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Bridgecrest Rehabilitation Suites

14100 Karissa Court

3.6(76 ratings)· Houston average: 4.2

Bridgecrest Rehabilitation Suites — photo 11 / 5

Quick Facts

Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
130
Admissions availability
Accepts planned admissions 24/7, including holidays
Rehab partner
Rehabilitation services delivered via Reliant Rehabilitation partnership

What Families Think

Reviews of Bridgecrest Rehabilitation Suites are sharply divided: many families praise specific nurses and the Director of Nursing for compassionate, attentive care and describe strong rehab progress, while a substantial number of other reviewers report neglect, unclean rooms, and slow response to medical emergencies. The facility appears to depend heavily on individual staff members' dedication, with experiences varying widely by shift and unit.

The Good

  • Frequently named nurses and DON praised for compassionate care
  • Multiple reports of successful rehab outcomes and regained mobility
  • Several reviewers describe clean hallways and rooms
  • Staff described as treating residents like family
  • Positive wound care and therapy experiences noted by several patients

The Bad

  • Several reports of understaffing, especially nights and weekends
  • Multiple complaints of uncleanliness, odors, and one report of roaches
  • Several reports of missed or delayed medication administration
  • One report of a delayed emergency response during a medical crisis
  • One report of a lengthy refund delay after a resident left

AI-generated from reviews and community data.

About Bridgecrest Rehabilitation Suites

Bridgecrest Rehabilitation Suites is a skilled nursing and rehabilitation community located in Houston, Texas, offering individualized care plans for both short-term and long-term skilled nursing care.

The community's professional staff, along with independent physicians and consultants, work with patients and residents as partners to address individual health care, rehabilitation, and coordination needs. Care is approached with attention to residents as whole individuals rather than focusing solely on health needs.

Bridgecrest accepts planned admissions 24 hours a day, seven days a week, including holidays. This supports residents who may need care following a fall, stroke, or brief illness, situations that can disrupt independence and require professional support to regain functioning.

Through a partnership with Reliant Rehabilitation, the community provides comprehensive rehabilitation services, with a team of skilled professionals creating personalized rehabilitation programs tailored to each resident's needs and goals, whether the aim is to return to the community or to establish a long-term living environment.

Bridgecrest emphasizes its history within the Houston community and values its ongoing relationships with residents and their families, striving to maintain a compassionate and professional environment focused on maximizing residents' quality of life.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

3.6overall · 76 ratings combined

3.6★ on Google (76)

Chantel Thomas

Jul 2026

via Google

Dear Merylene,<br><br>Words cannot express my gratitude for the exceptional care that my Mom, Linda Patterson received at Bridgecrest Rehabilitation Suites. As the Director of Nursing, your leadership, care, and guidance truly set the tone for the entire staff. Thank you for your impeccable leadership!<br><br>In addition, I especially want to say “thank you” to the physical and occupational therapists for their tireless attention, support, and for going above and beyond to help my Mom achieve her goals and attain notable success with her physical and occupational therapy. Their work ethic is superb! They are experienced, highly skilled, and professionals in their positions. In addition, they possess a patient-first commitment that elevates positive rehabilitation outcomes.<br><br>Further, I extend a “special thank you” to the entire staff at Bridgecrest Rehabilitation Suites for making my Mom’s stay comfortable and productive. Your compassion, expertise, and dedication brought me an immense peace of mind. Thank you for the opportunity to entrust her to your specialized care and for the unwavering assistance, commitment, and compassionate empathy demonstrated and given to her during her stay at your facility.<br><br>All of you were instrumental in my Mom's success!<br><br>With deepest gratitude,<br><br>Chantel Patterson

Daniels Christopher

Jun 2026

via Google

This place is very nice and the staff Ms Nicole, Ms Teresa and Ms Marilyn are all TOP NOTCH employees. They work very hard and diligent to make sure my big brother is very well cared for. I Love This Place….

Danny

Jun 2026

via Google

I have a patient here for 6 years everyone treats me like family love it here

Archemedius “Lowdown” Prelow

Jun 2026

via Google

Hello again I'm Archemedius Prelow<br>I'm here today to give my director of nursing a wonderful review 😄 she's an excellent person and she helps me with all I need 🙏 I'll like to give her a review and let you know that she deserves an A+ or 1000%rating, very intelligent and helpful I couldn't ask for anything more 1000%

Ashley Redford

Jun 2026

via Google

Thankfully my family was able to come see my mom almost every day. The day she passed away she was actively having a stroke when I got there and they were going to put her to bed. They wanted to call the doctor for labs but only after I said that she was having a stroke. Never called 911. Called a transport instead because they didn't believe me. She died 6 days later. I can only imagine what would have happened if we hadn't been there. She would have been completely alone, scared, and in pain. When we got to the hospital, we found meds in her bed. When I called the DON, she said your mom would have died anyway......To reply to your comment about me speaking with the administrator. I have and was transferred to the DON.

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Frequently Asked Questions

What types of care does Bridgecrest Rehabilitation Suites offer?

Bridgecrest Rehabilitation Suites offers Skilled Nursing / Long Term Care.

Where is Bridgecrest Rehabilitation Suites located?

Bridgecrest Rehabilitation Suites is located at 14100 Karissa Court in Houston, Texas.

What do families say about Bridgecrest Rehabilitation Suites?

Reviews of Bridgecrest Rehabilitation Suites are sharply divided: many families praise specific nurses and the Director of Nursing for compassionate, attentive care and describe strong rehab progress, while a substantial number of other reviewers report neglect, unclean rooms, and slow response to medical emergencies. The facility appears to depend heavily on individual staff members' dedication, with experiences varying widely by shift and unit.

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