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Paulding Center Nursing and Rehabilitation

600 West Memorial Drive

3.4(49 ratings)· Dallas average: 4.2

Paulding Center Nursing and Rehabilitation, photo 11 / 2

Quick Facts

Total units
182
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
182
Ownership
No longer operated by Wellstar despite signage
Room Setup
Shared rooms with only a toilet, no sink or shower
Meal Accommodations
No diabetic meal options reported by one family

What Families Think

Reviews for Paulding Center are sharply divided: several families praise individual nurses and aides for compassionate, attentive care, while others describe serious lapses in food quality, cleanliness, and facility upkeep. A few reviewers also raise concerns about billing and communication breakdowns during a resident's hospital transfer.

The Good

  • Nurses described as kind, patient, and compassionate
  • Named staff praised for going above and beyond
  • Rooms kept clean for residents
  • Movies and activities offered in common areas

The Bad

  • Multiple reports of unclean, outdated facility and unpleasant odors
  • One report of staff seen on phones instead of engaging residents
  • One report of no diabetic meal options despite health needs
  • One report of unexpected billing dispute after a hospital transfer

AI-generated from reviews and community data.

Paulding Center Nursing and Rehabilitation is a senior living community in Dallas, Georgia offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 3.4 out of 5 across 49 reviews.

About Paulding Center Nursing and Rehabilitation

Paulding Center Nursing and Rehabilitation is a skilled nursing and long-term care facility in Dallas, Georgia, licensed for 182 residents.

Family reviews paint a divided picture. Several families praise individual staff members, particularly nurses on specific units, for going "above and beyond" with kindness and patience. However, other families report significant operational concerns: inadequate meal planning (including lack of diabetic-specific options), inconsistent food service timing, poor facility maintenance and cleanliness, and variable staff engagement. One family wrote that care staff were "mostly sitting around texting on their phones instead of interacting with the residents." Day-to-day nursing care receives more consistent praise than facility conditions or administrative coordination.

The community holds a 3.4 out of 5 rating across 49 Google reviews, reflecting this mixed feedback. Families considering placement should weigh strong individual caregiver qualities against documented concerns about meal management, facility appearance, and service integration.

Types of Care at Paulding Center Nursing and Rehabilitation

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Gathering / Activity Spaces
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)
  • Transportation Services

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Paulding Center Nursing and Rehabilitation

3.4overall · 49 ratings combined

3.4★ on Google (49)

Jaydah Campbell

May 2026

via Google

I would like to take a moment to sincerely thank two truly wonderful girls working on the Braly Unit at Paulding Nursing and Rehab — Jenise and Nia. The care, kindness, patience, and compassion they have shown my mother has meant more to our family than words can fully express. It is not easy trusting others with someone you love so deeply, but these two have consistently gone above and beyond to make sure my mom feels cared for, comfortable, respected, and valued every single day. Their warm attitudes, gentle spirits, and dedication to their work do not go unnoticed. They treat their patients with genuine humanity, and that kind of care is rare and incredibly special. Jenise and Nia have both shown such professionalism while also bringing light and positivity into the Braly Unit. Whether it’s through a kind word, a smile, patience during difficult moments, or simply taking the extra time to make someone feel seen and heard, they have made a lasting impact on my mother’s experience and on our family as well. Knowing she is surrounded by people who truly care gives us peace of mind that cannot be replaced. I also want to extend my appreciation to all of the other staff members on the Braly Unit and throughout Paulding Nursing and Rehab. Healthcare work is demanding, physically exhausting, and often emotionally draining, yet so many of you continue to show up every day with compassion and dedication for your residents. It takes a very special type of person to do this work, and your efforts deserve recognition and gratitude. Thank you all for the hard work, long hours, patience, and care you give every day. Families may not always say it enough, but the love and support you provide truly matters. Jenise and Nia are shining examples of what compassionate caregiving should look like, and the Braly Unit is lucky to have them. From the bottom of my heart, thank you for everything you do for my mother and for all the residents in your care.

Brandy G

Apr 2026

via Google

It takes a special person to take care of others, It's not an easy job. My mom has been here for a couple of weeks now, and my dad and I have been taking turns checking in on her daily. I have to say, all the nurses we have met have all been very kind, especially the evening nurses (I normally go after work). They make sure her room is always clean and they treat her very well; she can be super sweet or hard to deal with, depending on the time of day, with her dementia. The food always looks appetizing, and there is usually a good movie playing in the common area. So far my mom seems to be doing very well at Paulding Center Nursing and Rehabilitation. I'll update if she moves from Rehab to Nursing.

