Bruce Hall
Jul 2026
The staff at this facility is friendly and helpful.
Bel Air at Teravista
4105 Teravista Club Drive3.8(179 ratings)· Round Rock average: 4.2
Part of Cantex Continuing Care Network · 39 communities · 4.3★ average
1 / 5Quick Facts
- Total units
- 112
- Medicare rating
- 4 of 5
- Ownership
- For profit, Corporation
- Certified beds
- 112
- Inspections
- View history (36 citations)
- Facility network
- Part of Cantex Continuing Care Network
- Rehab feature
- On-site agility course with terrain park
- Discharge planning
- ADL suite for home discharge practice
CMS Care Compare
What Families Think
Families describe a mixed experience at Bel Air at Teravista: several praise the rehabilitation therapists, the food, and specific compassionate caregivers, while others report slow response times, inconsistent nursing care, and communication gaps around medical concerns. Google reviews (3.8 average) reflect this split between high praise and serious complaints.
The Good
- Rehab therapists described as excellent
- Food quality praised by multiple families
- Specific caregivers singled out for compassion
- Social programs like Red Hat Society, bingo, pet therapy
- ADL suite supports discharge planning and independence
The Bad
- Multiple reports of slow call-button response times
- Several reviewers cite understaffing and inconsistent nursing care
- One report of delayed UTI testing and poor communication
- One reviewer noted conflict among staff over duties
AI-generated from reviews and community data.
Bel Air at Teravista is a senior living community in Round Rock, Texas offering Skilled Nursing / Long Term Care. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 3.8 out of 5 across 179 reviews.
About Bel Air at Teravista
Bel Air at Teravista is a skilled nursing facility in Round Rock, Texas, offering 112 beds with around-the-clock clinical support and a comprehensive rehabilitation program. The community emphasizes a patient-centered philosophy focused on personalized care plans that promote recovery while supporting dignity and well-being.
The facility provides specialized services including an Activities of Daily Living (ADL) suite designed to restore functional independence and assist with home discharge planning, as well as an agility course featuring a terrain park for obstacle navigation practice. These programs support residents' physical rehabilitation and recovery goals.
Social engagement is central to the community's approach, with residents participating in programs such as the Red Hat Society, Men's Club, bingo, and pet therapy. These activities aim to keep residents active and engaged during their stay.
Types of Care at Bel Air at Teravista
Skilled Nursing / Long Term Care
Amenities
Room Amenities
- Emergency Call System
- Wheelchair Accessible
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Bel Air at Teravista
3.8overall · 179 ratings combined
3.8★ on Google (179)
Kirinzero
Jul 2026
Did not help mother with getting to bathroom when she is a fall risk. Did not respond to crys of help immediately. Rude staff not helpful in assisting mother to gather things after rehab. Low quality food.
Mackenzie Schultz
Jun 2026
I wish I could give a better review, but unfortunately our experience was disappointing due to a lack of attentive care from the care team. When families place a loved one in a facility, they are putting a tremendous amount of trust in the staff to provide timely and appropriate care. In our case, that trust was repeatedly challenged. One of the most concerning issues involved a suspected urinary tract infection (UTI). Our family requested that a UTI test be performed, yet the concern went unaddressed for more than five days…. During that time, there was no communication or sense of urgency from the staff. Had our family member been discharged as scheduled, she would have left the facility with the infection still unaddressed, potentially leading to much more serious health complications… The delays in care, lack of follow-through, and poor responsiveness created unnecessary stress and anxiety for our entire family. Like always, there were some staff members who were kind and helpful, but when assessing the overall level of attentiveness and care, it was not what we expected or what our loved one deserved. I hope this feedback is taken seriously so that future residents and families receive the level of care, communication, and attention they should be able to rely on.
Irene Kile
May 2026
We were very disappointed with the lack of care my mom received the 3 days she was there. Staffing issues and fighting among workers as to whose responsibility was what made for an even disappointing stay. The response time to get help was disappointing as well. We are so glad we got my mom out and into a facility that truly cares about their residence. From the nurses, to the CNA’s, to the med aides everyone has been so welcoming and it makes me feel good to know when I leave at night she is safe and taken care of.
Jennifer Houston
May 2026
Only gave 1 star so I could leave a review. This place is HORRIBLE!!! My girlfriend is here and no one has been in to see her in 18 hours. She has not had a shower in 2 weeks she has repeatedly asked for one and was brushed off... she is diabetic and they bring her a lunch tray with someone else's name on it and they tried to serve her Fries, Hushpuppies and thats all. Yep thats a great meal for a diabetic!!! Disgraceful. Calling state!
Government Inspection History
14 inspection visits in the last three years, 36 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Apr 1, 2026Health Complaint1 citation
Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 20, 2026
Jan 12, 2026Health Complaint2 citations
Ensure that residents are free from significant medication errors.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Feb 6, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 6, 2026
Nov 21, 2025Health Complaint1 citation
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Dec 5, 2025
Jul 9, 2025Health Complaint1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 9, 2025
May 19, 2025Health Complaint1 citation
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jun 19, 2025
Apr 10, 2025Fire Safety StandardHealth Standard9 citations
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 17, 2025
Provide properly protected cooking facilities.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 17, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 10, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 17, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 10, 2025
Jan 14, 2025Health Complaint2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Dec 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 17, 2025
Aug 24, 2024Health Complaint1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Aug 23, 2024
May 6, 2024Health Complaint1 citation
Reasonably accommodate the needs and preferences of each resident.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 29, 2024
Mar 14, 2024Fire Safety StandardHealth ComplaintHealth Standard7 citations
Establish staff and initial training requirements.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2024
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2024
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Nov 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 31, 2024
Install an approved automatic sprinkler system.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Nov 17, 2024
Feb 15, 2024Infection ControlNo citations
Aug 21, 2023Health ComplaintInfection Control1 citation
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 22, 2023
Jul 6, 2023Infection ControlNo citations
Feb 14, 2023Fire Safety StandardHealth Standard9 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Properly select, install, inspect, or maintain portable fire extinguishes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 1, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 1, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Bel Air at Teravista offer?
Bel Air at Teravista offers Skilled Nursing / Long Term Care.
Where is Bel Air at Teravista located?
Bel Air at Teravista is located at 4105 Teravista Club Drive in Round Rock, Texas.
What do families say about Bel Air at Teravista?
Families describe a mixed experience at Bel Air at Teravista: several praise the rehabilitation therapists, the food, and specific compassionate caregivers, while others report slow response times, inconsistent nursing care, and communication gaps around medical concerns. Google reviews (3.8 average) reflect this split between high praise and serious complaints.
How did Bel Air at Teravista do on recent health and safety inspections?
Bel Air at Teravista had 14 government inspection visits in the last three years, with 36 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Bel Air at Teravista?
Submit the Request Information form on this page to connect with Bel Air at Teravista and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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