MyLivingChoice

BrightStar Care

918 13th St #1

4.8(85 ratings)· Greeley average: 4.3

BrightStar Care, photo 11 / 6

Quick Facts

Care Model
In-home skilled nursing, CNA, and hospice support
24/7 Availability
Can arrange round-the-clock in-home care
VA Involvement
Provides VA-supervised nursing care for veterans

What Families Think

Families overwhelmingly describe BrightStar Care of Northern Colorado as responsive, compassionate, and skilled, especially during hospice and end-of-life care. Reviewers repeatedly single out individual nurses and CNAs by name for going above and beyond. A minority of reviews describe serious problems with scheduling reliability, caregiver turnover, and management responsiveness.

The Good

  • Fast mobilization, sometimes next-day care setup
  • Reviewers praise skilled nursing for wound care and infusions
  • Strong compassionate support during hospice and end-of-life care
  • Caregivers frequently praised by name for attentiveness
  • Registered nurses on staff, unlike some competing agencies
  • Handles complex conditions like ALS, dementia, cancer

The Bad

  • Several reports of frequent shift cancellations due to understaffing
  • One family reported caregivers switched without notice or explanation
  • One report of a contract terminated abruptly with poor communication
  • One serious complaint of neglect and dishonesty from CNAs, reported to state health department

AI-generated from reviews and community data.

BrightStar Care is a senior living community in Greeley, Colorado offering Skilled Nursing / Long Term Care. Amenities include Transportation Services, 24-Hour Staff and Medication Management. Families rate it 4.8 out of 5 across 85 reviews.

About BrightStar Care

BrightStar Care of Northern Colorado is a home health and hospice provider serving the Greeley area. The company offers skilled nursing, CNA care, wound care, and transportation services, with the ability to arrange 24-hour in-home support for patients with conditions ranging from cancer and ALS to dementia and Parkinson's disease.

Families consistently praise the responsiveness and quality of the care team. Multiple reviewers highlighted how quickly BrightStar mobilizes, one family noted their first shift was in place the night after an initial call on a Tuesday. Specific caregivers earned repeated recognition for patience, professionalism, and genuine attentiveness to both patients and household needs. Families also valued the flexibility and willingness of staff to help with practical tasks beyond direct care, creating a sense of partnership during difficult seasons.

One area of concern emerged in staffing reliability: a family reported frequent shift cancellations over several months, which they felt disproportionately affected their care schedule. Most families, however, emphasized gratitude for the emotional support and skilled attention their loved ones received during end-of-life and long-term care situations.

BrightStar Care of Northern Colorado holds a 4.8 out of 5 rating across 85 Google reviews, with the vast majority reflecting five-star experiences.

Types of Care at BrightStar Care

At-Home CareSkilled Nursing / Long Term Care

Amenities

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

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Reviews of BrightStar Care

4.8overall · 85 ratings combined

4.8★ on Google (85)

Laurie Tapia

May 2026

via Google

For about 2 years now we have had LaNisa working with my almost 90 year old father. She helps with cooking, cleaning, help with grocery lists/groceries being delivered, putting things away, being my eyes and ears, being there in person to chat with him ( he is a bit awnry (in a good way) and she gives it right back to him...he loves it!!!.<br><br>I am not local and dad does not want to leave "home", with LaNisa there three times a week I feel good about things with dad. If there is ever anything of concern or something dad needs she communicates very well during my phone calls to dad.<br><br>LaNisa has gone the extra mile many times! Dad so looks forward to each day that LaNisa comes (3 times a week) and this is PRICELESS to me/us. When he is visiting me in the south after about a week he's already talking about how he is missing LaNisa. We could not say enough great things about her and how she truly cares about her clients. We sooooooo appreciate and value LaNisa, her being happy/so pleasant, completely genuine and caring on top of everything she does.<br><br>ALSO...<br><br>Cassie is dad's nurse that comes every couple weeks to set dad up with his meds. She has come off schedule (even on a weekend) when dad has returned to town. She came on a Saturday late afternoon to make sure he was set with meds and didn't go without. She is also in close touch with me on any concerns and/or needs that dad may have. Thanks so much Cassie for going the extra mile for dad and I, we truly appreciate you!

Jenici Reid

Dec 2025

via Google

We have been working with Brightstar care about four years now. Arbrie is my son's nurse, and has been for the duration (he's 8). His condition requires regular IV infusions. As one can imagine, administering his meds has been incredibly difficult as he has an intense fear of needles. Arbrie has been amazing through it all. She has developed a really great relationship with him as well as our whole family. These days his infusions are (mostly) smooth and low stress. We owe that to Arbrie's unquestionable skill, kindness, patience and great sense of humor. I am so grateful Brightstar sent her our way!

Harry Klawitter

Nov 2025

via Google

Mikayla is the best thing since sliced bread and I’m serious about that. She does amazing work. She came into my house with the wheels turning, and was able to figure out what to do without being told. She is an excellent worker and a blessing to her trade. She is going to be a great nurse. She is also great with dogs.

anna vidaurri

Nov 2025

via Google

We have been using BrightStar Care since August. My Dad is a resident at Parkwood Estates in Ft. Collins. He is very happy with all of the CNA's. We would like to especially comment on the excellent service, care, and kindness that Ethan K gives to my Dad.<br>Ethan seems to know exactly what my dad needs every time he is there!

Jim Henderson

Nov 2025

via Google

I believe that Maggie is one of the best c.n.a that you have in your employment she is very attentive to my needs she is always very pleasant to me she helps me with all kinds of things she is a compliment to your company i feel that she is very competent in doing her job I like Maggie quite a bit she is very helpful to me and I appreciate her service to me thank you for having her work for you she's the tops in my book

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Frequently Asked Questions

What types of care does BrightStar Care offer?

BrightStar Care offers At-Home Care and Skilled Nursing / Long Term Care.

Where is BrightStar Care located?

BrightStar Care is located at 918 13th St #1 in Greeley, Colorado.

What do families say about BrightStar Care?

Families overwhelmingly describe BrightStar Care of Northern Colorado as responsive, compassionate, and skilled, especially during hospice and end-of-life care. Reviewers repeatedly single out individual nurses and CNAs by name for going above and beyond. A minority of reviews describe serious problems with scheduling reliability, caregiver turnover, and management responsiveness.

How can families visit BrightStar Care?

Submit the Request Information form on this page to connect with BrightStar Care and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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