John Magee

Jan 2026

via Google

My mom was there in December 2025. I first have to say that most of the day to day staff were very good and supportive. The food was awful. NO diabetic meals. Really? That alone I would hope would make such a place ineligible for payments from health insurance companies and Medicare. The integration of services was basically zero. The social worker at first seemed to be good at her job, but we observed directly that she seemed to not really do anything and certainly was not a help in any process. Maybe she has more work than any one person can handle. The phone system was broken and it would often hang up on you after exactly three rings no matter who you called there. Overall, the place is junk. I would never allow a friend or family member to be sent there. A friend of my mom visited a person there in about 2024 and she said it was amazing. She visited in December 2025 and told us it was completely different now (bad). All of that said, Margaret the Nurse Practitioner was GREAT! She was on top of her job at all times and made a big difference. It’s no longer owned or operated by Wellstar despite “Wellstar” still being on the building. My mom’s primary doc told us he got a complaint about the place from another one of his patients just two weeks ago.

Scott W

Dec 2025

via Google

This place is terrible. The facility looks like something out of a 1970's horror movie, smells like a gas station bathroom, and the care staff is mostly sitting around texting on their phones instead of interacting with the residents. Some management is great, others have an attitude and need to be fired. Food sometimes arrives very late while people sit around hungry. One day i was there and they were blasting 1980's dance music (for people in their 70's and 80's). Seriously??? DO NOT take your loved ones here. Trust me, you'll regret it.

Sharon Turner

Nov 2025

via Google

This place is horrible all of the other negative post that I've seen I agree with 100% my mom will be 97 on Dec 10 and her mind and memory are very good. She has problems hearing. She'd been very sick and Douglas Wellstar for 17 days and it was recommended that she would go to rehab for three weeks for physical therapy. We got her there on a Monday late afternoon. We had family coming in a few times a day,but on the fourth day my husband got there early that morning and thank God he did. 911 was called and the paramedics had to start a IV and transport her to Paulding Wellstar hospital and she was admitted to ICU! Now their billing us for almost $900.00 because she was in the hospital for 8 days and not using the room. This all happened in October 2025 and they were still called the facility Wellstar! I've only found one rehab- nursing home that is nice and it's in Carrollton, but no beds were available. I don't know if we'll ever trust another rehab-nursing home again. Two rooms with two ladies in each room sharing one toilet and it's only a toilet no sink or shower.

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Government Inspection History

5 inspection visits in the last three years, 26 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Dec 7, 2025Health ComplaintHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 9, 2026

  • Keep all essential equipment working safely.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jan 9, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jan 9, 2026

Jul 10, 2025Health Complaint5 citations
  • Provide timely, quality laboratory services/tests to meet the needs of residents.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 4, 2025

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 4, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 4, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 4, 2025

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 4, 2025

May 23, 2024Fire Safety StandardHealth Standard1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 1, 2024

Oct 20, 2022Fire Safety StandardHealth Standard7 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Dec 4, 2022

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

  • Provide activities to meet all resident's needs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Dec 4, 2022

Jun 13, 2019Fire Safety Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jul 28, 2019

  • Have properly installed electrical wiring and gas equipment.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 28, 2019

  • Have approved installation, maintenance and testing program for fire alarm systems.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2019

  • Install an approved automatic sprinkler system.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 28, 2019

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Paulding Center Nursing and Rehabilitation offer?

Paulding Center Nursing and Rehabilitation offers Skilled Nursing / Long Term Care.

Where is Paulding Center Nursing and Rehabilitation located?

Paulding Center Nursing and Rehabilitation is located at 600 West Memorial Drive in Dallas, Georgia.

What do families say about Paulding Center Nursing and Rehabilitation?

Reviews for Paulding Center are sharply divided: several families praise individual nurses and aides for compassionate, attentive care, while others describe serious lapses in food quality, cleanliness, and facility upkeep. A few reviewers also raise concerns about billing and communication breakdowns during a resident's hospital transfer.

How did Paulding Center Nursing and Rehabilitation do on recent health and safety inspections?

Paulding Center Nursing and Rehabilitation had 5 government inspection visits in the last three years, with 26 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Paulding Center Nursing and Rehabilitation?

Submit the Request Information form on this page to connect with Paulding Center Nursing and Rehabilitation and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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