Samira Morshed
Jun 2026
I rarely leave negative reviews, but families deserve to know about our experience with Brookdale Brookhurst. A resident was administered 5 medications that were not prescribed to him or on his approved list. One of those medications was Oxycodone. The error was serious enough that 911 was called and he was transported to the hospital. Even after being released, he continued experiencing symptoms including drooping eyes, weakness, difficulty walking, and tingling in his legs. As upsetting as the medication error was, what happened afterward was even more shocking. When we attempted to get answers from the “Health & Wellness” Director Putri Tarigan, she displayed a complete lack of empathy and concern for the resident who had been harmed. Throughout the conversation, she was dismissive, rude, rolled her eyes, and appeared more irritated that questions were being asked than concerned about the well-being of the resident. Any family would expect compassion, accountability, and urgency in that situation. Instead, we were met with indifference. When asked who administered the medications and how such a serious error occurred, we were told that little information could be provided. There appeared to be no meaningful acknowledgment of the severity of the situation and no reassurance that steps were being taken to prevent this from happening to someone else. I left that meeting deeply disturbed by Putri Tarigan's conduct. Anyone working in senior care should demonstrate compassion, professionalism, and concern for resident safety. Unfortunately, that was not our experience, and she should NOT be working at any elderly care facility.
