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Mission Palms Healthcare Center

240 Hospital Circle

4.4(55 ratings)· Westminster average: 4.7

Mission Palms Healthcare Center, photo 11 / 5

Quick Facts

Total units
99
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
99
Language support
Vietnamese-speaking staff available for residents
Transportation
Facility arranges transport to medical appointments
Discharge follow-up
Staff follow up with families after discharge

What Families Think

Families describe Mission Palms as a skilled nursing and rehabilitation facility where residents received attentive daily physical and occupational therapy, responsive nursing care, and a clean, warm environment. Multiple reviewers specifically praised staff by name and noted strong communication with families throughout a resident's stay. No significant complaints appear in the available reviews.

The Good

  • Daily OT/PT sessions credited with major mobility gains
  • Nurses and CNAs described as responsive and compassionate
  • Facility kept clean with no odor issues
  • Vietnamese-speaking staff available for non-English speakers
  • Family reports regular updates on resident progress
  • Transportation arranged for medical appointments

AI-generated from reviews and community data.

Mission Palms Healthcare Center is a senior living community in Westminster, California offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 55 reviews.

About Mission Palms Healthcare Center

Mission Palms Healthcare Center is a skilled nursing facility in Westminster, California, providing rehabilitation and nursing care services. The community is committed to creating a safe and therapeutic environment designed to help residents gain independence and return to their homes.

The facility offers customized quality service with a focus on each resident's safety and comfort. The professionally trained team provides skilled nursing care and rehabilitation services tailored to individual needs.

Mission Palms Healthcare Center emphasizes creating a comfortable environment where residents can thrive during their recovery and rehabilitation stay.

Types of Care at Mission Palms Healthcare Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Reviews of Mission Palms Healthcare Center

4.4overall · 55 ratings combined

4.4★ on Google (55)

P D

Oct 2025

via Google

We feel incredibly lucky that my mom was referred to Mission Palms for rehab. We initially planned to stay two weeks, but ultimately extended it to two months because we were happy with her progress and our experience with the facility. After an extended hospital stay, my mom was deconditioned quite a bit to the point that she could not get out of bed on her own and really struggled to stand up. At MP, she received almost daily OT and PT sessions with well-qualified personnel who were very kind, patient, and caring. I got to watch a few sessions and I was so impressed. Thanks to the great work that the OT and PT teams have done, she has gained a lot of her independence back. She can now do daily activities on her own and walk around her house with just a walker. Thank you Noelle, Long, Alyssa, Son, Nghi, and the rest of the teams. We appreciate you so so much! The medical team here is great too. There were a few instances where my mom needed medical attention, and the nurses responded promptly and kept me in the loop. Her attending, Dr. Chan, is also wonderful. He was very easy to talk to, responsive to concerns, and very human. The patient care staff that look after patients 24/7 are very sweet here. They were very friendly, very encouraging, and responsive to patient needs. My mom only speaks Vietnamese, so she was really appreciative that there were Vietnamese staff. Thank you Kelly, Loan, Linh, Kaleb, Son and many others that I didn't get to meet! You made her stay really comfortable and helped keep her sanity. This facility can also arrange transportation for medical appointments, too, which we needed. The place is kept clean. There are daily entertainment and special dinners every couple of weeks. My mom especially enjoyed it when Co Que made rounds with ice cream. Kimberly Dao also followed up with us to ensure that we had everything we needed after discharge. Overall, we are very happy with our experience and recommend this place if your loved ones need care or recovery.

张酒 草

May 2025

via Google

I highly recommend Mission Palms Healthcare Center for skilled nursing and rehabilitation services. The entire staff from admissions, nurses, cha's, nutrition, physical therapists, kitchen, facilities etc. are very professional & quick to respond to every question and/or need that my husband has. My husband 's health is poor, but his mind is as sharp as a tack. He is extremely opinionated and won't hesitate to speak up to let me or the staff @ Mission Palms Healthcare Center knows if something or someone is not helpful and kind to his. No complaints from my husband. He is happy and loves the staff. I do too. The vibe here is warm and upbeat-like a family- unlike other nursing homes. I especially want to thanks Ms. Kim Do, Ms. Kimberly Dao Ms. Judith. RN supervisor: Ms. Jailee Dela Cruz Ms. Imee, Hacbang , Manager Therapy Mr. Michael .Nursing Ms.. Ngoc Tran ,Nursing Ms. Norma Moreno CNA night shift . Ms. Michelle .Therapy Mr. Son Nguyen Therapy Mr. MARVIN, BANTING Therapy Ms. ALYSSA NGUYEN Therapy Ms.Lynn Le CNA night shift, Mr. Jaior Flintes CNA night shift. Ms. Kelly Tran CNA day shifts Ms. Maria CNA day shift Ms. and the entire team for all that they do. I'm constantly being updated on his progress and I feel confident that my husband is being cared for by individuals who want to see his thrive and recover. THANK YOU!!!!

