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Bay Shores Senior Care & Rehab Center

3254 E Midland Rd

3.5(48 ratings)· Bay City average: 4.3

Bay Shores Senior Care & Rehab Center, photo 11 / 2

Quick Facts

Total units
126
Medicare rating
4 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
126
Quality Rating
Holds a 5-Star CMS Rating
Therapy Schedule
PT, OT, speech therapy offered 7 days a week
Visitation Policy
Family visitation allowed 24 hours a day

What Families Think

Reviews for Bay Shores are sharply divided: one family describes attentive, trustworthy care, while several others report serious neglect involving a stroke patient's feeding, bathing, and call-button response times. The facility holds a 5-Star CMS Rating and an AHCA Bronze Award, but multiple recent reviewers describe understaffing and slow response to basic needs.

The Good

  • 5-Star CMS Rating and AHCA Bronze Award
  • Physical, occupational, speech therapy available daily
  • On-site salon and barbershop
  • Restaurant-style dining and flat-screen TVs
  • One reviewer praised trustworthy, attentive staff

The Bad

  • Multiple reports of neglect for a stroke patient's feeding and hydration
  • Several reviews describe slow call-button response, up to 90 minutes
  • Reports of infrequent bathing leading to yeast infections and UTIs
  • One report of medications and feeding tube boluses being missed

AI-generated from reviews and community data.

Bay Shores Senior Care & Rehab Center is a senior living community in Bay City, Michigan offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Salon / Barber and Housekeeping. Families rate it 3.5 out of 5 across 48 reviews.

About Bay Shores Senior Care & Rehab Center

Bay Shores Senior Care & Rehab Center in Bay City, Michigan is a rehabilitation center offering both short-term and long-term care services. The facility holds a 5-Star CMS Rating and an AHCA Bronze Award.

The center provides physical, occupational, and speech therapy available seven days a week. These therapeutic services support residents in their recovery and rehabilitation needs.

Modern amenities at the facility include Wi-Fi, flat-screen televisions with cable, an on-site salon and barbershop, and restaurant-style dining options.

The community serves families seeking short-term rehabilitation to help residents return home, as well as those requiring long-term care support for ongoing needs.

Types of Care at Bay Shores Senior Care & Rehab Center

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible
  • Wi-Fi / High-Speed Internet

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)
  • Salon / Barber

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Help Me Choose

Reviews of Bay Shores Senior Care & Rehab Center

3.5overall · 48 ratings combined

3.5★ on Google (48)

jackie rodriguez

Jul 2026

via Google

My wife was there one night only,they were understaffed, Take long long time to answer your call light, nurse didn't seem knowledgeable with my bi pap machine, she told me( I'm Jackie's husband) that my wifes breathing was stable oxygen was at 97% yet she called dialed 911 to transfer my wife back to Hospital in Lapeer. But because she dialed 911 they were unable to to take her there they had to go to the nearest hospital on a 911 emergency call.One of their sister homes is excellent waiting to try to get back im there this was suppose to be temporarily until a room became available there. I am more than happy and comfortable sending my wife to that ome but this one NEVER again. I am sorry that it worked out this way but when they are supposed to be trained nurses I expect better from them I had to she the one nurse how to use the bipap Never have I had to show any nurse how to use it other than this one , as for the aide she was bettet mannered then the nurse and more friendly she tried to make my wife feel welcomed and comfortable.

Sherrie Anderson

Apr 2026

via Google

This nursing if can call it that. This place is the worst. My sister is in there , they treat her bad, never give her pills on time ever. The food u cant hardly eat it. She's is in so much pain, she has advance liver disease. For the love of God don't ever take ur people there. The Cenas are some of the worst people there, so the doctor who goes there. The end is near for this place

Kattie Trudell

Jan 2025

via Google

Very Deceiving Facility! If you can take care of yourself you may make it out alive from this place. If you can’t, you might as well start planning a funeral. My father was neglected and mistreated here. He came here for short term rehab after a stroke, lost his left side, had two brain surgeries. He needed full assistance on mostly everything. I heard the staff complaining in the hallway about cutting up his food. Some days I’d walk in and his food was out of reach and not cut up, or on his left side. He was losing way too much weight so my family and I had to take on 3 different shifts EVERY DAY to make sure he ate because the staff wasn’t caring or doing anything about it. The call button times averaged about a half hour minimum to about an hour and a half for anyone to address his needs. Some days I’d walk in and the call button was way out of reach or tucked into a drawer. Sometimes they wouldn’t even be wearing their pagers so they couldn’t tell who needed help. One day I noticed he had white chunks clogging his catheter tube so I told a nurse to check it out, she said it was normal. It was not. He ended up in the ER with a bad bladder infection. He was on the schedule for four baths a week and he only received one per week. He was starting to get yeast infections all over his body. I hope the state of Michigan can do something to investigate or intervene because the poor souls here get treated less than dirt.

