Contara Smith
Dec 2022
I was dreading having to talk to someone about home care for a loved one but Amber made this experience so great. She goes above and beyond to make sure all needs are met.
4(4 ratings)· Pinehurst average: 4.2
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews for Black Pearl Home Care of North Carolina are mixed: two families praise the agency's director, Amber, for her responsiveness and hands-on management, while a third describes a serious incident of neglect and a disputed deposit during 24/7 hospice care.
AI-generated from reviews and community data.
Black Pearl Home Care of North Carolina is a home care agency serving Pinehurst, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 4 reviews.
Black Pearl Home Care of North Carolina is an agency providing at-home care services in Pinehurst.
Reviewers offered mixed feedback on the agency. Some praised the director's attentiveness and willingness to go above and beyond in addressing client needs and supporting caregivers. Others reported significant concerns about caregiver training and the quality of care provided, particularly in complex situations requiring specialized knowledge. Reviews mention differences in communication and consistency across the service experience.
The agency charges $7,500 for two-week placements and requires an upfront deposit.
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Help Me Choose4overall · 4 ratings combined
4★ on Google (4)
Contara Smith
Dec 2022
I was dreading having to talk to someone about home care for a loved one but Amber made this experience so great. She goes above and beyond to make sure all needs are met.
Kenneth York
Dec 2022
The agency director amber is very nice and has a kind heart. She's a hard worker and very business like. She goes above and beyond for her dsp's. I know for a fact that amber works constantly because she is constantly working and is always there for her Dsp's when they need her. She makes sure that the dsp have the necessary training they need to do their job correctly and professionally.
Vinnie Azzariti
Sep 2022
The worst experience of my life. We hired them for 24 hr around the clock care for my sister dying of Cancer. The fee was $7,500 for two weeks. They demanded a deposit of $7,500 which we gave them. Some of the caregivers were not trained @ all and had never taken care of a ill pt. The Hospice nurse called me @ work to report that when she went for her visit the condition my sister was in was appalling. She was soiled and hanging out of the bed with the caregiver sitting in a chair next to her. She moved her to Hospice House immediately. There was many other issues but now we can’t get the deposit back. We had to pay them for the two weeks they would not take it out of the deposit. The contract in small print said they could hold it for 90 days. It’s been over 90 days and still don’t have it back . My sister passed and we need it for my Brother in law’s care.I have reported them to the licensing board and to the Attorney General ‘s office. They are criminal and early stealing the sick and elderly’s money. Do not get involved with these people. Pam Azzariti
Black Pearl Home Care of North Carolina offers At-Home Care.
Black Pearl Home Care of North Carolina is located at 285 Olmsted Blvd Ste 4 in Pinehurst, North Carolina.
Black Pearl Home Care of North Carolina carries a 4.0 out of 5 rating from 4 Google reviews. Reviews for Black Pearl Home Care of North Carolina are mixed: two families praise the agency's director, Amber, for her responsiveness and hands-on management, while a third describes a serious incident of neglect and a disputed deposit during 24/7 hospice care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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Home care · no referral needed