tle

Mar 2024

via Google

Very clean and easy to access. The staff is helpful and friendly. Facility is well care with free odor and provided a lot if daily activities for patients. My Mom is very happy and well taken care by staffs of nurses and care giving . 👍 Good job guys and keep it up

Victor Estefanos

Feb 2024

via Google

Exceptional Care and Support: A Review of Mission Palms Skilled Nursing Home Our experience with Mission Palms Skilled Nursing Home has been nothing short of exceptional, both during my father-in-law's stay last year and now with my mother. From the top leadership to the dedicated staff, everyone at Mission Palms goes above and beyond to ensure the comfort and well-being of their residents. The leadership team, including the Director and management, sets a tone of excellence that permeates throughout the entire facility. Their commitment to providing high-quality care is evident in the way they support and empower their staff to deliver the best possible service. The nursing staff at Mission Palms is truly remarkable. From the nurses to the Certified Nursing Assistants (CNAs), each member of the team is incredibly helpful and compassionate. They not only provide expert medical care but also offer emotional support and companionship to residents and their families. One standout aspect of Mission Palms is the level of personalized attention provided to each resident. The staff takes the time to get to know their residents on a personal level, tailoring their care plans to meet their individual needs and preferences. This individualized approach ensures that every resident receives the highest standard of care. Additionally, the facility itself is well-maintained and designed to provide a comfortable and welcoming environment for residents. From the rooms to the inviting common areas, every aspect of Mission Palms is thoughtfully arranged to promote healing and well-being. As a family, we have been consistently impressed by the level of care and support provided by the staff at Mission Palms. They have made both my father-in-law's and my mother's stays as comfortable and pleasant as possible, and we are incredibly grateful for their dedication and kindness. In conclusion, Mission Palms Skilled Nursing Home sets the standard for excellence in senior care. With its compassionate staff, personalized approach to care, and comfortable facilities, it remains our top choice for skilled nursing care in the area. Victor& Molly

Hamilton Pham

Sep 2023

via Google

It is clear that the teams providing patient care went above and beyond with respect to physical therapy, nursing, dietary needs, activities, social services, and doctor attention. The CNA's provided the most often touch points, and we couldn't be happier with how they treated us. The facility is very clean and inviting and had such a warm atmosphere even amidst the COVID-19 chaos. The entire team, from reception to maintenance (yes, we had some requests which were attended to very quickly by the maintenance department), even the folks helping us with the medical records, was absolutely fantastic. If your family needs a nursing home, I highly recommend Mission Palms.

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Government Inspection History

7 inspection visits in the last three years, 57 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 19, 2026Health Complaint1 citation
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected May 29, 2026

Apr 24, 2026Fire Safety StandardHealth Standard22 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 15, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 7, 2026

  • Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Provide safe, appropriate pain management for a resident who requires such services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Keep all essential equipment working safely.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 15, 2026

Mar 19, 2025Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 3, 2025

Feb 7, 2025Fire Safety StandardHealth Standard18 citations
  • Have power receptacles that are properly grounded.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 13, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 11, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Implement a program that monitors antibiotic use.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 7, 2025

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Allow residents to self-administer drugs if determined clinically appropriate.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 7, 2025

  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 7, 2025

  • Have properly located and lighted "Exit" signs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2025

  • Provide properly protected cooking facilities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2025

  • Have properly installed electrical wiring and gas equipment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 13, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity C of L: potential for minimal harm, widespreadCorrected Feb 24, 2025

Aug 27, 2024Health Complaint1 citation
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Sep 24, 2024

Jan 24, 2024Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 24, 2024

  • Reasonably accommodate the needs and preferences of each resident.

    Severity B of L: potential for minimal harm, patternFound during a complaint inspectionCorrected Feb 24, 2024

Mar 23, 2023Fire Safety StandardHealth Standard12 citations
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 24, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2023

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 24, 2023

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Ensure that testing and maintenance of electrical equipment is performed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 17, 2023

  • Reasonably accommodate the needs and preferences of each resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 24, 2023

  • Ensure each resident receives an accurate assessment.

    Severity B of L: potential for minimal harm, patternCorrected Apr 24, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Mission Palms Healthcare Center offer?

Mission Palms Healthcare Center offers Skilled Nursing / Long Term Care.

Where is Mission Palms Healthcare Center located?

Mission Palms Healthcare Center is located at 240 Hospital Circle in Westminster, California.

What do families say about Mission Palms Healthcare Center?

Families describe Mission Palms as a skilled nursing and rehabilitation facility where residents received attentive daily physical and occupational therapy, responsive nursing care, and a clean, warm environment. Multiple reviewers specifically praised staff by name and noted strong communication with families throughout a resident's stay. No significant complaints appear in the available reviews.

How did Mission Palms Healthcare Center do on recent health and safety inspections?

Mission Palms Healthcare Center had 7 government inspection visits in the last three years, with 57 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Mission Palms Healthcare Center?

Submit the Request Information form on this page to connect with Mission Palms Healthcare Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Mission Palms Healthcare Center? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

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