1 / 5CMS Care Compare
Families describe Brandel Care Center as a well-regarded skilled nursing and rehab facility in Northbrook, praising the caring staff, therapy program, and clean private rooms. Several reviewers highlight strong physical/occupational therapy outcomes and attentive nursing care, though a few mention lukewarm food and one detailed complaint about how the administration handled a family's concerns.
AI-generated from reviews and community data.
Brandel Care Center is a senior living community in Northbrook, Illinois offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 35 reviews.
Brandel Care Center is a 102-bed skilled nursing and long-term care facility in Northbrook, Illinois. It serves patients recovering from hospitalization, those requiring ongoing rehabilitation after surgery or injury, and individuals in memory care.
Families consistently praise the clinical competence and warmth of Brandel's staff. Multiple reviewers highlighted attentive physical and occupational therapy that contributed to meaningful recovery. One family noted their mother returned to assisted living "feeling far better than she has in the last 18 months." Staff members are described as caring, joking with residents, responsive to family calls, and patient even with demanding daily care tasks. Several families also mentioned satisfaction with the facility's cleanliness, room size, and food quality, though experiences varied, some found meals surprisingly good, while one reviewer reported disappointment with the kitchen.
The community holds a 4.4 out of 5 Google rating across 35 reviews. One critical review raised concerns about complaint handling and alleged threats of expulsion, contrasting sharply with the overwhelmingly positive feedback on clinical care, staff demeanor, and family communication.
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Help Me Choose4.4overall · 35 ratings combined
4.4★ on Google (35)
Amy Kurt
Jun 2026
We selected Brandel for my father after he broke his leg. Everyone has been incredibly friendly and helpful. He loves the food and facility and we feel very fortunate to have found a place that is so convenient for us to visit and so comfortable for him to receive quality care while he recovers.
Kyun Hwangbo
Sep 2025
Here for rehab after fractured hip surgery... Big clean single room with a refrigerator recliner and chair in the room. Decent nurses but bad food.
Mina H
Sep 2025
Father placed here for rehab after a hip injury... Best Medicare facility seen out of 3 in the area. Scored private and large room at a location convenient to Northbrook.
Alina DerAvanesian
May 2025
I cannot say enough good things about this place. If your loved one needs care, you won’t find a better place than this. Forever grateful for everyone’s care in my mom’s health and care.
Carol Vander Veen
May 2024
My mother has been in memory care here for 2 years and I can’t say enough about how caring and attentive they are. The administrators as well as the nurses and CNAs all deserve the highest praise I can give for their consistent care and patience. I absolutely recommend Brandel.
5 inspection visits in the last three years, 9 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 1, 2025
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 8, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected Aug 26, 2024
Address subsistence needs for staff and patients.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2024
Establish policies and procedures for sheltering.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2024
Establish roles under a Waiver declared by secretary.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024
Provide primary/alternate means for communication.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 3, 2024
Provide family notifications of emergency plan.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 29, 2024
Implement emergency and standby power systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 13, 2024
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Brandel Care Center offers Skilled Nursing / Long Term Care.
Brandel Care Center is located at 2155 Pfingsten Road in Northbrook, Illinois.
Families describe Brandel Care Center as a well-regarded skilled nursing and rehab facility in Northbrook, praising the caring staff, therapy program, and clean private rooms. Several reviewers highlight strong physical/occupational therapy outcomes and attentive nursing care, though a few mention lukewarm food and one detailed complaint about how the administration handled a family's concerns.
Brandel Care Center had 5 government inspection visits in the last three years, with 9 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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