Sarah C.

Jan 2025

via Google

Zero stars! please consider my review before sending your family member to Bayshore…my father was here to heal from a stroke and heart attack. He has left side neglect, which means his whole left side is unable to move. He needs help eating, drinking, bathing, unwrapping things, literally everything he needs assistance. Bayshore staff WAS STARVING my dad. We asked/told multiple staff members he needs his food on his right side, he needs it unwrapped, and he needs his bed upright so he could actually eat. Almost every single day one of my sisters and I would walk into his room… his food would be completely wrapped up in Saran Wrap, milk not open, straws not unwrapped, and his bed would be completely flat! We had to cook him 3 meals a day and bring it into Bayshore so he could eat properly. They would also skip giving him a bolus (which is liquid food that goes into his stomach feeding tube when he doesn’t eat, which he needs !!!) Some days they would leave his food tray on his LEFT side and he wouldn’t even know they left it beside him. I have one photo as a great example I will add of his food being wrapped up and bed down. Some days his emergency call button would be pinned to his pillow on his LEFT side where he was unable to reach it. He also would be left with no water in reach. He developed yeast infections in his armpits, on his back and his groin from not getting bathed. He developed a horrible UTI that spread to his kidneys. The nurse told my sister that white chucks in his catheter tube was NORMAL. He later went to the ER for that infection!! Trust me we reported all of this treatmemt to administrators, head nurses and case workers BUT NOTHING WAS DONE ABOUT IT. He was only getting bare minimum physical, occupational, and speech therapy some days they wouldn’t even make it to his room. Also CARRIE AND TRACIE (physical therapist) were loudly talking about my dad walking into the hallway and I confronted them about it, they apologized after I called them out. He doesn’t even know what’s going on half of the time and they were being mean to him because of how he was talking to them (guess he was needy and trying to tell them he’s in pain during exercise) HES ASTROKE PATIENT FOR CHRIST SAKE, so horrible. My poor dad almost died so many times since October 14th!! We have been fighting for him every single second of every day. BAYSHORE IS INHUMANE!!!!! We reported this facility and you will to if you send your loved one there.

Abby Freiger

Oct 2023

via Google

They are taking really good care of my family member. My family member loves the food there. I trust them, and that's not easy for me to do. They appreciate our involvement and I love that I can visit 24/7 if ever needed. I know said family member is in safe hands. (:

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Government Inspection History

3 inspection visits in the last three years, 35 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Fire Safety StandardHealth Standard10 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2026

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Apr 6, 2026

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Provide properly protected cooking facilities.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Apr 6, 2026

  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 6, 2026

Feb 7, 2025Fire Safety StandardHealth ComplaintHealth Standard13 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Feb 25, 2025

  • Properly select, install, inspect, or maintain portable fire extinguishes.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Provide and implement an infection prevention and control program.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Feb 25, 2025

  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

  • Ensure each resident receives an accurate assessment.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Feb 25, 2025

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Provide enough food/fluids to maintain a resident's health.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure that residents are free from significant medication errors.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Feb 25, 2025

Feb 7, 2024Fire Safety StandardHealth ComplaintHealth Standard12 citations
  • Provide and implement an infection prevention and control program.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024

  • Provide properly protected cooking facilities.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Mar 5, 2024

  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Observe each nurse aide's job performance and give regular training.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Install an approved automatic sprinkler system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Mar 5, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Mar 5, 2024

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 5, 2024

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Bay Shores Senior Care & Rehab Center offer?

Bay Shores Senior Care & Rehab Center offers Skilled Nursing / Long Term Care.

Where is Bay Shores Senior Care & Rehab Center located?

Bay Shores Senior Care & Rehab Center is located at 3254 E Midland Rd in Bay City, Michigan.

What do families say about Bay Shores Senior Care & Rehab Center?

Reviews for Bay Shores are sharply divided: one family describes attentive, trustworthy care, while several others report serious neglect involving a stroke patient's feeding, bathing, and call-button response times. The facility holds a 5-Star CMS Rating and an AHCA Bronze Award, but multiple recent reviewers describe understaffing and slow response to basic needs.

How did Bay Shores Senior Care & Rehab Center do on recent health and safety inspections?

Bay Shores Senior Care & Rehab Center had 3 government inspection visits in the last three years, with 35 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Bay Shores Senior Care & Rehab Center?

Submit the Request Information form on this page to connect with Bay Shores Senior Care & Rehab Center and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

Work at Bay Shores Senior Care & Rehab Center? Claim this listing to update photos, pricing, and details. It's free.

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