Birch Ridge Senior Living (Royal Care)

Brandon F.

Aug 2026

via Google ↗ · Report

Birch Ridge Assisted Living is truly an outstanding community, largely thanks to the leadership of Executive Director Lori Myrtle. Lori is compassionate, highly responsive, and deeply committed to the well-being and happiness of all residents. Her hands-on leadership and dedication to quality care make Birch Ridge feel like home. Thank you, Lori, for everything you do!

Terry Hale

Jun 2026

via Google ↗ · Report

While I can't say enough good things about Amber and her staff and the way they cared for my father (who was indeed a rather difficult patient due to his Dementia/Alzheimer), their billing department leaves much to be desired. After making what was an agreed upon final payment, I was very surprised to receive a collection notice for an alleged balance due ($2,600) and interest ($173.95) and legal ($650) fees from services rendered in March of 2025! What makes this even more disconcerting is that my father passed away on February 3, 2025. So why are they still billing him? Moreover, why were no billing statements issued over the past 16 months?<br>Several calls to the collection agency have yet to resolve the issue. They keep stating they're awaiting a response from the facility. How difficult is it to confirm the final payment was made as agreed upon? Are they trying to make more money off of my dad?<br>This situation in quickly tarnishing the positive feelings I held for Birch Ridge. Do better for the survivors. They've suffered enough.

Bert Horrocks

Jun 2025

via Google ↗ · Report

Amber Fortenberry, the Administrator of Birch Ridge is fantastic! She cares so much about my Dad's well being and has been very very helpful to my Dad and to me, his son. I can't say enough about how wonderful Amber Fortenberry is!

H W

Jun 2025

via Google ↗ · Report

A New Home For My Aunt<br><br>After calling and visiting nearly every assisted living facility in the area—with no luck—I felt completely deflated. Places were either too expensive, unequipped for dementia care, poorly maintained, or simply gave me bad vibes (always trust your intuition). Friends in the healthcare field warned me against certain facilities, and my hopes were fading. Several people mentioned Birch Ridge, but given my prior experiences, my expectations were low. Since I was heading home out of state, I figured I’d make a quick stop on my way.<br><br>I’m so glad I did.<br><br>The moment I walked in, the place was alive. Residents were chatting and laughing with each other and the staff. The space was clean, welcoming, and free from the unpleasant "Assisted Living Smell" I had encountered elsewhere.<br><br>A staff member approached, asking how she could help. I explained I was looking for a place for my aunt, and she quickly introduced me to Amber, the administrator. Amber greeted me warmly and offered a full tour, walking me through the property, showing me available rooms, and answering every question I could think to ask.<br><br>A hairstylist visits regularly, the meals are delicious (I was even invited to stay for dinner!), and residents enjoy live guitar, singing, Bible studies, and engaging social activities. My pup is welcome to visit; and I can stay overnight or take my aunt out whenever I want.<br><br>I said YES and started the paperwork immediately.<br><br>Three months have passed, and I could not be more relieved and grateful for my decision. I thought it would be a great time to write my review!

Terry Hale

Mar 2025

via Google ↗ · Report

I can't say enough good things about the ladies that took care of my dad. Although his stay here was rather short, the staff and Amber went over and above themselves to ensure that his final days were enjoyable and comfortable. I truly appreciate all that they did and the support they provided during a rather difficult time.