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Black Pearl Home Care of North Carolina

285 Olmsted Blvd Ste 4

4(4 ratings)· Pinehurst average: 4.2

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Black Pearl Home Care of North Carolina, photo 1

Quick Facts

Service Scope
Offers 24-hour, around-the-clock in-home care
Billing Practice
Full payment deposit required upfront

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Reviews for Black Pearl Home Care of North Carolina are mixed: two families praise the agency's director, Amber, for her responsiveness and hands-on management, while a third describes a serious incident of neglect and a disputed deposit during 24/7 hospice care.

What reviewers praise

  • Director Amber praised as caring and responsive
  • Staff described as receiving job-specific training
  • Agency described as going above and beyond for families

What reviewers flag

  • One report of a caregiver leaving a dying patient unattended and soiled
  • One report of a $7,500 deposit withheld beyond the 90-day contract terms
  • One report that some caregivers had no prior patient-care experience

AI-generated from reviews and community data.

Black Pearl Home Care of North Carolina is a home care agency serving Pinehurst, North Carolina offering At-Home Care. Care is billed by the hour and no doctor's referral is needed. Families rate it 4.0 out of 5 across 4 reviews.

About Black Pearl Home Care of North Carolina

Black Pearl Home Care of North Carolina is an agency providing at-home care services in Pinehurst.

Reviewers offered mixed feedback on the agency. Some praised the director's attentiveness and willingness to go above and beyond in addressing client needs and supporting caregivers. Others reported significant concerns about caregiver training and the quality of care provided, particularly in complex situations requiring specialized knowledge. Reviews mention differences in communication and consistency across the service experience.

The agency charges $7,500 for two-week placements and requires an upfront deposit.

Types of Care at Black Pearl Home Care of North Carolina

At-Home Care

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Reviews of Black Pearl Home Care of North Carolina

4overall · 4 ratings combined

4★ on Google (4)

Contara Smith

Dec 2022

via Google ↗ · Report

I was dreading having to talk to someone about home care for a loved one but Amber made this experience so great. She goes above and beyond to make sure all needs are met.

Kenneth York

Dec 2022

via Google ↗ · Report

The agency director amber is very nice and has a kind heart. She's a hard worker and very business like. She goes above and beyond for her dsp's. I know for a fact that amber works constantly because she is constantly working and is always there for her Dsp's when they need her. She makes sure that the dsp have the necessary training they need to do their job correctly and professionally.

Vinnie Azzariti

Sep 2022

via Google ↗ · Report

The worst experience of my life. We hired them for 24 hr around the clock care for my sister dying of Cancer. The fee was $7,500 for two weeks. They demanded a deposit of $7,500 which we gave them. Some of the caregivers were not trained @ all and had never taken care of a ill pt. The Hospice nurse called me @ work to report that when she went for her visit the condition my sister was in was appalling. She was soiled and hanging out of the bed with the caregiver sitting in a chair next to her. She moved her to Hospice House immediately. There was many other issues but now we can’t get the deposit back. We had to pay them for the two weeks they would not take it out of the deposit. The contract in small print said they could hold it for 90 days. It’s been over 90 days and still don’t have it back . My sister passed and we need it for my Brother in law’s care.I have reported them to the licensing board and to the Attorney General ‘s office. They are criminal and early stealing the sick and elderly’s money. Do not get involved with these people. Pam Azzariti

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Frequently Asked Questions

What types of care does Black Pearl Home Care of North Carolina offer?

Black Pearl Home Care of North Carolina offers At-Home Care.

Where is Black Pearl Home Care of North Carolina located?

Black Pearl Home Care of North Carolina is located at 285 Olmsted Blvd Ste 4 in Pinehurst, North Carolina.

What do families say about Black Pearl Home Care of North Carolina?

Black Pearl Home Care of North Carolina carries a 4.0 out of 5 rating from 4 Google reviews. Reviews for Black Pearl Home Care of North Carolina are mixed: two families praise the agency's director, Amber, for her responsiveness and hands-on management, while a third describes a serious incident of neglect and a disputed deposit during 24/7 hospice care. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

How can families visit Black Pearl Home Care of North Carolina?

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