MyLivingChoice

BAYADA Home Health

900 W Cooksey Dr G

3(4 ratings)· Thomasville average: 3.9

BAYADA Home Health, photo 11 / 5

Quick Facts

Medicare quality
4.0 of 5 stars

Home Health Compare

Medicare certified
Since 1986
Care coordination
Dedicated nurse manager oversees each care plan
Support availability
24/7 on-call support included with care
Payment coverage
Medicare/Medicaid patients pay nothing out-of-pocket
Referral requirement
Requires physician referral and homebound status

What Families Think

BAYADA Home Health in Thomasville provides skilled nursing, therapy, and personal care services to patients recovering at home, coordinated by a dedicated nurse manager with 24/7 on-call support. The only two available reviews are critical, citing communication problems and staffing concerns, so the overall reputation picture here is thin and mixed.

The Good

  • 24/7 on-call support for patients
  • Personalized, one-on-one nursing and therapy visits
  • Care plans adjusted as patient needs change
  • Medicare/Medicaid services covered at no cost

The Bad

  • One report of poor communication and difficulty reaching staff by phone
  • One report of short staffing and careless care delivery
  • Only two reviews available, both rated 1 star

AI-generated from reviews and community data.

BAYADA Home Health is a home health agency serving Thomasville, North Carolina offering Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 3.0 out of 5 across 4 reviews.

About BAYADA Home Health

BAYADA Home Health provides skilled home health care in Thomasville, North Carolina, delivering nursing, therapy, and personal care services to patients recovering from surgery or illness, managing chronic conditions, or seeking to reduce rehospitalization risk. Care is coordinated by a dedicated nurse manager who oversees services in alignment with the patient's doctor's plan and maintains 24/7 on-call support.

The organization's clinical team includes skilled nurses and therapists who work one-on-one with clients and families to meet individual needs. Services typically involve 1–2 visits per week and may include nursing care, physical therapy, occupational therapy, speech therapy, and assistance with everyday tasks. Care plans are personalized and adjusted as patient needs and goals change, with services extendable when clinically appropriate with insurer approval.

Founded in 1975, BAYADA operates as a national home health provider accredited by Community Health Accreditation Partner. The organization emphasizes compassionate, coordinated care that enables patients to recover and manage their health in the comfort of home while maintaining independence and dignity.

Eligibility typically requires a referral from a health care provider recommending skilled care at home on a short-term basis. Most Medicare patients must be considered homebound, meaning it is difficult to leave home without assistance. BAYADA serves areas within its network of home health offices across the country.

For most patients qualifying under Medicare or Medicaid, home health services are covered at 100% with no out-of-pocket cost, though coverage varies by state. Private insurance plans may also cover services, and BAYADA assists patients in understanding their benefits and obtaining necessary authorizations before care begins.

Types of Care at BAYADA Home Health

Home Health

Amenities

Room Amenities

  • Emergency Call System

Community Amenities

  • 24-Hour Staff
  • Medication Management

Need help deciding?

Tell us what you're looking for and we'll match you with communities that fit. Free, and you choose who contacts you.

Help Me Choose

Reviews of BAYADA Home Health

3overall · 4 ratings combined

3★ on Google (4)

Hannah Rodden

Sep 2025

via Google

Worst home health company. Would not recommend to anyone. I would NEVER use again. Poor communication and poor delivery. Very hard to reach by phone. Hard time to schedule and meeting appointments.

L Leon

Aug 2023

via Google

Awful , short staffed placed careless at its finest !

Ask about care at home

Ask about availability, hourly rates, or a free in-home assessment. Your details go only to BAYADA Home Health, never sold or shared.

Medicare Quality of Care

BAYADA Home Health is a Medicare-certified home health agency (certified since 1986). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.0 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency81%US 79%
  • Rated their overall care 9 or 10 out of 1088%US 85%
  • Care was given in a professional way92%US 89%
  • The team communicated well88%US 86%
  • The team discussed medicines, pain and home safety82%US 82%

324 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community90%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)10%US 11%Same as

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around91%US 83%
  • Patients got better at getting in and out of bed94%US 83%
  • Patients got better at bathing93%US 86%
  • Patients' breathing improved93%US 85%
  • Patients got better at taking medications correctly89%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations75%US 61%

Service area

BAYADA Home Health reports serving 37 ZIP codes, including High Point, Asheboro, Chapel Hill, Lexington, Sanford, Winston-Salem, Bear Creek, Bennett, Broadway, Cary and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 347134. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does BAYADA Home Health offer?

BAYADA Home Health offers Home Health.

Where is BAYADA Home Health located?

BAYADA Home Health is located at 900 W Cooksey Dr G in Thomasville, North Carolina.

What do families say about BAYADA Home Health?

BAYADA Home Health in Thomasville provides skilled nursing, therapy, and personal care services to patients recovering at home, coordinated by a dedicated nurse manager with 24/7 on-call support. The only two available reviews are critical, citing communication problems and staffing concerns, so the overall reputation picture here is thin and mixed.

Does Medicare cover care from BAYADA Home Health?

Yes. BAYADA Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.0 out of 5 stars.

Do I need a referral to use BAYADA Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit BAYADA Home Health?

Submit the Request Information form on this page to connect with BAYADA Home Health and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at BAYADA Home Health? Claim this listing to update photos, pricing, and details. It's free.

Nearby Communities

Other senior living options within 25 miles of Thomasville.