David
Apr 2026
A very clean place and the staff is very friendly.
1 / 5Quick Facts
- Year opened
- 1976
- Dining
- Kosher meals served for Jewish community residents
- Ownership
- Family-owned and operated since 1976
- Location
- Two blocks from Cedars-Sinai Hospital
- Transportation
- Personal limousine service included
What Families Think
Families of residents at The Pinnacles At Burton (Beverly Hills Carmel) generally describe a clean, well-maintained community with attentive staff who provide both social engagement and hands-on medical care, including recovery support after hospitalization. A couple of reviewers reported sharply negative front-desk interactions, though the majority of feedback is highly positive about care quality and food.
The Good
- Staff praised for attentive, respectful, and responsive care
- Clean and well-maintained facility noted by multiple reviewers
- Good, generous home-cooked meals with alternate entree choices
- Helped residents recover from illness or injury on-site
- Close proximity to Cedars-Sinai for medical needs
- Friendly resident community and varied daily activities
The Bad
- One report of a rude, confrontational front-desk staff interaction
- One vague complaint that the facility 'should be shut down'
AI-generated from reviews and community data.
About The Pinnacles At Burton
The Beverly Hills Carmel retirement communities, located on beautiful Burton Way at the entrance to Beverly Hills, invite you to come live the good life in a luxurious setting. Lovely, spacious apartments, delicious Kosher dining, fun-filled activities, and customized loving care await you at the Carmels. Family owned and operated for over 40 years, the Carmels have brought gracious retirement living to the Jewish community since 1976.
When you come to live at the Carmels, you’ll find community and friendship, along with a dedicated staff that is here to serve you 24 hours a day. Leave your worries behind, and know that our staff are taking care of you day and night. A full calendar of entertainment and rewarding activities await you.
Do you have a special activity that you enjoy? Please let us know! We are always willing to add new activities and clubs. Every day is filled with fun and friendship at the Carmels - and the peace of mind that comes from our signature care services.
Services and Amenities
Our included services and amenities:
• 3 delicious home-cooked meals served daily in our beautifully appointed dining rooms
• Daily Afternoon High Tea with fruit and pastries
• Personal limousine service
• Daily housekeeping service
• Linen service
• Daily Fitness classes including Yoga, Tai Chi, and Zumba
• Fun daily activities facilitated by
In-house Activities Coordinator
• 24-hour care staff and emergency services
• Complete maintenance service
• Free Wi-Fi and common-area computer
• Beautifully landscaped courtyard and outdoor patios
• Common areas including library, crafts & card rooms
• Lovely, comfortable living rooms and common areas including recreation room
• Covered parking
A La Carte Personal Care Services
• Medication Management
• Bathing, dressing and grooming services
• On-site salon and manicurist
• Escorting services
• Room Service
• And more
Types of Care
Assisted LivingHome Health and HospiceIndependent Living
Amenities
Room Amenities
- Wi-Fi / High-Speed Internet
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews
4.4overall · 16 ratings combined
4.4★ on Google (16)
leelee
Feb 2026
This place should be shut down
Nancy Nieto
Nov 2025
I live here. I thrive here.
Serena Holland
Jul 2024
Recently, I had to go into this facility, to see a friend , and I was talked to , with such rudeness , by Violet , the receptionist. She started calling me names , because she didn’t like my clothing , I guess , was obviously completely intimidated by me … as I keep my body in great shape . Then she threatened me .. trying to push me out of the building… This woman should not be employed in a place where innocent aging people live !
Judith Hollombe
Dec 2022
A COUPLE OF YEARS AGO I WENT TO BEVERLYS CARMEL NORTH. I LOVED IT. IF IT WAS NOT SO MUCH MONEY I WOULD BE THERE TODAY. EVERYBODY WAS SO NICE, POLITE AND THE NURSES WERE SO PROFESSIONAL AND HELPFUL THANK YOU FOR THE OPPORTUNITY TO HAVE SEEN IT.
Frequently Asked Questions
What types of care does The Pinnacles At Burton offer?
The Pinnacles At Burton offers Assisted Living and Independent Living.
Where is The Pinnacles At Burton located?
The Pinnacles At Burton is located at 8757 Burton Way in Los Angeles, California.
What do families say about The Pinnacles At Burton?
Families of residents at The Pinnacles At Burton (Beverly Hills Carmel) generally describe a clean, well-maintained community with attentive staff who provide both social engagement and hands-on medical care, including recovery support after hospitalization. A couple of reviewers reported sharply negative front-desk interactions, though the majority of feedback is highly positive about care quality and food.
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