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Bonner General Health

520 N 3rd Ave

3.1(134 ratings)· Sandpoint average: 4.3

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Bonner General Health, photo 11 / 6

Quick Facts

Insurance
Accepts Regence Blue Cross Blue Shield despite rumors otherwise
Service lines
Includes an orthopedics group and physical therapy team
Care setting
Separate immediate/urgent care clinic available
Obstetric care
Offers labor and delivery services on-site

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews of Bonner General Health are sharply mixed: many families praise individual nurses, doctors, and surgical teams for compassionate, skilled care during emergencies, surgeries, and childbirth, while a large number of other reviewers describe long ER waits, diagnostic errors, and frustrating billing experiences. The hospital seems to deliver strong care in specific departments (surgery, orthopedics, imaging) but experiences vary widely depending on which staff a patient encounters.

What reviewers praise

  • ER and surgical staff often praised as compassionate and skilled
  • Specific doctors and nurses repeatedly singled out by name
  • Positive experiences reported for childbirth and orthopedic surgery
  • Imaging and lab technicians frequently described as friendly and efficient
  • Quick, attentive care noted in several trauma and emergency cases

What reviewers flag

  • Multiple reports of long ER wait times, some over 3-5 hours
  • Several complaints about rude or unhelpful billing/collections staff
  • Repeated reports of lost, delayed, or mishandled imaging and lab orders
  • Multiple accounts of misdiagnosis or dismissed patient symptoms

AI-generated from reviews and community data.

Bonner General Health is a home care agency serving Sandpoint, Idaho offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 3.1 out of 5 across 134 reviews.

About Bonner General Health

Bonner General Health is a home care agency in Sandpoint, Idaho.

Families rate Bonner General Health 3.1 out of 5 based on 131 Google reviews.

Contact the agency directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Bonner General Health

At-Home Care

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Reviews of Bonner General Health

3.1overall · 134 ratings combined

3.1★ on Google (134)

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Kenneth palmer

Aug 2026

via Google ↗ · Report

I am a little frustrated last year I had a workmen comp cover on one of my bills and 8 months ago I came in there to pay my other bill and I told the lady in the office that there was a other bill I had to pay and she said it's was covered from work last year and now all the sudden there sending me the bill even though it said workmen comp and I told the lady why did it change I even contacted my HR about it this was August 6 2025 last year when I was in the ER but I am just frustrated a little the lady was nice though.

Sammi Taur

Aug 2026

via Google ↗ · Report

Dr Mary Logsdon told us that my son did not have appendicitis on a Monday evening. Told me that ultrasound would not show anything on someone his age and sent us home saying it was a bowel infection. By Friday I was back at the er and begged the Dr to do an ultrasound.... We were in emergency surgery immediately. She totally missed it and it almost cost my son his life.<br><br>Using an alias so that we receive even worse care next time.

Dana Sperry

Jun 2026

via Google ↗ · Report

I had to visit the E.D. recently for severe abdominal pain. I cannot praise the entire department enough for the care I received. I ended up requiring an emergency appendectomy and everyone from E.D., to imaging, to surgery were phenomenal. I wanted to give a very public thank you to all involved and am very grateful to everyone for how wonderful they were to myself and my daughter.

Heather Srigley

May 2026

via Google ↗ · Report

Lots of good services and huge number of specialized/ medical offices. They accepted Regence Blue Cross Blue Shield contrary to rumors that they would not.

Melinda Christoph

Apr 2026

via Google ↗ · Report

My 8 month old baby had an anaphylactic response to dairy and was barely breathing. I rushed him to the ER and they swarmed all over him immediately and stabilized him no problem. They were diligent and cared for him well. They saved my baby’s life. I can’t thank this team enough for the work that they do!

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Frequently Asked Questions

What types of care does Bonner General Health offer?

Bonner General Health offers At-Home Care.

Where is Bonner General Health located?

Bonner General Health is located at 520 N 3rd Ave in Sandpoint, Idaho.

What do families say about Bonner General Health?

Bonner General Health carries a 3.1 out of 5 rating from 134 Google reviews. Reviews of Bonner General Health are sharply mixed: many families praise individual nurses, doctors, and surgical teams for compassionate, skilled care during emergencies, surgeries, and childbirth, while a large number of other reviewers describe long ER waits, diagnostic errors, and frustrating billing experiences. The hospital seems to deliver strong care in specific departments (surgery, orthopedics, imaging) but experiences vary widely depending on which staff a patient encounters. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Bonner General Health?

Submit the Request Information form on this page, or contact Bonner General Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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