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Blue Ridge of Sumter

1761 Pinewood Rd

2.9(22 ratings)· Sumter average: 4.4

Blue Ridge of Sumter — photo 1

Quick Facts

What Families Think

Reviews of Blue Ridge of Sumter are sharply mixed, with several families describing serious lapses in basic care such as infection, poor hygiene, and unresponsive staff during rehab stays, while at least one patient described the staff as consistently attentive and caring. Overall the Google rating sits at 2.9 out of 5 from a small number of reviews, reflecting this divide.

The Good

  • One patient praised staff for consistently checking in and helping
  • Described by one reviewer as the finest rehab facility they've used

The Bad

  • Multiple reports of understaffing affecting basic hygiene and wound care
  • One report of untreated infection and unaddressed dry, torn skin
  • One report of dangerously high room temperature and unmet oxygen needs
  • One report describing a rude head nurse and lack of respiratory care staff
  • One report of restrictive, appointment-only outdoor visitation

AI-generated from reviews and community data.

About Blue Ridge of Sumter

Blue Ridge of Sumter is a skilled nursing / long term care community in Sumter, South Carolina.

Families rate Blue Ridge of Sumter 2.9 out of 5 based on 22 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

2.9overall · 22 ratings combined

2.9★ on Google (22)

Jessica Belk

Apr 2021

via Google

First off my grandmother has been at this place for about 7 months. We n.v have been seeing her at her window because they wont let anyone in the building. You have to make an appointment to go outside to sit with your loved one. Anyways, today I took my 3 nephews, and my 2 sons to go see their gma the lady was super nice, opened her window and as we walked up a man CLOSED THE WINDOW and said we didnt have permission to see.her!! They are a nursing facility I u understand but when did they start allowing these elderly people to.have and not have visitors?????

Victoria Vincent

Jun 2019

via Google

My grandfather was a patient here for physical therapy after hip surgery. He broke his hip and had a pin put in the femur. In the short amount of time he was there, the incision became infected - kind of the facility's job to tend to that?? He was put on antibiotics - thankfully not ones he is allergic to. His skin was left so dry that when he bumped it on something, it tore and bled. To remedy this, his arms were put in cushioned sleeves (I don't know the name of them off-hand).W those sleeves came off, they were filled with pus, which contributed a great deal to the odor. He smelled so bad and he nor his roommate could tell you when the last time he was bathed was. I get that this place is massively understaffed, but that is NO EXCUSE to not care for your patients. If you don't have the resources to care for the patients you have, STOP ACCEPTING NEW PATIENTS!!! The discharge nurses (I guess would be their title?) tried to have paperwork signed that checked him out against medical advice, despite the fact that it was not against medical advice - his doctor knew and recommended moving him. Turns out, if you sign that paper, Medicare won't cover the patient's time there, and the family is required to pay the full price (so don't sign that paperwork if your doctor knows what's going on). We will never be back with Blue Ridge. I will shout it from the rooftops. I will tell everyone I know. Never, ever, ever with Blue Ridge.

Ira Chudd

Jan 2018

via Google

I am presently a patient at Blue Ridge. I have been a patient at several rehab facilities in Florida and New York. Blue Ridge is by far the finest facility I have ever been in. The staff genuinely cares about the patients. I am constantly being asked “can I help you” and “ is everything ok”? I would definitely recommend Blue Ridge to any family who might be considering a temporary or long term placement of a family member or loved one.

Lavida Thomas

Nov 2017

via Google

Blue Ridge of Sumter is the worst place you can send your love one. This place is like a grave yard. If you want you family member to dead, just send them to Blue Ridge, they will get the job done pretty well. My father and my cousin dead at this place in the same week. They were in the same room. The do not have a ice machine, the give the patient their ice out of a cooler. If you family has respiratory problem don't send them and don't let them tell that they have respiratory on staff, because they don't. The doctor is never there to see the patient when they suppose to. This is a dumping ground, and the funeral homes are getting rich off this place. The head nurse is very rude. The hospital told us that this was nice place and the head person from this place talk a good game. Please don't listen, go review this place and also speak with the patient, they will tell you. They live here everyday. Patient with respiratory problem, they don't have everything that is needed for the patient. How can you have respiratory care at this place and don't have the right thing in place to take care of the patient needs. PLEASE DON'T TAKE YOUR LOVE ONE HERE, THEY WILL DEAD. THEY DON'T CARE BECAUSE ITS NOT THERE LOVE ONE. THIS IS A DUMPING GROUND FOR DEATH. Palmetto Health Tuomey see so many patient from this place in week, it is a shame. FYI if you love your family, please seek some were else, this is not the place for them. RATING (F)

Robert Greenwald

Jan 2017

via Google

My mother was transferred to this facility, from the hospital she was at, for rehab, after being treated for congestive heart failure. I was shocked when I came to visit her. I heard her yelling down the hall. The place had central heat that had the temperature hanging near 90. My mother was sweating and had her clothes off. They told me that they would have to make a call to see if they can get permission to turn the heat down but didn't know how long it would take. She was supposed to be on oxygen. They claimed they didn't know this. They also didn't give her any water and didn't respond to her pushing the call button. I observed most of the rooms with the call light on. They couldn't even find the nurse that was supposed to be handling that section. The bed she was in was very narrow with no side rails, which she should have had, being she's a fall risk. The staff seemed very unorganized. I signed her out and am now struggling to care for her. I have filed an abuse report with Blue Ridge. Hopefully they can get their act together before someone dies. Anyone with a heart condition should not be exposed to a hot environment. I'm sure a majority of their patients have heart trouble. If you care for your loved one DON'T take them to this facility!!!

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Frequently Asked Questions

What types of care does Blue Ridge of Sumter offer?

Blue Ridge of Sumter offers Skilled Nursing / Long Term Care.

Where is Blue Ridge of Sumter located?

Blue Ridge of Sumter is located at 1761 Pinewood Rd in Sumter, South Carolina.

What do families say about Blue Ridge of Sumter?

Reviews of Blue Ridge of Sumter are sharply mixed, with several families describing serious lapses in basic care such as infection, poor hygiene, and unresponsive staff during rehab stays, while at least one patient described the staff as consistently attentive and caring. Overall the Google rating sits at 2.9 out of 5 from a small number of reviews, reflecting this divide.

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