MyLivingChoice

Braswell Family Senior Care

620 E. Highland Avenue

3.8(33 ratings)· Redlands average: 4.2

Braswell Family Senior Care — photo 11 / 5

Quick Facts

Total units
156
Licensed capacity
156 residents

California CDSS

History
Family-owned, operating since 1963
Licensing
Licensed for Assisted Living Waiver (ALW) services
Service area
Operates senior care homes across three cities

What Families Think

Families describe Braswell Family Senior Care as a warm, home-like assisted living community where staff are consistently praised for kindness and attentiveness. Several reviewers highlight strong activity programming and a caring, present administrative team, though a couple of reviews note occasional inconsistencies in cleanliness and food quality.

The Good

  • Staff repeatedly described as kind and attentive
  • Active activity program, including music performances
  • Residents and families report feeling at home
  • Administrative staff praised for responsiveness and follow-through
  • Volunteer program brings community members in regularly

The Bad

  • One reviewer noted cleanliness inconsistent in some areas
  • One reviewer noted food quality inconsistent, though improving
  • One reviewer mentioned older reviews raised concerns about care

AI-generated from reviews and community data.

About Braswell Family Senior Care

Braswell's Chateau Villa is an assisted living community in Redlands, California, offering professional care for seniors who need support with daily tasks such as cooking and dressing. The community is licensed by the State of California to provide Assisted Living Waiver (ALW) services.

The trained and caring staff at Braswell Family Senior Care provides medically trained professionals on hand at all times to assist with medication and treatment implementation. The community is committed to helping residents feel at home while retaining as much independence as possible.

The facility is designed to meet seniors' various and unique needs through residential options tailored to individual requirements. The leadership team and staff are dedicated to serving residents and their families with a focus on quality care delivered in a warm and friendly environment.

Braswell Family Senior Care strives to constantly monitor and improve its services to ensure the best possible care for its residents. The community acknowledges and works with state agencies to maintain high standards of care and support.

Types of Care

Assisted Living

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Reviews

3.8overall · 33 ratings combined

3.8★ on Google (33)

Jay Wiegmann

Jan 2026

via Google

Choosing an assisted living facility for a loved one is a stressful choice. Some of the older reviews here concerned us, but we noticed the more recent ones told a different story. And a family friend said her Mom received great care here. Well, from the first interaction with Kara we knew that we made the right choice. My mother-in-law has been at Braswell's Chateau Villa for the last nine months and the care has been exceptional. Really all of the staff have been sympathetic, professional and understanding of her particular needs. I don't know how they find the patience, but I'm glad they do. The facility is not new, but it is well maintained and it shows. We are grateful for the concern that has been shown to her by the administrator Melanie and the always helpful Melissa. We're thankful that we found Braswell and it was right in Redlands, where Mom wanted to be. The place she was born almost 88 years ago. We are indebted to Kara in particular who has been there for Mom and for us when we've encountered health challenges and hiccups along the way. To us, she is the loving heartbeat of the place. We definitely recommend that if you’re looking for an assisted living facility that cares about its residents, that you check them out for yourself. -Jay and Lori Wiegmann

Maria Morales

Jan 2026

via Google

I volunteer at Braswell and try to come every other Friday. I truly love being here — the residents are incredibly kind, and the staff is just as wonderful. Everyone is welcoming and caring. Ryan, one of the staff members, is especially great — such a kind and genuine person. I always look forward to coming back.

Pamela S

Jan 2026

via Google

Staff is great! Staff have been very kind and friendly at braswells. Plenty to do here, activity department is great! Some places at braswells can be cleaner, food is inconsistent, but improving. Residnets get along, they are friendly, helpful community, I've really enjoyed living here

Robert Chavez

Jan 2026

via Google

Braswell Family Senior Care truly feels like a home, not just a facility. The staff are kind, attentive, and genuinely care about the residents. You can tell they treat everyone with respect and compassion, which brings a lot of peace of mind to families. I highly recommend them to anyone looking for quality senior care.

Sarah Mainez

Jan 2026

via Google

The staff here are so welcoming, professional, and kind. Ryan was instrumental in coordinating music days for the residents and we had a wonderful time performing for them. Excited to come back soon!

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Frequently Asked Questions

What types of care does Braswell Family Senior Care offer?

Braswell Family Senior Care offers Assisted Living.

Where is Braswell Family Senior Care located?

Braswell Family Senior Care is located at 620 E. Highland Avenue in Redlands, California.

What do families say about Braswell Family Senior Care?

Families describe Braswell Family Senior Care as a warm, home-like assisted living community where staff are consistently praised for kindness and attentiveness. Several reviewers highlight strong activity programming and a caring, present administrative team, though a couple of reviews note occasional inconsistencies in cleanliness and food quality.

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