2.5(6 ratings)· Dunedin average: 4.1
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Home Health Compare
An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Families describe a split experience with this home health provider: the nurses who visit are consistently praised as caring, professional, and punctual, but several reviewers report serious frustration with the office staff's communication, scheduling follow-through, and delays getting medical supplies. The agency holds a high CMS quality rating and Joint Commission accreditation, though the small sample of Google reviews skews toward frustration with administrative responsiveness.
AI-generated from reviews and community data.
Bay Care Home Care Inc is a home health agency serving Dunedin, Florida offering At-Home Care and Home Health. Families rate it 2.5 out of 5 across 6 reviews.
BayCare HomeCare provides home health care services in Dunedin, Florida and throughout seven counties on Florida's west coast. As one of the state's largest home care service providers, BayCare HomeCare has served Florida residents since 1976, delivering skilled in-home clinical care combined with patient-centered service at competitive costs.
The organization offers a comprehensive range of home health services including care provided by licensed nurses and therapists for recovery and management of ongoing health conditions. Services encompass skilled nursing care, in-home medications and tube feeding solutions, physical therapy, occupational therapy, and speech-language pathology. BayCare HomeCare also provides medical equipment, assistive devices, oxygen therapy, and respiratory therapies delivered directly to patients' homes to support maximum independence.
BayCare HomeCare maintains a 4.5-star quality rating from the Centers for Medicare and Medicaid Services and is accredited by the Joint Commission. The organization implements strict infection prevention protocols based on CDC guidelines to ensure patient safety during home visits. The provider reports significantly lower hospital readmission rates compared to other home health agencies, reflecting its focus on enabling patients to recover at home.
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Help Me Choose2.5overall · 6 ratings combined
2.5★ on Google (6)
Anon ymous
Apr 2026
Avoid this company! Their communication is nothing short of incompetent. If you don't mind being ignored, no communication, and late responses,they might be for you. If you actually need medical care, find another company who can actually do it.
R Jansen
Jan 2023
Nurses are wonderful that come out. THEIR OFFICE STAFF STINK, dont return calls, dont keep caller updated when they say they will call back. Someone was to be here today, thursday 1-12 to do the wayfarin INR blood test, so our Dr would have it for Friday visit. I called twice, once at 11am and was told they were coming friday,. I said no, come today because of blood test, girl said she would see about getting someone out. Never heard back, called again at 310pm again, got voice mail, left message n wanted a return phone call. Nothing. Then at 6pm the nurse coming out calls for appt with her on Friday. We told her the story she said she never heard anything about coming out today. OFFICE PERSONNEL NEED TO GET TRAINING ON CUSTOMER SERVICE OR FIRED.
Fritz Geisler
Jul 2022
Nurses are on time professional and kind
Ann Ohr
Dec 2020
This is the worst for your supplies! Don’t EVER use them! I tried the first time took a month and a half for a CPAP filter and mask. Now it’s three weeks for tubing. Incompetent!
Corey “Cor” Salcido
Nov 2020
Could not ask for a better team of health care workers
Bay Care Home Care Inc is a Medicare-certified home health agency (certified since 1991). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
What patients say
4.0 / 5 patient survey rating
977 completed patient surveys, 32% response rate.
Hospital outcomes
How patients did
Service area
Bay Care Home Care Inc reports serving 85 ZIP codes, including Clearwater, Saint Petersburg, Tampa, Largo, New Port Richey, Palm Harbor, Seminole, Holiday, Ocala, Pinellas Park and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 107415. National figures are the average across all certified agencies.
Bay Care Home Care Inc offers At-Home Care and Home Health.
Bay Care Home Care Inc is located at 601 Main St #8 in Dunedin, Florida.
Bay Care Home Care Inc carries a 2.5 out of 5 rating from 6 Google reviews. Families describe a split experience with this home health provider: the nurses who visit are consistently praised as caring, professional, and punctual, but several reviewers report serious frustration with the office staff's communication, scheduling follow-through, and delays getting medical supplies. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
Yes. Bay Care Home Care Inc is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
Submit the Request Information form on this page, or contact Bay Care Home Care Inc directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
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