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BAYADA Home Health

18001 North 79th Avenue, Suite A-3

3.7(6 ratings)· Glendale average: 4.2

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BAYADA Home Health logo
BAYADA Home Health, photo 11 / 5

Quick Facts

Medicare quality
2.5 of 5 stars

Home Health Compare

Medicare certified
Since 1996
Medicare certification
Medicare-certified home health agency since 1996
Ownership
Privately owned agency
Therapy services
Physical, occupational, and speech therapy delivered at home
Visit scheduling
Patients get arrival time windows, not exact appointment times

What Families Think

An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.

Families describe mixed experiences with this Glendale home health agency. Several praise the nurses and physical therapists for compassionate, knowledgeable care after falls and hospital stays. Others report disorganized scheduling, poor communication, and a billing dispute.

What reviewers praise

  • Compassionate, knowledgeable nurses and physical therapists
  • Strong recovery results after falls and hip fracture
  • Staff visit patients in the hospital beforehand
  • Office answered calls after hours when help was needed
  • Offers nursing, PT, OT, speech therapy, and social services

What reviewers flag

  • Several reviewers cite poor communication and disorganized scheduling
  • Visits given as time windows, no exact times or advance scheduling
  • One report of billing for visits the patient says were duplicates
  • Medicare rates patient care quality 2.5 out of 5 stars

AI-generated from reviews and community data.

BAYADA Home Health is a home health agency serving Glendale, Arizona offering Home Health. Families rate it 3.7 out of 5 across 6 reviews.

About BAYADA Home Health

BAYADA Home Health is a Medicare-certified home health agency serving Glendale, AZ and has been Medicare certified since 1996. Services offered in the home include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social services and home health aide visits. The agency is privately owned.

Medicare rates the quality of patient care at BAYADA Home Health 2.5 out of 5 stars, based on how quickly care starts, how often patients improve at walking, bathing and managing medications, and how often they are readmitted to the hospital.

Home health is short-term, doctor-ordered clinical care at home, typically after a hospital stay or during recovery, and Medicare covers it in full when the patient qualifies. Families who need ongoing help with daily living, such as bathing, meals and companionship, should also compare non-medical home care agencies nearby.

Types of Care at BAYADA Home Health

Home Health

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Reviews of BAYADA Home Health

3.7overall · 6 ratings combined

3.7★ on Google (6)

Kitty

Nov 2025

via Google ↗ · Report

I had such a pleasant experience from the start. To the women who visited my mom in the hospital to give her information on what to expect, to calling the office after hours when we needed help. Sallie her nurse was so knowledgeable able about her wound and how to help it heal. And Ashley her physical therapist could always get her moving even when I had doubts that she would participate. I was glad we found such a great company that I felt safe with. Thanks for your hard work with my mother.

K Marie

Sep 2025

via Google ↗ · Report

My father lives alone and insisted that he was fine yet this was his 3rd visit to the hospital for a fall. The case manager at the hospital recommended home health. I knew my father would be against it as he didn’t like many people coming into his home. After hours of trying to convince him that he needed to at least try, I was getting no where. Bridget with Bayada called me and gave me all the info and I let her know that he was going to resist. She went to visit him at the hospital and to my surprise after she talked to him he was willing to give it a shot. It has been a month now and my father is making great progress. He loves when his nurse Casi cames to see him. He will call me up and give me all the details about her visit. He doesn’t usually tell me the important stuff but he goes on and on about all the other things they discuss. I think he likes having the company. Ashley his physical therapist is wonderful too.

ACE

May 2025

via Google ↗ · Report

This company is extremely unorganized. Poor communication and planning creates issues with getting care in a timely manner or within timeframe stated by referrals while recovering from surgery. Another peeve of mine is the fact that as a patient you’re NEVER given an exact time for appointments. You’re always given a timeframe of when they’ll be visiting ( eg between 11 and 12 or between 0530 and 0700). You’re also not able to schedule an appointment in advance which affects other plans you may have. The only thing good about this company is the pleasant attitudes of the nurse and physical therapist. Everything else is a waste of time, and the staff that are in charge of planning are lacking in efficiency and communication skills.

Ro Ca

Apr 2022

via Google ↗ · Report

I needed physical treatment at home. they declared to the insurance 4 visits that they made in two days. One day two nurses came an hour away to do the same thing: to take my temperature and blood pressure instead of doing my physical treatment. the next week they did exactly the same. I canceled everything with them. they demanded $ 550 from my health insurance and another $ 150 co-payment. be careful who you turn to for medical services. they were recommended to me by honorhealth and I trusted, very wrong

Kaitlyn Babcock

Mar 2020

via Google ↗ · Report

I can't say enough great things about the excellent care my 82 year old grandma received from Bayada's nursing and physical therapy team after a fall that resulted in a hip fracture. They were compassionate, communicative, reliable and positive. Because of their amazing care, she has regained her strength, confidence, and most importantly she's able to do the activities that make her happy again.

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Medicare Quality of Care

BAYADA Home Health is a Medicare-certified home health agency (certified since 1996). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

2.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

5.0 / 5 patient survey rating

  • Would definitely recommend the agency84%US 79%
  • Rated their overall care 9 or 10 out of 1090%US 85%
  • Care was given in a professional way93%US 89%
  • The team communicated well92%US 86%
  • The team discussed medicines, pain and home safety87%US 82%

86 completed patient surveys, 23% response rate.

Hospital outcomes

  • Discharged to the community87%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)4%US 4%Same as
  • Preventable hospital visits during care (lower is better)12%US 11%Same as

How patients did

  • Care started within 2 days of referral97%US 94%
  • Patients got better at walking or moving around83%US 83%
  • Patients got better at getting in and out of bed82%US 83%
  • Patients got better at bathing81%US 86%
  • Patients' breathing improved85%US 85%
  • Patients got better at taking medications correctly83%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations68%US 61%

Service area

BAYADA Home Health reports serving 99 ZIP codes, including Phoenix, Mesa, Scottsdale, Glendale, Gilbert, Peoria, Surprise, Tempe, Avondale, Chandler and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 037185. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does BAYADA Home Health offer?

BAYADA Home Health offers Home Health.

How much does BAYADA Home Health cost?

BAYADA Home Health has not published its pricing. For context, communities in Glendale that publish rates start around $4,638 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.

Where is BAYADA Home Health located?

BAYADA Home Health is located at 18001 North 79th Avenue, Suite A-3 in Glendale, Arizona.

What do families say about BAYADA Home Health?

BAYADA Home Health carries a 3.7 out of 5 rating from 6 Google reviews. Families describe mixed experiences with this Glendale home health agency. Several praise the nurses and physical therapists for compassionate, knowledgeable care after falls and hospital stays. Others report disorganized scheduling, poor communication, and a billing dispute. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.

Does Medicare cover care from BAYADA Home Health?

Yes. BAYADA Home Health is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 2.5 out of 5 stars.

Do I need a referral to use BAYADA Home Health?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit BAYADA Home Health?

Submit the Request Information form on this page, or contact BAYADA Home Health directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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