MyLivingChoice

BrightStar Care

113 S Kent St Ste 101

4.8(5 ratings)· Winchester average: 4.3

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BrightStar Care, photo 11 / 5

Quick Facts

Care availability
Offers around-the-clock home health support

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families and partner organizations who have used BrightStar Care in Winchester describe a home health and hospice provider that emphasizes personal, compassionate care and responsive office staff. Reviewers highlight strong communication and quick resolution of concerns, with one noting a minor issue with nurse punctuality.

What reviewers praise

  • Reviewers describe staff as compassionate and family-like
  • Office team praised for helpfulness and communication
  • Complaints handled promptly and professionally
  • Schedulers described as reliable and hardworking
  • Consistently high marks across reviewers (4.8/5)

What reviewers flag

  • One reviewer noted nurses did not always arrive on time

AI-generated from reviews and community data.

BrightStar Care is a home care agency serving Winchester, Virginia offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.8 out of 5 across 5 reviews.

About BrightStar Care

BrightStar Care is a home health and hospice provider serving Winchester, Virginia. The practice delivers supplemental and essential care to residents, with nursing and support staff available around the clock.

Families consistently praise the reliability and compassion of the care team. Schedulers like Thursa and Melinda are described as operating at an executive level, making the stress of care coordination more manageable. Office staff including Kimberly, Amina, and Anna create a welcoming experience for families navigating care needs. One family wrote that BrightStar "can give you and your loved ones peace of mind." Nurses and caregivers are noted as friendly, skilled, and responsive to concerns, though one family wished for more consistent on-time arrivals.

BrightStar Care holds a 4.8 out of 5 Google rating across 5 reviews, reflecting strong family satisfaction with the company's approach to compassionate, supportive care.

Types of Care at BrightStar Care

At-Home Care

Amenities

Community Amenities

  • 24-Hour Staff
  • On-Site Nurse (RN)

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Reviews of BrightStar Care

4.8overall · 5 ratings combined

4.8★ on Google (5)

Catherine Ganis

Oct 2025

via Google ↗ · Report

Great company, nurses and staff. Friendly helpful and good with communication. Gave 4 stars because I wish they could ensure nurses arrived on time. Always took care of complaints promptly and professionally. Highly recommend!!

Kate Roode

Oct 2025

via Google ↗ · Report

Shout out to Amina B and Tami S for making client care a priority. And also helping employees meet their goals in client care.

Carmen Velando

Oct 2025

via Google ↗ · Report

I love this Company. BrightStar is such a second family for me. At this company they talk the compassion, empathy, support, caring language. Do you want to feel as a family member with the best skills taking care of your family member? Contact BrightStar. We love to help.

melyssa hood

Oct 2025

via Google ↗ · Report

I highly recommend Bright Star Home Health Care. They go above and beyond to provide great care 24/7. I've only ever had great interactions with them. Kimberly, Amina, and Anna in the office have always made me feel welcome. They work hard daily to provide care and safety to others. Thank you for all that you do! Bright Star Care can give you and your loved ones peace of mind.

Angela bell

May 2022

via Google ↗ · Report

These past few years have been such a challenge for the healthcare industry - Brightstar has been such an integral partner in providing supplemental, essential care for our residents. I can’t say enough about the tireless hours of Thursa and Melinda, these schedulers purely run on an executive level! They are fun and make the stress a little more tolerable. Their staff are reliable and add such a piece of mind across the organization. 🥰 we continue to thank the family of Brightstar and their representation that we have counted on during our times of need!

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Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care.

Where is BrightStar Care located?

BrightStar Care is located at 113 S Kent St Ste 101 in Winchester, Virginia.

What do families say about BrightStar Care?

BrightStar Care carries a 4.8 out of 5 rating from 5 Google reviews. Families and partner organizations who have used BrightStar Care in Winchester describe a home health and hospice provider that emphasizes personal, compassionate care and responsive office staff. Reviewers highlight strong communication and quick resolution of concerns, with one noting a minor issue with nurse punctuality. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit BrightStar Care?

Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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