Kim McKellar
Jun 2026
DO NOT PLACE YOUR LOVED ONE HERE. UNCONTROLLED SCABIES OUBREAK. AMONG OTHER DEADLY NEGLECT.
Bayshire Rancho Mirage
72201 Country Club Dr3.9(274 ratings)· Rancho Mirage average: 4.3
Part of Bayshire Senior Communities · 18 communities · 4.2★ average
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1 / 6Quick Facts
- Medicare rating
- 4 of 5
- Ownership
- For profit, Individual
- Certified beds
- 45
- Inspections
- View history (48 citations)
- Licensed operator
- Mirage Care LLC
- Hospital adjacency
- Located directly across from Eisenhower Hospital
- Short-term stays
- Respite care available for short-term placements
CMS Care Compare
What Families Think
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviewers largely praise the skilled nursing rehab program at Bayshire Rancho Mirage, describing attentive PT/OT staff, clean common areas, and warm, personal care during short-term stays. At the same time, a notable number of reviews describe serious care lapses—missed medications, wound-care neglect, understaffing, and one report of a resident's death after an unnoticed health decline—creating a sharp contrast between the community's high Google rating and its much lower Yelp score.
What reviewers praise
- Rehab patients and families praise PT/OT staff
- Multiple reviewers call the facility clean and well-kept
- Staff frequently described as kind, attentive, compassionate
- Memory care staff singled out for warmth by families
- Good food and dining experience noted repeatedly
- One campus for independent living through skilled nursing
What reviewers flag
- Several reports of missed or delayed medications
- Multiple reviewers cite understaffing affecting wound care and bathing
- One report of a scabies outbreak and unnoticed health decline leading to death
- One report of lost belongings never reimbursed after a respite stay
- One report of a billing/lien dispute causing a lost reservation
AI-generated from reviews and community data.
Bayshire Rancho Mirage is a senior living community in Rancho Mirage, California offering Assisted Living, Memory Care and Independent Living. Amenities include Professional Chef, Outdoor Patio and Fitness Center. Families rate it 4.1 out of 5 across 219 reviews.
About Bayshire Rancho Mirage
Exceptional Senior Living
Located just south of world-famous Palm Springs, Bayshire Rancho Mirage combines exceptional care with luxurious, resort-style living. With independent and assisted living, memory care, and skilled nursing on one campus, we are proud to meet our residents’ needs while empowering them to embark on a new stage of life.
WE ARE A Continuing Care Retirement Community
At our continuing care retirement community, or CCRC, you’ll have the care you need when you need it with independent and assisted living, Alzheimer’s and dementia care and skilled nursing all in one location. This allows for easy transition among care levels and comfort knowing you do not have to move which gives peace of mind to both residents and families.
SENIOR LIVING OPTIONS
Independent Living
Independent Living offers seniors the enjoyment and excitement of community style living. Let us take care of daily responsibilities such as cooking, cleaning, and laundry. This provides our seniors more time to enjoy social events and gives them time to pursue new interests. Our continuum of care allows residents to stay in their apartment, if their care needs change. For every new resident, we complete a thorough health assessment, which provides the starting point for an individualized care plan.
Assisted Living
Assisted Living communities offer fun and freedom while making sure you have access to assistance with medication, dressing or bathing. Live in a private residence, and enjoy restaurant-style meals every day. All our communities provide social calendars packed with activities and events designed with you in mind.
Moving to Assisted Living does not mean losing independence. In fact, it can actually give you even more choices. With access to transportation services, you’ll have a ride to the doctor’s office, church or the mall. We cater to your specific needs, so you can focus on the things you really enjoy.
Memory Care
Our memory care program is rooted in a person-centered approach that preserves identity and sense of self for seniors with a cognitive impairment such as Alzheimer’s or dementia. Our secure communities provide a daily path of engagement that allows residents to flourish, even with advanced expressions of dementia.
We believe no matter where an individual is in life’s journey, each has the right to live in a dignified manner and to enjoy meaningful experiences every day. Highly trained associates deliver on this promise as they provide dementia care services and enable residents to experience daily moments of success.
Skilled Nursing
Our skilled nursing team provides round-the-clock, licensed nursing care, and our on-site rehabilitation professionals offer physical, occupational and speech therapy to help patients recover as quickly as possible.
You’ll also have access to convenient amenities and services during your stay. Many of our communities offer barbershop and beauty salon services, flexible visiting hours and special therapeutic diets.
Feel like you’re in the comfort of your own home. Bayshire Rancho Mirage Skilled Nursing solutions are just the thing to get you back on your feet and back to the life you love.
Services & Amenities
• 24-hour Emergency Call Pendant
• Awake Staff on-site 24 hours a day, 7 days a week
• Personalized care plans for all residents
• Sagely App integration keeps loved ones connected to family & friends
• Hassle-free living: housekeeping, laundry & linen services, and property maintenance provided
• Daily assistance with activities of daily living such as personal grooming, medication management, mobility & more
• Apartments ranging in size from studio to two-bedroom
• Nursing oversight for critical health care needs 24 hours a day
• 3 Nutritious chef prepared meals a day, planned by a Registered Dietician
• Mobile physician, podiatry & dental services available (based on insurance provider)
• Transportation for off-site appointments & group outings
• A pet friendly community
• Heated outdoor pool & jacuzzi
• On-site library, fitness room & beauty salon/barber shop
• 5 acres of landscaped grounds, with gardens & walking paths
• Located conveniently across the street from Eisenhower Hospital
• Easy access from highway 111, I-10 Freeway & Country Club Dr.
