Beatriz Souza
Aug 2024
Good
Big Sky Care Center
2475 Winne Ave2.5(8 ratings)· Helena average: 4.2
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Quick Facts
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Google reviewers give Big Sky Care Center a low average rating, and the detailed feedback describes serious problems with cleanliness, staffing, and basic care during rehab stays. A couple of reviewers mention troubling experiences with medication management and food quality, though at least one reviewer simply called their experience "Good."
What reviewers praise
- Weekly bingo activity mentioned by a reviewer
- At least one reviewer rated the experience positively
What reviewers flag
- One detailed report of feces and urine left in shared bathrooms
- One reviewer said medications were regularly forgotten, leaving a patient in pain
- Multiple mentions of cold, soggy, or inedible meals
- One reviewer described nursing care as ranging from incompetent to criminal, with leadership turnover during their stay
AI-generated from reviews and community data.
Big Sky Care Center is a senior living community in Helena, Montana offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 2.5 out of 5 across 8 reviews.
About Big Sky Care Center
Big Sky Care Center is a skilled nursing and long-term care facility in Helena, Montana. It operates 24-hour staff with on-site registered nurses, medication management, emergency call systems, and wheelchair-accessible spaces.
Reviewers consistently reported serious concerns about cleanliness, sanitation, and the quality of nursing care. Multiple families described filthy conditions in shared bathrooms and inadequate attention to resident comfort and hygiene. Reviews were mixed regarding nursing staff, with some described as caring and competent while others were cited as inconsistent or problematic in their care practices.
Types of Care at Big Sky Care Center
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Big Sky Care Center
2.5overall · 8 ratings combined
2.5★ on Google (8)
Linda King
Oct 2018
When I had the misfortune of staying for six weeks between surgeries at end of 2014 and beginning of 2015, the *care* I received from one the RNs bordered on criminal. The remaining nursing staff were all over the range from complete incompetence to a few caring and competent individuals. The nursing care was so bad that during the *brief* 6 weeks I was there both the assistant director of nursing and the director of nursing were fired. And from the sounds of it, the Administrator at the time has been replaced by a trainee. The food was inedible for the most part and I ordered food delivered when I was absolutely starving for something to eat. The place is a dump but on the bright side, you can play bingo once a week.
Jennifer Quick
Jun 2016
This place doesn't even deserve one star. My grandmother needed somewhere to rehab and we were told this was the best option. I am in awe that they're allowed to run this facility the way that they do. When we arrived my grandmothers bed was what looked like a gym mat. The worst part is that everything is filthy! The bathrooms are shared and have feces and urine left on the toilet, my grandmothers trash wasn't emptied for 2 days and was overflowing onto the floor and they did nothing. They forgot her medication regularly and left her sitting there in pain. When she received her meals they were either cold or soggy. I'm sure you can imagine they also tasted terrible. Our elders do not deserve this kind of treatment. EVER. Someone needs to be keeping a closer eye on this facility and get some employees in here who actually care.
Frequently Asked Questions
What types of care does Big Sky Care Center offer?
Big Sky Care Center offers Skilled Nursing / Long Term Care.
Where is Big Sky Care Center located?
Big Sky Care Center is located at 2475 Winne Ave in Helena, Montana.
What do families say about Big Sky Care Center?
Big Sky Care Center carries a 2.5 out of 5 rating from 8 Google reviews. A couple of reviewers mention troubling experiences with medication management and food quality, though at least one reviewer simply called their experience "Good." Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How can families visit Big Sky Care Center?
Submit the Request Information form on this page, or contact Big Sky Care Center directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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