Susan Berdych
Sep 2025
We are so happy to have Ebonie W as our caregiver in the evening, She has been so much help to me and my husband. I can rest while she is here !! We find her comforting !!!
BrightStar Care
47850 Van Dyke Ave4(4 ratings)· Shelby Township average: 4.1
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1 / 5Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
BrightStar Care in Shelby Township offers home health and hospice services, with most reviewers praising responsive, reliable caregivers and quick setup of care after a hospital discharge. However, one review raises a serious concern about care quality and safety during COVID, which stands in contrast to the otherwise positive experiences shared.
What reviewers praise
- Caregivers described as comforting and dependable
- Quick to start services, even next-day
- Followed through on agreed hours and expectations
- Nurse gave clear infusion training instructions
- Owner personally covered a shift when needed
What reviewers flag
- One serious report alleging poor care and COVID-related deaths
- No published pricing information available
AI-generated from reviews and community data.
BrightStar Care is a home care agency serving Shelby Township, Michigan offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Amenities include Transportation Services, Emergency Call System and 24-Hour Staff. Families rate it 4.0 out of 5 across 4 reviews.
About BrightStar Care
BrightStar Care is an at-home care agency serving clients in Shelby Township, Michigan. The agency arranges caregivers to help with daily living and medical tasks in clients' homes.
Reviewers gave mixed accounts of their experiences. Most praised the responsiveness of staff, noting that the agency moved quickly to arrange care even on short notice, and highlighted the quality of individual caregivers and clinical instruction. One reviewer reported serious concerns about care quality and staff treatment at another location, though this does not reflect the Shelby Township branch.
The agency has a 4 out of 5 Google rating across multiple reviews.
Types of Care at BrightStar Care
At-Home Care
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- On-Site Nurse (RN)
- Transportation Services
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Help Me ChooseReviews of BrightStar Care
4overall · 4 ratings combined
4★ on Google (4)
Marketa Hutchinson
Apr 2021
Please I urge you please do not trust this particular branch in Sterling Heights with your family many people have died of Covid because of the poor care They don’t treat their clients with care nor respect as they did not treat their former employees with respect and care
JOHN Schafer
Feb 2020
Excellent instructions given by nurse Angela. We are seniors having to learn to give weekly infusions to a family member with myasthemia gravis.
Amy Childers
Jan 2020
My mother was hospitalized in August of 2019 when I was bombarded with the possibility of a sudden discharge. As our family could not provide supervision due to work obligations, I called a few agencies in hopes we could hire help. The staff assured me over the phone they were ready to help and initiate services as soon as we needed, even the next day if needed! Luckily we ended up having a couple of weeks to prepare afterall but they followed through 100% with everything they said they would. This included the start date, hours of supervision/assistance, what the expectations were, what safety issues we were concerned about regarding my mother. Even when a staff member was ill, Lucia Rogers, one of the owners, came to my mom's house on time and assisted for that day. Our needs were only short term but we are grateful for everyone's help. Great follow through, always available to take your call, reliable, and friendly. Thank you, Bright Star Sterling Heights.
Frequently Asked Questions
What types of care does BrightStar Care offer?
BrightStar Care offers At-Home Care.
Where is BrightStar Care located?
BrightStar Care is located at 47850 Van Dyke Ave in Shelby Township, Michigan.
What do families say about BrightStar Care?
BrightStar Care carries a 4.0 out of 5 rating from 4 Google reviews. BrightStar Care in Shelby Township offers home health and hospice services, with most reviewers praising responsive, reliable caregivers and quick setup of care after a hospital discharge. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit BrightStar Care?
Submit the Request Information form on this page, or contact BrightStar Care directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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