• Enriching activities, programs and special events promote residents’ physical fitness, mental health, social interaction, and creativity
• Snacks and beverages available 24 hours a day
• Base rent includes use of all community areas & amenities
Types of Care at Bayshire Rancho Mirage
Assisted LivingIndependent LivingMemory CareSkilled Nursing / Long Term Care
Amenities
Room Amenities
- Multiple Floor Plans
- Private Rooms
Meals & Dining
- Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
- Professional Chef
Community Amenities
- 24-Hour Staff
- Fitness Center
- Gathering / Activity Spaces
- Housekeeping
- Laundry Service
- Medication Management
- On-Site Medical Staff
- Outdoor Patio
- Pet Friendly
- Salon / Barber
- Security
- Transportation Services
- Walking Paths
Activities
- Social Activities
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Help Me ChooseReviews of Bayshire Rancho Mirage
3.9overall · 274 ratings combined
4.1★ on Google (219) · 2.9★ on Yelp (55) · Yelp page ↗
Irene
May 2026
Very clean facility. Conscientious employees. Peaceful environment. I was visiting a friend in the rehab section and she is very happy there.
Me Yu
May 2026
This place should be closed for elder abuse. I’ve about had enough of the incompetence and criminal activity that takes place at Bayshire Rancho Mirage. The staff and residents steal and lie when confronted. The so-called “med techs” (teenagers with no credentials) steal medicines and lie when asked why they haven’t received medications. My father has gone on for over a week without receiving his medications and had to threaten legal action to receive them. Issues with other daily needs are constantly ignored. My father regularly goes without meals because servers refuse to serve him. The so-called “caregivers” (if you can even call them that) move his items around his room so he can’t find his things (he is almost completely blind). The laundry gives his clothes to other residents. Call this place what you want, but it is not a skilled nursing facility: they are incapable of meeting Maslow’s basic hierarchy of needs for many of their residents, let alone providing medical care. This place has turned an otherwise very nice and calm man into a very angry human being. The management is grossly under-qualified to be running a facility such as this - Jimmy Stewart does not possess the credentials or compassion required to perform his job, and cares not at all about the well-being of the residents who live under his care. Scott Kirby, if you’re reading this: purge your staff and hire qualified people who care, or get out of this business altogether. You should be ashamed of what’s going on in the facility of which you claim to be proud.
Leion Yeckley
May 2026
My family and I’s time here was amazing. The staff treated us as though we were family. Highly recommended if you have a loved one who requires physical rehab.
Betty Kerr - eXp Realty of Southern California
Apr 2026
What an amazing place for family to be for their forever home they have so much activities lots of Staff very helpful very kind I just love this place
Government Inspection History
10 inspection visits in the last three years, 48 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Nov 25, 2025Health Complaint1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 15, 2025
Apr 24, 2025Fire Safety StandardHealth Standard11 citations
Have generator or other power source capable of supplying service within 10 seconds.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected May 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected May 18, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Have properly installed electrical wiring and gas equipment.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 27, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected May 18, 2025
Have approved installation, maintenance and testing program for fire alarm systems.
Severity C of L: potential for minimal harm, widespreadCorrected May 27, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity C of L: potential for minimal harm, widespreadCorrected May 27, 2025
Apr 17, 2024Health Complaint1 citation
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Apr 25, 2024
Jan 11, 2024Fire Safety StandardHealth Standard12 citations
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Ensure medication error rates are not 5 percent or greater.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Keep all essential equipment working safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Have proper medical gas storage and administration areas.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 6, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 16, 2024
Nov 8, 2023Health Complaint1 citation
Respond appropriately to all alleged violations.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 8, 2023
Aug 9, 2023Health Complaint1 citation
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 9, 2023
Aug 3, 2023Health Complaint3 citations
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 7, 2023
Jul 20, 2023Health Complaint3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 18, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 18, 2023
Jul 17, 2023Health Complaint2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 15, 2023
Dec 9, 2022Fire Safety StandardHealth Standard13 citations
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jan 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2023
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 22, 2023
Have simulated fire drills held at unexpected times.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023
Have generator or other power source capable of supplying service within 10 seconds.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jan 23, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2023
Provide and implement an infection prevention and control program.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 22, 2023
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jan 23, 2023
Develop and maintain an Emergency Preparedness Program (EP).
Severity C of L: potential for minimal harm, widespreadCorrected Jan 23, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Frequently Asked Questions
What types of care does Bayshire Rancho Mirage offer?
Bayshire Rancho Mirage offers Assisted Living, Independent Living, Memory Care and Skilled Nursing / Long Term Care.
Is Bayshire Rancho Mirage pet friendly?
Yes. Bayshire Rancho Mirage lists pet-friendly accommodations among its amenities. Ask about any size or breed policies when you visit.
Where is Bayshire Rancho Mirage located?
Bayshire Rancho Mirage is located at 72201 Country Club Dr in Rancho Mirage, California.
What do families say about Bayshire Rancho Mirage?
Bayshire Rancho Mirage carries a 4.1 out of 5 rating from 219 Google reviews. Reviewers largely praise the skilled nursing rehab program at Bayshire Rancho Mirage, describing attentive PT/OT staff, clean common areas, and warm, personal care during short-term stays. At the same time, a notable number of reviews describe serious care lapses—missed medications, wound-care neglect, understaffing, and one report of a resident's death after an unnoticed health decline—creating a sharp contrast between the community's high Google rating and its much lower Yelp score. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
How did Bayshire Rancho Mirage do on recent health and safety inspections?
Bayshire Rancho Mirage had 10 government inspection visits in the last three years, with 48 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
How can families visit Bayshire Rancho Mirage?
Submit the Request Information form on this page, or contact Bayshire Rancho Mirage directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Bayshire Rancho Mirage? Claim this listing to update photos, pricing, and details. It's free.
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Prefer to stay home?
Home care agencies serving Rancho Mirage bring help to the house: daily living, companionship, and respite for family caregivers.
