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Bay Care Home Care Inc

601 Main St #8

2.5(6 ratings)· Dunedin average: 4.1

Bay Care Home Care Inc, photo 1

Quick Facts

Quality rating
4.5-star CMS home health rating
Accreditation
Accredited by the Joint Commission
Service area
Covers seven counties on Florida's west coast
History
Operating in Florida since 1976

What Families Think

Families describe a split experience with this home health provider: the nurses who visit are consistently praised as caring, professional, and punctual, but several reviewers report serious frustration with the office staff's communication, scheduling follow-through, and delays getting medical supplies. The agency holds a high CMS quality rating and Joint Commission accreditation, though the small sample of Google reviews skews toward frustration with administrative responsiveness.

The Good

  • Nurses described as professional, kind, and punctual
  • Reviewers say 'best team of health care workers'
  • 4.5-star CMS quality rating cited
  • Reports lower hospital readmission rates than other agencies

The Bad

  • Several reviewers cite poor office communication and unreturned calls
  • One report of a scheduled blood test visit falling through
  • One report of month-long delay getting CPAP supplies
  • Reviewers say office staff need customer service training

AI-generated from reviews and community data.

Bay Care Home Care Inc is a senior care provider serving Dunedin, Florida offering At-Home Care. Families rate it 2.5 out of 5 across 6 reviews.

About Bay Care Home Care Inc

BayCare HomeCare provides home health care services in Dunedin, Florida and throughout seven counties on Florida's west coast. As one of the state's largest home care service providers, BayCare HomeCare has served Florida residents since 1976, delivering skilled in-home clinical care combined with patient-centered service at competitive costs.

The organization offers a comprehensive range of home health services including care provided by licensed nurses and therapists for recovery and management of ongoing health conditions. Services encompass skilled nursing care, in-home medications and tube feeding solutions, physical therapy, occupational therapy, and speech-language pathology. BayCare HomeCare also provides medical equipment, assistive devices, oxygen therapy, and respiratory therapies delivered directly to patients' homes to support maximum independence.

BayCare HomeCare maintains a 4.5-star quality rating from the Centers for Medicare and Medicaid Services and is accredited by the Joint Commission. The organization implements strict infection prevention protocols based on CDC guidelines to ensure patient safety during home visits. The provider reports significantly lower hospital readmission rates compared to other home health agencies, reflecting its focus on enabling patients to recover at home.

Types of Care at Bay Care Home Care Inc

At-Home CareHome Health and Hospice

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Reviews of Bay Care Home Care Inc

2.5overall · 6 ratings combined

2.5★ on Google (6)

Anon ymous

Apr 2026

via Google

Avoid this company! Their communication is nothing short of incompetent. If you don't mind being ignored, no communication, and late responses,they might be for you. If you actually need medical care, find another company who can actually do it.

R Jansen

Jan 2023

via Google

Nurses are wonderful that come out. THEIR OFFICE STAFF STINK, dont return calls, dont keep caller updated when they say they will call back. Someone was to be here today, thursday 1-12 to do the wayfarin INR blood test, so our Dr would have it for Friday visit. I called twice, once at 11am and was told they were coming friday,. I said no, come today because of blood test, girl said she would see about getting someone out. Never heard back, called again at 310pm again, got voice mail, left message n wanted a return phone call. Nothing. Then at 6pm the nurse coming out calls for appt with her on Friday. We told her the story she said she never heard anything about coming out today. OFFICE PERSONNEL NEED TO GET TRAINING ON CUSTOMER SERVICE OR FIRED.

Fritz Geisler

Jul 2022

via Google

Nurses are on time professional and kind

Ann Ohr

Dec 2020

via Google

This is the worst for your supplies! Don’t EVER use them! I tried the first time took a month and a half for a CPAP filter and mask. Now it’s three weeks for tubing. Incompetent!

Corey “Cor” Salcido

Nov 2020

via Google

Could not ask for a better team of health care workers

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Frequently Asked Questions

What types of care does Bay Care Home Care Inc offer?

Bay Care Home Care Inc offers At-Home Care.

Where is Bay Care Home Care Inc located?

Bay Care Home Care Inc is located at 601 Main St #8 in Dunedin, Florida.

What do families say about Bay Care Home Care Inc?

Families describe a split experience with this home health provider: the nurses who visit are consistently praised as caring, professional, and punctual, but several reviewers report serious frustration with the office staff's communication, scheduling follow-through, and delays getting medical supplies. The agency holds a high CMS quality rating and Joint Commission accreditation, though the small sample of Google reviews skews toward frustration with administrative responsiveness.

How can families visit Bay Care Home Care Inc?

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Other senior living options within 25 miles of Dunedin.