1 / 6Bellaview draws overwhelmingly positive feedback for its warm, home-like atmosphere, attentive caregivers, and dedicated memory care support, with many families praising the staff's compassion during difficult transitions. However, a handful of reviewers describe serious communication breakdowns between administration, nursing, and families, along with notable turnover in leadership positions, and one detailed account describes a preventable medical crisis and traumatic end-of-life experience.
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Bellaview Assisted Living is a senior living community in Lehi, Utah offering Assisted Living and Memory Care. Amenities include Guest Meals, Gathering / Activity Spaces and Social Activities. Families rate it 4.4 out of 5 across 32 reviews.
Bellaview is an assisted living and memory care community located in Lehi, Utah. The community provides specialized personal care services supported by trained and certified staff members who emphasize compassion and attentiveness to residents' needs.
Residents participate in a wide range of social, educational, and recreational activities including church events, humanitarian service projects, outings to theaters and restaurants, and visits to scenic venues. The community actively supports local businesses and sports teams, encouraging residents to continue the activities they have always enjoyed.
The facility features several notable amenities designed to enhance residents' quality of life. A serene courtyard waterfall serves as a visual focal point throughout the community. Bellaview residents also have the opportunity to interact with Bella, a trained therapy dog. The Bellaview Bistro provides dining options and snacks for residents.
Safety and care coordination are supported by the Philips safety system, which utilizes cloud-based technology to help staff monitor residents and provide enhanced overall care. This system is designed to offer peace of mind for families while supporting the wellbeing of loved ones.
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Help Me Choose4.4overall · 32 ratings combined
4.4★ on Google (32)
Shauna Corry
Aug 2026
Bellaview Assisted Living and Memory Care is such an amazing place. The staff truly care and love the residents! Not only do they care for them, but they also love spending time talking and laughing with them. Admin is also seen interacting and participating in activities with the residents. Such a great choice for your loved one.
Macall Weight
Aug 2026
Shauna and the team are sincere, loving, and intelligent. Bellaview provides great care and is a beautiful building.
Julienne Mason
Jul 2026
My mom lived at Bellaview in Lehi for nearly 26 months. Writing this review is incredibly difficult because while there were many things we truly loved, there were also serious issues that left me deeply frustrated and hurt. I believe families deserve to know both.<br>First, I want to recognize the CNAs. We became very close to several of them and truly consider them family. They were kind, compassionate, dedicated, funny, supportive, patient, and smart. Being a CNA is one of the hardest jobs there is. They work long hours, aren't paid nearly enough, and often endure verbal abuse from residents, yet continue to show kindness every day. There's a saying that a facility is only as good as its CNAs, and I completely agree. They are the heart of Bellaview.<br>The facility is beautiful, welcoming, and well maintained. From the moment you walk in, there's a calm atmosphere. The central gathering area is wonderful for visiting and enjoying musical performances, which my mom loved.<br>The food was hit or miss. My mom and many of her friends felt the same way. I know it's impossible to please everyone's tastes, so I don't view that as a major criticism.<br>Bellaview also offered a wide variety of activities. The activity director was exceptional. She organized wonderful events and transformed the building for every season and holiday with beautiful decorations. Residents, families, and staff were all shocked when she was let go.<br>One concern was the amount of turnover. We expected some turnover among CNAs because that's common in healthcare. What surprised us was the turnover in leadership and key positions, including the care coordinator, cook, nurse, marketing director, activity director, and administrator.<br>The biggest weakness I experienced at Bellaview was communication. It wasn't an isolated issue. Throughout my mom's stay, there were repeated breakdowns between the care coordinator, nurse, administrator, and frontline staff. My brother and I visited daily, so we could usually catch problems and advocate for my mom. It made me wonder how residents without family nearby were getting the care they needed.<br>It pains me to say this, but I was deeply hurt by my mom's end-of-life care.<br>I stayed with her 24 hours a day during her final days and learned firsthand how important it is to have an advocate.<br>One night, despite repeated efforts, we were unable to get my mom the morphine prescribed through hospice. Before that night, I made sure the hospice nurse, Bellaview staff, and administrator had everything entered into the electronic medication system because communication had already been an ongoing issue. Yet when my mom desperately needed comfort medication, it wasn't available for the staff to administer.<br>The CNAs were not at fault. They simply could not legally administer medication that wasn't properly documented.<br>I repeatedly texted, emailed, and called the administrator and nurse that night, but I couldn't reach either of them. I even spent hours trying to find contact information for the owners but couldn't reach anyone.<br>Watching my mom suffer while being unable to get help was one of the most heartbreaking experiences of my life. I stayed awake all night feeling helpless. When the next shift of CNAs arrived, I gave them an earful, but I also made it clear my frustration wasn't with them. They were doing everything they legally could. My frustration was with a system where no responsible decision-maker could be reached during an emergency, causing unnecessary suffering.<br>No family should ever have to experience that.<br>I genuinely hope Bellaview addresses its communication problems because I believe they are fixable. Despite the challenges we experienced, there are many positives, including its beautiful environment, exceptional CNAs, and strong sense of community.<br>I don't write reviews lightly, and I don't enjoy writing negative ones. But families deserve an honest picture of both the strengths and weaknesses of a place where they may entrust the care of someone they love.
Payson Bori
May 2026
Staff is very nice. Would definitely recommend to anyone who is thinking about coming here.
Rachel Schmidt
May 2026
My mother-in-law moved into memory care last January with advanced Alzheimer’s. Her husband had been caring for her full time in another state and needed additional support. Finding Bellaview was truly a blessing. Not only did it provide him with the help he needed, but within just a week, she began to thrive.<br>The staff have been exceptional, consistently attentive, compassionate, and dedicated to ensuring her comfort and well-being. She even formed meaningful connections with other residents who are walking a similar path.<br>A few weeks ago, she sadly fell and broke her hip. Through it all, the Bellaview team has continued to go above and beyond. They kept her comfortable after surgery and surrounding her with the same kindness and attentive care we’ve come to deeply appreciate. If you are considering sending your loved one to Memory Care you have chosen the right place.
Bellaview Assisted Living offers Assisted Living and Memory Care.
Bellaview Assisted Living is located at 1049 W 3200 N in Lehi, Utah.
Bellaview draws overwhelmingly positive feedback for its warm, home-like atmosphere, attentive caregivers, and dedicated memory care support, with many families praising the staff's compassion during difficult transitions. However, a handful of reviewers describe serious communication breakdowns between administration, nursing, and families, along with notable turnover in leadership positions, and one detailed account describes a preventable medical crisis and traumatic end-of-life experience.
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