Bruce Martinelli
Jul 2025
Very nice facility Employees seem upbeat Overall place looks fairly clean and well run
Belmont Village Senior Living Buffalo Grove
500 McHenry Rd4.4(50 ratings)· Buffalo Grove average: 4.3
Part of Belmont Village Senior Living · 34 communities · 4.5★ average
1 / 6Quick Facts
- Licensed capacity
- 116 residents
- Billing policy
- Charged monthly, not prorated for partial stays
- Religious services
- Sabbath services offered every other Friday
California CDSS
What Families Think
Families overwhelmingly describe Belmont Village Buffalo Grove as a warm, clean community where staff know residents by name and go out of their way for both residents and their families, especially in memory care transitions. A smaller but recurring set of reviewers raise concerns about staffing levels, slow response to call buttons, and difficulty reaching management, particularly for out-of-state relatives. Overall satisfaction is high (4.4 out of 5 across 50 Google reviews), but the negative reviews point to real gaps in staffing and communication.
The Good
- Staff described as warm, attentive, and know residents by name
- Facility consistently described as clean and well maintained
- Positive feedback on dining quality and variety of meals
- Robust activities program including bingo, art, and socials
- Memory care staff praised for careful, personalized transitions
- Strong sense of community among residents and families
The Bad
- Several reports of high caregiver turnover and understaffing
- One detailed report of 10-35 minute waits after call button use
- One report of difficulty getting billing/refund issues resolved after a death
- One report of poor communication with out-of-state family members
AI-generated from reviews and community data.
Belmont Village Senior Living Buffalo Grove is a senior living community in Buffalo Grove, Illinois offering Assisted Living and Memory Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 50 reviews.
About Belmont Village Senior Living Buffalo Grove
Belmont Village Senior Living Buffalo Grove is an assisted living community in Buffalo Grove, Illinois. The facility also offers memory care services and maintains a 4.4 out of 5 rating based on 50 family reviews.
Families consistently emphasize the warmth of the residential community and the quality of staff engagement. Residents are described as notably kind and welcoming to newcomers, creating what one family called "a community" rather than just a facility. Staff members, including nurses, aides, and administrators, are repeatedly praised for being compassionate, responsive, and attentive to residents' physical and emotional needs. Multiple families noted strong communication during transitions and responsiveness to concerns. Daily activities, dining options, and on-site services like salon care are highlighted as well-maintained and varied.
A smaller number of reviews point to communication gaps, particularly for families managing care from out of state, and concerns about staffing adequacy in memory care. These experiences appear less common than the overwhelmingly positive feedback but represent real friction points for some families.
Types of Care at Belmont Village Senior Living Buffalo Grove
Assisted LivingMemory Care
Amenities
Room Amenities
- Cable or Satellite TV
- Emergency Call System
- Private Rooms
- Wheelchair Accessible
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Restaurant style Dining Room
Community Amenities
- 24-Hour Staff
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Nurse (RN)
- Salon / Barber
Activities
- Birthday / Holiday Parties
- Religious Services
- Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)
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Help Me ChooseReviews of Belmont Village Senior Living Buffalo Grove
4.4overall · 50 ratings combined
4.4★ on Google (50)
John riley
Jun 2025
Great people working hard to take care of my wife
Simcha Lefton
Jun 2025
I found Belmont Village of Buffalo Grove to be a very welcoming place. The residents are unusually nice and caring toward each other. The atmosphere really resembles a community—it is a community. When someone new walks in, the residents notice, ask about them, introduce themselves, and genuinely welcome the person.<br>While walking on one of the floors, I noticed a bulletin board with a sheet of paper listing everyone’s name and birthday. A resident on that floor created it herself. The residents socialize in a way that reminded me of a fun sleep-away camp. One resident introduced me to her best friends and told me about another resident—much older—who plays a mother figure to some.<br>I enjoy visiting this facility and meeting people of diverse cultures who are friends with one another. Some residents are from China, some from India, some from Poland, and many other countries. People of different faiths talk together and are even best friends.<br>I learned that the facility offers Sabbath services every other Friday for those who want to attend. They also have many activities to keep residents engaged. One resident shared how much she enjoys the art activity. The facility even arranges outings to restaurants and other places.<br>One of the most meaningful things I witnessed was a multi-cultural memorial service they held for residents who had passed away.<br>The facility itself is beautiful. To me, it felt like walking into a hotel. As I entered, I saw a gorgeous black piano—an electric piano that sometimes plays music on its own, and sometimes someone will sit down and play. Residents say they enjoy the music.<br>So far, I have never heard anything negative said about this facility. One resident told me that what she loves most is the “family feeling.” She said that some places can have cliques—but not here.<br>I’ve also met a few staff members, and the friendly relationships between staff and residents stood out to me. Again, it reminded me of the friendship and closeness you might feel at a really good summer camp.<br>Overall, this facility is a very special place with very special people. That’s why I marked it 5 stars. If I could rate it higher, I would. I can honestly see how the years spent living in this facility could become some of the happiest years of a person’s life.
Donna Hendricks
Apr 2025
Visiting Mother. She seems happy!!
Steven Hershenson
Apr 2025
Always very nice.
Frequently Asked Questions
What types of care does Belmont Village Senior Living Buffalo Grove offer?
Belmont Village Senior Living Buffalo Grove offers Assisted Living and Memory Care.
Where is Belmont Village Senior Living Buffalo Grove located?
Belmont Village Senior Living Buffalo Grove is located at 500 McHenry Rd in Buffalo Grove, Illinois.
What do families say about Belmont Village Senior Living Buffalo Grove?
Families overwhelmingly describe Belmont Village Buffalo Grove as a warm, clean community where staff know residents by name and go out of their way for both residents and their families, especially in memory care transitions. A smaller but recurring set of reviewers raise concerns about staffing levels, slow response to call buttons, and difficulty reaching management, particularly for out-of-state relatives. Overall satisfaction is high (4.4 out of 5 across 50 Google reviews), but the negative reviews point to real gaps in staffing and communication.
How can families visit Belmont Village Senior Living Buffalo Grove?
Submit the Request Information form on this page to connect with Belmont Village Senior Living Buffalo Grove and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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