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California CDSS
Reviews for Bonita Springs consistently praise the compassionate, responsive care given to residents and their families, especially during hospice situations. Staff members like Karla, Melissa, and Gladys are singled out by name for their attentiveness and emotional support. As a small licensed home, families note a personalized, hands-on approach to care.
AI-generated from reviews and community data.
Bonita Springs Healthcare Services is a senior living community in Gilroy, California offering Assisted Living. Amenities include Housekeeping, Laundry Service and Emergency Call System. Families rate it 5.0 out of 5 across 12 reviews.
Bonita Springs Healthcare Services is a small assisted living community in Gilroy, California, licensed for six residents. The community operates primarily as a home care and hospice provider.
Families consistently praise the nursing and care staff by name, particularly highlighting Melissa and Karla for their responsiveness, patience, and attentiveness to resident needs and family concerns. One family wrote, "I know my Aunt is in good hands and well taken care of." Reviewers describe the team as professional, compassionate, and quick to address medical issues or answer questions, with staff who go beyond routine care to reassure families during end-of-life transitions. Residents have been noted as happy and satisfied with meals provided.
The community holds a 5-star rating across 12 Google reviews, reflecting consistent positive experiences with its care delivery and family support.
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Help Me Choose5overall · 12 ratings combined
5★ on Google (12)
Haydee Espinoza
Jul 2026
I had a very good experience with this home care services team in Gilroy. They were professional and attentive, and they always showed a commitment to providing excellent service. I recommend their services to anyone looking for a reliable team dedicated to the well-being of families.
Steven Rivas
May 2026
Thank you Bonita Springs for your professional service, care and treatment of the many health issues with Robert. We appreciate your immediate response to our requests. He was happy and enjoyed the food.
S “Mrs.Rampage” Rampage
Dec 2025
Melissa was our hospice nurse for our mom. She was amazing up to the end. My mother was cared for in the best possible way until her passing. Melissa was responsive and very patient with our questions. We were so pleased with my mom's care that we requested Melissa and Bonita Springs for our father soon after. Melissa was amazing with him as well. If you are in need of hospice services for your loved one, we absolutely recommend Bonita Springs. We will be forever grateful with the care our parents received.
Jocelyne Bailon
Sep 2025
I want to give a big thank you to Bonita Springs Hospice for their outstanding support. A special shout-out to Karla, who is always quick to respond, attentive, and goes the extra mile to make sure our residents and families feel supported every step of the way. Your dedication and compassion never go unnoticed! And thank you to Gladys as well for your warmth and consistent care you both make such a difference! 💙
Les Eclarin
Aug 2025
I am so incredibly grateful to Bonita Springs and the hospice care they give for my Aunt who is 99. Karla is my lifeline in angel form. She’s communicative and quick on the draw when something is going on with my Aunt. Not only does she respond quickly but she has a wonderful way of reassuring me. I know my Aunt is in good hands and well taken care of. THANK you Karla and Bonita Springs! We are blessed to have you.
Bonita Springs Healthcare Services is a Medicare-certified home health agency (certified since 2018). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
3.0 / 5
Medicare star rating
Services offered
What patients say
28 completed patient surveys, 18% response rate.
Hospital outcomes
How patients did
Service area
Bonita Springs Healthcare Services reports serving 15 ZIP codes, including San Jose, Aromas, Campbell, Castroville, Gilroy, Hollister, Morgan Hill, Paicines, San Juan Bautista, San Martin and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 053142. National figures are the average across all certified agencies.
Bonita Springs Healthcare Services offers Assisted Living and Home Health.
Bonita Springs Healthcare Services is located at 853 Geronimo Street in Gilroy, California.
Reviews for Bonita Springs consistently praise the compassionate, responsive care given to residents and their families, especially during hospice situations. Staff members like Karla, Melissa, and Gladys are singled out by name for their attentiveness and emotional support. As a small licensed home, families note a personalized, hands-on approach to care.
Yes. Bonita Springs Healthcare Services is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 3.0 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
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