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Bridgecrest Rehabilitation Suites

14100 Karissa Court

3.6(76 ratings)· Houston average: 4.3

Bridgecrest Rehabilitation Suites, photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130
Admissions availability
Accepts planned admissions 24/7, including holidays
Rehab partner
Rehabilitation services delivered via Reliant Rehabilitation partnership

What Families Think

Reviews of Bridgecrest Rehabilitation Suites are sharply divided: many families praise specific nurses and the Director of Nursing for compassionate, attentive care and describe strong rehab progress, while a substantial number of other reviewers report neglect, unclean rooms, and slow response to medical emergencies. The facility appears to depend heavily on individual staff members' dedication, with experiences varying widely by shift and unit.

The Good

  • Frequently named nurses and DON praised for compassionate care
  • Multiple reports of successful rehab outcomes and regained mobility
  • Several reviewers describe clean hallways and rooms
  • Staff described as treating residents like family
  • Positive wound care and therapy experiences noted by several patients

The Bad

  • Several reports of understaffing, especially nights and weekends
  • Multiple complaints of uncleanliness, odors, and one report of roaches
  • Several reports of missed or delayed medication administration
  • One report of a delayed emergency response during a medical crisis
  • One report of a lengthy refund delay after a resident left

AI-generated from reviews and community data.

Bridgecrest Rehabilitation Suites is a senior living community in Houston, Texas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Private Bathroom and Wheelchair Accessible. Families rate it 3.6 out of 5 across 76 reviews.

About Bridgecrest Rehabilitation Suites

Bridgecrest Rehabilitation Suites is a skilled nursing and rehabilitation community located in Houston, Texas, offering individualized care plans for both short-term and long-term skilled nursing care.

The community's professional staff, along with independent physicians and consultants, work with patients and residents as partners to address individual health care, rehabilitation, and coordination needs. Care is approached with attention to residents as whole individuals rather than focusing solely on health needs.

Bridgecrest accepts planned admissions 24 hours a day, seven days a week, including holidays. This supports residents who may need care following a fall, stroke, or brief illness, situations that can disrupt independence and require professional support to regain functioning.

Through a partnership with Reliant Rehabilitation, the community provides comprehensive rehabilitation services, with a team of skilled professionals creating personalized rehabilitation programs tailored to each resident's needs and goals, whether the aim is to return to the community or to establish a long-term living environment.

Bridgecrest emphasizes its history within the Houston community and values its ongoing relationships with residents and their families, striving to maintain a compassionate and professional environment focused on maximizing residents' quality of life.

Types of Care at Bridgecrest Rehabilitation Suites

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Private Bathroom
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management
  • On-Site Nurse (RN)

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Help Me Choose

Reviews of Bridgecrest Rehabilitation Suites

3.6overall · 76 ratings combined

3.6★ on Google (76)

Chantel Thomas

Jul 2026

via Google

Dear Merylene,<br><br>Words cannot express my gratitude for the exceptional care that my Mom, Linda Patterson received at Bridgecrest Rehabilitation Suites. As the Director of Nursing, your leadership, care, and guidance truly set the tone for the entire staff. Thank you for your impeccable leadership!<br><br>In addition, I especially want to say “thank you” to the physical and occupational therapists for their tireless attention, support, and for going above and beyond to help my Mom achieve her goals and attain notable success with her physical and occupational therapy. Their work ethic is superb! They are experienced, highly skilled, and professionals in their positions. In addition, they possess a patient-first commitment that elevates positive rehabilitation outcomes.<br><br>Further, I extend a “special thank you” to the entire staff at Bridgecrest Rehabilitation Suites for making my Mom’s stay comfortable and productive. Your compassion, expertise, and dedication brought me an immense peace of mind. Thank you for the opportunity to entrust her to your specialized care and for the unwavering assistance, commitment, and compassionate empathy demonstrated and given to her during her stay at your facility.<br><br>All of you were instrumental in my Mom's success!<br><br>With deepest gratitude,<br><br>Chantel Patterson

Daniels Christopher

Jun 2026

via Google

This place is very nice and the staff Ms Nicole, Ms Teresa and Ms Marilyn are all TOP NOTCH employees. They work very hard and diligent to make sure my big brother is very well cared for. I Love This Place….

Danny

Jun 2026

via Google

I have a patient here for 6 years everyone treats me like family love it here

Archemedius “Lowdown” Prelow

Jun 2026

via Google

Hello again I'm Archemedius Prelow<br>I'm here today to give my director of nursing a wonderful review 😄 she's an excellent person and she helps me with all I need 🙏 I'll like to give her a review and let you know that she deserves an A+ or 1000%rating, very intelligent and helpful I couldn't ask for anything more 1000%

Ashley Redford

Jun 2026

via Google

Thankfully my family was able to come see my mom almost every day. The day she passed away she was actively having a stroke when I got there and they were going to put her to bed. They wanted to call the doctor for labs but only after I said that she was having a stroke. Never called 911. Called a transport instead because they didn't believe me. She died 6 days later. I can only imagine what would have happened if we hadn't been there. She would have been completely alone, scared, and in pain. When we got to the hospital, we found meds in her bed. When I called the DON, she said your mom would have died anyway......To reply to your comment about me speaking with the administrator. I have and was transferred to the DON.

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Government Inspection History

8 inspection visits in the last three years, 25 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Apr 15, 2026Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 1, 2026

Feb 4, 2026Health Complaint1 citation
  • Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 20, 2026

Jun 26, 2025Fire Safety StandardHealth Standard4 citations
  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2025

  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2025

  • Dispose of garbage and refuse properly.

    Severity C of L: potential for minimal harm, widespreadCorrected Jun 30, 2025

Feb 10, 2025Health Complaint1 citation
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 11, 2025

May 17, 2024Health Complaint2 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jun 3, 2024

  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jun 3, 2024

May 3, 2024Fire Safety StandardHealth ComplaintHealth Standard6 citations
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 24, 2024

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 24, 2024

  • Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 22, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 22, 2024

Nov 14, 2023Health ComplaintInfection Control1 citation
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Nov 29, 2023

Feb 1, 2023Fire Safety StandardHealth Standard9 citations
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 17, 2023

  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 17, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bridgecrest Rehabilitation Suites offer?

Bridgecrest Rehabilitation Suites offers Skilled Nursing / Long Term Care.

How much does Bridgecrest Rehabilitation Suites cost?

Bridgecrest Rehabilitation Suites has not published its pricing. For context, communities in Houston that publish rates start around $4,000 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is Bridgecrest Rehabilitation Suites located?

Bridgecrest Rehabilitation Suites is located at 14100 Karissa Court in Houston, Texas.

What do families say about Bridgecrest Rehabilitation Suites?

Reviews of Bridgecrest Rehabilitation Suites are sharply divided: many families praise specific nurses and the Director of Nursing for compassionate, attentive care and describe strong rehab progress, while a substantial number of other reviewers report neglect, unclean rooms, and slow response to medical emergencies. The facility appears to depend heavily on individual staff members' dedication, with experiences varying widely by shift and unit.

How did Bridgecrest Rehabilitation Suites do on recent health and safety inspections?

Bridgecrest Rehabilitation Suites had 8 government inspection visits in the last three years, with 25 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bridgecrest Rehabilitation Suites?

Submit the Request Information form on this page to connect with Bridgecrest Rehabilitation Suites and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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