recognized. They refused our request for a urine test.Said she was acting out. She ended up in hospital for 9 days after having a seizure. Upon her return they said she kept acting out and told us she had to leave. Thats when we found Brookdale. They said it sounded like normal Alzheimer’s behavior and agreed to take her. We have had zero problems since. We suspected a UTI once and they got right on it. Turns out the other place was using Alprazolam on residents to control them in one room. Brookdale residents are free to walk around where they like. The building is secure, but they can go outside on the beautiful deck with a view of the harbor. My mom does not “act out” here at Brookdale. She loves her room and especially loves the cats. For us the cats are one of the best things they have done. Another thing we love about Brookdale is the family events they have. We’ve been to great Barbecues, a tea party and even a Luau. The food is always good and it’s a great way for mom to have her family there for a meal together. One of the hardest decisions in life is how you are going to care for a loved one with Alzheimer’s. We tried it at her home. It was a disaster. None of us have the ability to have her at our homes, plus the simple fact she doesn’t want to be anywhere but her home. Having full time caregivers come in was just not possible. We could barely get someone 6 hours a day and even then it was sketchy. After our experience with the other facility Brookdale was a lifeline. Brookdale has been great. They told us it takes about 3 months to settle in, and they were right. We visit 2 to 4 days a week. When we take her out and she gets tired she tells us she wants to go home. She means her room at Brookdale. She feels safe there and we know she is in good hands.
Chelle Majeski
Feb 2019
Think twice about putting your vulnerable loved ones under the care of executive director, Jerry Lee. He was involved in elder abuse against my dad, breaking three laws in the process. Because he was just an interim director for the facility my dad was in, they quietly just removed him and allowed him to continue in the Harbor Bay facility. If your parent has dementia, put them somewhere they will be cared for. It might not be here. And to their reply below: I did call the 877 number and talked to the district director and regional director. The district director, Jim Coumbs, had absolutely NO compassion for my dad and was just covering their errors in staffing. So, don't expect any help from corporate when you need it.
Lori Kraft
Apr 2018
My husband has been living at Brookdale Harbor Bay for over a year now. This is a specialized memory care facility (there is another Brookdale in Gig Harbor which is assisted living - two different facilities). I have been very happy with the care he has received here. I spend time there almost every day, and I am very impressed with the caring staff and the concern for both the resident and the family members who are dealing with the devastating disease of dementia. I read the earlier review, which appears to be for the Brookdale Assisted Living, not Brookdale Harbor Bay. Brookdale Harbor Bay has an excellent reputation in the community, and I would recommend it as a possibility to explore if you are looking for Alzheimers/dementia care for a loved one.
Brookdale Harbor Bay offers Assisted Living, Independent Living and Skilled Nursing / Long Term Care.
Brookdale Harbor Bay is located at 9324 N Harborview Dr in Gig Harbor, Washington.
Families of residents at this dedicated memory care community mostly describe attentive, compassionate staff who respond quickly to health changes and organize regular family events. However, one report raises serious concerns about a former executive director and unresponsive corporate support, so it's worth asking directly about current leadership and staffing conflict-resolution steps.
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