MyLivingChoice

Bailey-Boushay House

2720 East Madison

4.4(36 ratings)· Seattle average: 4.1

Bailey-Boushay House — photo 11 / 5

Quick Facts

Medicare rating
3 of 5

CMS Care Compare

Ownership
Non profit, Corporation
Certified beds
35
Population served
Specializes in HIV/AIDS and ALS end-of-life care
Day program hours
Day program runs 6:30am to 4pm, 2pm Wednesdays
Outpatient services offered
Outpatient access to meals, showers, laundry, and nurses

What Families Think

Bailey-Boushay House is a Seattle skilled nursing and long-term care community known for specializing in HIV/AIDS and end-of-life care, including for ALS patients that many other facilities won't accept. Reviews are largely positive, with many people praising the compassionate staff and the support given to those in crisis or homeless, though a handful of reviews raise serious concerns about staffing cuts, communication breakdowns, and care lapses.

The Good

  • Compassionate, caring staff praised by many reviewers
  • Accepts complex cases like ALS and COVID patients others turned away
  • Helped many clients out of homelessness
  • Case managers described as exceptionally helpful
  • Day program offers meals, showers, laundry, and nurse access
  • Staff remember clients by name even after months away

The Bad

  • One detailed report of understaffing, neglect, and mismanagement under recent leadership
  • One report of a patient left in waste and unfed due to staff being stretched thin
  • One report of medication mailing being stopped with poor communication
  • One report of theft among clients on-site

AI-generated from reviews and community data.

About Bailey-Boushay House

Bailey-Boushay House is a skilled nursing / long term care community in Seattle, Washington.

Families rate Bailey-Boushay House 4.4 out of 5 based on 36 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Skilled Nursing / Long Term Care

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Reviews

4.4overall · 36 ratings combined

4.4★ on Google (36)

Valerie Merritt-Slezinger

Apr 2026

via Google

This shelter cares about their people. Hope they'll accept me back after leaving to what i hoped would be more convient to my life.

Summer Nites

Jan 2026

via Google

All I got to say is if it was not for Bailey-Boushay House I would still be homeless. Thank you guys

Michael Locke

Oct 2025

via Google

Bailey-Boushay House was once a true refuge — a place where people marginalized by society could find safety, dignity, and a path toward stability. It offered housing support, compassion, and the promise of a second chance. Sadly, that promise has been lost. Today, Bailey-Boushay has devolved into a deeply dysfunctional and neglectful environment. What was once a model of care has become a stagnant, mismanaged facility where clients are warehoused rather than helped. Clients are fed extremely poor-quality food and encouraged to remain sedentary, watching violent television rather than engaging in meaningful activities or self-improvement. The environment fosters dependency, not recovery. Staffing practices are equally concerning. Social workers double as cafeteria attendants and laundry staff, blurring professional boundaries in ways that are both inappropriate and unethical. Reports of open drug use, dealing, and sexual activity within shared facilities are routinely ignored. Instead of enforcing safety and dignity, the staff appear indifferent — or, worse, complicit. The administrative failures are equally alarming. Simple requests for essential paperwork or housing support can drag on for months with no resolution. Clients are often misled into believing they are on housing waitlists that, in reality, they were never enrolled in. Many are left languishing in homelessness while being told that progress is “just around the corner.” The leadership under Katie, the current program director, has shown little interest in addressing these systemic issues. Rather than working to restore accountability or improve conditions, Katie seems more focused on maintaining appearances and personal popularity. Complaints go unanswered, policies meant to ensure transparency are ignored, and staff misconduct is swept under the rug. The result is a toxic environment where favoritism determines opportunity, where vulnerable individuals are treated as billing numbers rather than human beings, and where genuine rehabilitation has been replaced by neglect and complacency. Bailey-Boushay House was once a symbol of hope. Today, it stands as a cautionary tale of what happens when oversight disappears, leadership prioritizes comfort over conscience, and an institution built to uplift instead contributes to despair. Until there is a complete and transparent overhaul of management and practices — starting with accountability from Katie and her leadership team — Bailey-Boushay House will continue to fail the very people it was created to protect. Should any media outlets, watchdog organizations, or individuals wish to investigate these claims or the current state of Bailey-Boushay House, I am more than willing to assist in any way I can. Please reach out.

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Frequently Asked Questions

What types of care does Bailey-Boushay House offer?

Bailey-Boushay House offers Skilled Nursing / Long Term Care.

Where is Bailey-Boushay House located?

Bailey-Boushay House is located at 2720 East Madison in Seattle, Washington.

What do families say about Bailey-Boushay House?

Bailey-Boushay House is a Seattle skilled nursing and long-term care community known for specializing in HIV/AIDS and end-of-life care, including for ALS patients that many other facilities won't accept. Reviews are largely positive, with many people praising the compassionate staff and the support given to those in crisis or homeless, though a handful of reviews raise serious concerns about staffing cuts, communication breakdowns, and care lapses.

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