Shana Harris
Jul 2025
Baptist Home Health is always attentive to patient needs and fast response times! Very dependable and friendly staff! Highly recommend for at home nursing or therapy needs!
Quick Facts
- Medicare quality
- 4.5 of 5 stars
- Medicare certified
- Since 2003
Home Health Compare
What Families Think
Baptist Homecare provides home health and hospice services in Beaumont, and most reviewers praise the nursing staff for compassionate, hands-on care. A few reviews highlight excellent clinical support, though one detailed complaint points to poor communication from office administration.
The Good
- Praised for compassionate, skilled nursing care
- Staff described as attentive and fast to respond
- Nurses commended for wound care expertise
- Team seen as motivated and passionate about patients
The Bad
- One report of rude, dismissive treatment from office administrator
AI-generated from reviews and community data.
Baptist Homecare is a home health agency serving Beaumont, Texas offering At-Home Care and Home Health. Amenities include Emergency Call System, 24-Hour Staff and Medication Management. Families rate it 4.6 out of 5 across 12 reviews.
About Baptist Homecare
Baptist Homecare is a home health and hospice community in Beaumont, Texas.
Families rate Baptist Homecare 4.6 out of 5 based on 12 Google reviews.
Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.
Types of Care at Baptist Homecare
At-Home CareHome Health
Amenities
Room Amenities
- Emergency Call System
Community Amenities
- 24-Hour Staff
- Medication Management
- On-Site Nurse (RN)
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Help Me ChooseReviews of Baptist Homecare
4.6overall · 12 ratings combined
4.6★ on Google (12)
Linda Dobbs
May 2025
Baptist Home Health Care is amazing. Cheryl was my nurse and she was fantastic.
cubie phillips
Mar 2025
I am very happy with Cheryl knowledge and care of my wound with the wound vac and her pleasant character in my home. She is doing an excellent job.
Staci Armstrong
Dec 2024
The current staff at the Beaumont office is top notch. I loved working with each of them. Motivated, hard working and kind. They love every patient and are passionate about their care.
Jake Wheeler
Jul 2023
I’ve never been treated so horribly before. This girl in this office Katie Richardson told me she would call me back several times my mother was being discharged from the hospital on Medicare and needed help. This girl at their office needs to be fired. She was rude to me and told me I was not the only one with sick people needing their help! I cannot believe I was spoke to this way by her… I called to speak to a manager and she is the administrator!!! Lord y’all if they are sending your loved one here run for the hills! I went to Altus and they have been angels! I’m not one to leave bad reviews but you cannot have someone with this attitude handling administration like this. We are going through a lot but apparently according to Katie Richardson so is everyone.
Medicare Quality of Care
Baptist Homecare is a Medicare-certified home health agency (certified since 2003). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.
Quality of patient care
4.5 / 5
Medicare star rating
Services offered
- Skilled nursing
- Physical therapy
- Occupational therapy
- Speech therapy
- Medical social services
- Home health aide
What patients say
4.0 / 5 patient survey rating
- Would definitely recommend the agency78%US 79%
- Rated their overall care 9 or 10 out of 1085%US 85%
- Care was given in a professional way89%US 89%
- The team communicated well86%US 86%
- The team discussed medicines, pain and home safety86%US 82%
122 completed patient surveys, 16% response rate.
Hospital outcomes
- Discharged to the community66%US 80%Worse than
- Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
- Preventable hospital visits during care (lower is better)12%US 11%Same as
How patients did
- Care started within 2 days of referral100%US 94%
- Patients got better at walking or moving around98%US 83%
- Patients got better at getting in and out of bed95%US 83%
- Patients got better at bathing98%US 86%
- Patients' breathing improved100%US 85%
- Patients got better at taking medications correctly95%US 81%
- Patients who had a fall with major injury (lower is better)1%US 1%
- Patients with new or worsened pressure ulcers (lower is better)0%US 0%
- Discharge function score met or exceeded expectations89%US 61%
Service area
Baptist Homecare reports serving 47 ZIP codes, including Beaumont, Orange, Port Arthur, Vidor, Batson, Bon Wier, Bridge City, Buna, Call, China and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.
Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 679403. National figures are the average across all certified agencies.
Frequently Asked Questions
What types of care does Baptist Homecare offer?
Baptist Homecare offers At-Home Care and Home Health.
Where is Baptist Homecare located?
Baptist Homecare is located at 1085 I-10 in Beaumont, Texas.
What do families say about Baptist Homecare?
Baptist Homecare provides home health and hospice services in Beaumont, and most reviewers praise the nursing staff for compassionate, hands-on care. A few reviews highlight excellent clinical support, though one detailed complaint points to poor communication from office administration.
Does Medicare cover care from Baptist Homecare?
Yes. Baptist Homecare is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.
Do I need a referral to use Baptist Homecare?
For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.
How can families visit Baptist Homecare?
Submit the Request Information form on this page to connect with Baptist Homecare and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.
Work at Baptist Homecare? Claim this listing to update photos, pricing, and details. It's free.
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