Abby K
Jan 2026
I had to transfer my case out of this agency because their processing delays are utterly frustrating and ineffective. The nursing staff? Honestly, they’re a joke.
Berhan Home Healthcare Agency
7826 Eastern Ave NW Ste LL164.3(72 ratings)
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Quick Facts
- Medicare quality
- 2.0 of 5 stars
- Medicare certified
- Since 2003
- Facility Coordination
- Works directly with rehab facility discharge planning teams
Home Health Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Berhan Home Healthcare Agency is a home health and hospice provider in Washington, Maryland, with 73 Google reviews that average out to a mostly positive picture. Reviewers, including case managers at partner facilities, frequently praise specific staff members by name for responsiveness and follow-through, while a smaller number describe frustrating breakdowns in service consistency.
What reviewers praise
- Staff praised by name for responsiveness and professionalism
- Dependable, communicative physical therapist highlighted by a reviewer
- Smooth coordination with discharge planners and nursing home staff
- Strong overall rating from a large volume of reviews
What reviewers flag
- One report of repeated no-shows and turnover among occupational therapists
- One report of processing delays and unreliable nursing staff
AI-generated from reviews and community data.
Berhan Home Healthcare Agency is a home health agency serving Washington, Maryland offering Home Health. Families rate it 4.3 out of 5 across 72 reviews.
About Berhan Home Healthcare Agency
Berhan Home Healthcare Agency is a Medicare-certified home health agency serving clients in Washington, Maryland since 2003. The agency provides skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide visits.
Reviewers describe notably mixed experiences with the agency's therapists. While physical therapy and skilled nursing staff receive consistent praise for dependability, professionalism, and clear communication, occupational therapy visits were described by one reviewer as unreliable, with therapists missing follow-up appointments and poor communication. Processing and administrative delays were also cited as a source of frustration by at least one reviewer.
The agency holds a 2.0 of 5 star rating from the Centers for Medicare and Medicaid Services, while its Google rating is 4.3 of 5 across 72 reviews.
Types of Care at Berhan Home Healthcare Agency
Home Health
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Help Me ChooseReviews of Berhan Home Healthcare Agency
4.3overall · 72 ratings combined
4.3★ on Google (72)
Reno syphax
Feb 2025
PT Mr. Hamada was good. Dependable and a good communicator. I’d give him 5 stars. However, seems the OT’s just couldn’t get themselves together. One OT showed-up once, then disappeared. After asking for another, we got 2 visits from the new OT, then she too disappeared. Both were not dependable and bad communicators.
Butter Clemonts
Oct 2024
"Exceptional service! Mr. Harden went above and beyond to ensure all our needs were met. From the very first interaction, the representative showed genuine compassion, understanding, and professionalism. They patiently answered all our questions, provided clear information, and made the entire process feel seamless. It’s clear that Mr. Harden cares deeply about the well-being of their clients. Highly recommend for anyone looking for trustworthy and reliable home health care services. Five stars all the way!"
Coffee60
Oct 2024
I have wonderful experiences with Berhan Home Health agency. My patients encounter zero problems. Mr. Chris Hardin is the best! Extremely knowledgeable and professional and takes care of all the home health needs at the nursing home where I work.
yetunde majiyagbe
Oct 2024
BERHAN IS A BEAUTIFUL COMPANY AND USUALLY proactive with services in the residents address.. They do such a swift and smooth job with the discharge planner/social workers and nurses at our facility INSPIRE REHAB.. resident will always give us feed back saying they are good and provide all the care that they need.. CHRIS HARDIN is such an awesome worker and just makes it super easy for our facility.
Medicare Quality of Care
Berhan Home Healthcare Agency is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
2.0 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Home health aide
What patients say
- Would definitely recommend the agency24%US 79%
- Rated their overall care 9 or 10 out of 1051%US 85%
- Care was given in a professional way71%US 89%
- The team communicated well59%US 86%
- The team discussed medicines, pain and home safety80%US 82%
5 completed patient surveys, 2% response rate.
Hospital outcomes
- Discharged to the community44%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
- Preventable hospital visits during care (lower is better)11%US 11%Same as
How patients did
- Care started within 2 days of referral90%US 94%
- Patients got better at walking or moving around71%US 83%
- Patients got better at getting in and out of bed78%US 83%
- Patients got better at bathing75%US 86%
- Patients' breathing improved91%US 85%
- Patients got better at taking medications correctly75%US 81%
- Patients who had a fall with major injury (lower is better)0%US 1%
- Patients with new or worsened pressure ulcers (lower is better)4%US 0%
- Discharge function score met or exceeded expectations54%US 61%
Service area
Berhan Home Healthcare Agency reports serving 20 ZIP codes, including Washington. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 097053. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Berhan Home Healthcare Agency offer?
Berhan Home Healthcare Agency offers Home Health.
Where is Berhan Home Healthcare Agency located?
Berhan Home Healthcare Agency is located at 7826 Eastern Ave NW Ste LL16 in Washington, Maryland.
What do families say about Berhan Home Healthcare Agency?
Berhan Home Healthcare Agency carries a 4.3 out of 5 rating from 72 Google reviews. Reviewers, including case managers at partner facilities, frequently praise specific staff members by name for responsiveness and follow-through, while a smaller number describe frustrating breakdowns in service consistency. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Does Medicare cover care from Berhan Home Healthcare Agency?
Yes. Berhan Home Healthcare Agency is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.0 out of 5 stars.
Do I need a referral to use Berhan Home Healthcare Agency?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Berhan Home Healthcare Agency?
Submit the Request Information form on this page, or contact Berhan Home Healthcare Agency directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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