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BrightStar Care

110 W Church St Ste A

4.6(94 ratings)· Greer average: 3.9

BrightStar Care — photo 11 / 5

Quick Facts

Emergency response
Arranged round-the-clock care within hours of calling
Hospice coordination
Recommended by hospice providers for personal care

What Families Think

BrightStar Care in Greer, SC is an in-home health and hospice agency that families largely praise for compassionate, personalized caregiving, especially during emergencies and end-of-life care. Reviewers consistently highlight specific caregivers by name for their attentiveness and dedication, though one applicant described a poor hiring experience.

The Good

  • Caregivers praised by name for compassion and attentiveness
  • Arranged emergency 24/7 care within hours
  • Personalized touches like notes to help staff know patients
  • Flexible scheduling and responsive office staff
  • High 4.6 rating across 94 Google reviews

The Bad

  • One report of unprofessional, disorganized hiring process

AI-generated from reviews and community data.

About BrightStar Care

BrightStar Care in Greer, South Carolina provides home health and hospice services. The agency pairs families with caregivers who come to the home to support seniors with varying care needs, including those with Alzheimer's and other complex conditions.

Families consistently praise the quality of individual caregivers assigned to their loved ones. They describe aides like Michelle, Mahogany, and Farrah as attentive, compassionate, and genuinely invested in their patients' wellbeing—both physical care and mental engagement. One family noted that a caregiver "cared for him physically, encouraged him mentally, and pushed him sweetly to do things to occupy his mind." Families also highlight the responsiveness of BrightStar's office staff in assembling care teams on short notice, even for emergency situations, and appreciate that caregivers maintain clean homes alongside personal care.

BrightStar Care holds a 4.6 out of 5 rating across 94 Google reviews, with the vast majority reflecting strong satisfaction with both individual caregivers and company coordination.

Types of Care

Home Health and Hospice

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Reviews

4.6overall · 94 ratings combined

4.6★ on Google (94)

JenRasp

Feb 2026

via Google

Came here for an interview few months ago and the lady wasted my time. I knew she didn’t like me and judged from the moment she saw me. She printed off my resume and had me come to interview to tell me that I don’t have enough “experience”. Even though I had it scheduled for the time I showed up they had me sit and wait. I have years of experience caring for family member too and some professional. It’s fine if I don’t qualify but don’t schedule an interview and have someone come to reject them. It’s SO disgusting to be so unprofessional and unprepared. Gross. Don’t recommend to anyone

J&C H

Oct 2025

via Google

My family used Brightstar a few times before, but this time we specifically asked Michelle to be with my dad for several days after we transferred him into Kauhale Memory Care unit. She was so attentive, if you didn't know her you would have thought he was her father. She cared for him physically, encouraged him mentally, and pushed him sweetly to do things to occupy his mind. She even wrote 3x5 cards and put them in different parts of his room to help the staff know him better and how to care for him better. Thank you so much Michelle, from the entire Moffett family, you were a special part of my dad's last couple weeks. Today is my dad's last day on earth before he transitions to Heaven, and we will never forget you. Attached is the picture you took of him, thank you for this gift.

Connie Hood

Sep 2025

via Google

I can't say enough good about BrightStar. They helped us in an emergency situation with my dad, who needs 24/7 care, and we needed it for over a week. My dad has Alzheimer's so sometimes he is not the easiest to care for, but they put together an awesome team and every time I popped in I just felt great about what was going on at my dad's house. They even kept the house clean, I went over to clean up and didn't have much to do. I want to give shout-outs to EACH person who helped my dad: Michelle, Ashley, Julia, Lauren, Kelly, Mary Paul, Elizabeth, Madison, Atianna, Anita, and Juanita. If I left anybody out I did not mean to, so please tell them thank you for me BrightStar.

John Best

Apr 2025

via Google

BrightStar Care is truly the best choice for elder care in the state. They offer a wide selection of in home care services. We were blessed to have Mahogany Evans, from the of at 110 W. Church St, Greer, SC location, as our primary care giver to my mother. Mahogany is caring and professional, My mother truly enjoys her visits. The staff at the Greer location are professional and pro active regarding scheduling. They are very attentive to your needs. If you're seeking elder care with compassion, flexible scheduling and very reasonable pricing BrightStar Care is the best choice to go with.

Al Konopka

Apr 2021

via Google

BrightStar was recommended by my Hospice provider for personal care. I could not have hoped for better care. Farrah, the aide that comes out takes care of my father like he was her own. She is truly a blessing in this difficult time. When she is around I know I can relax a bit because dad is in the best if hands. And so far as the company, Kimberly and the rest of the staff have literally jumped through hoops to get us the help we needed within hours of calling them. Truly outstanding people and services.

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