MyLivingChoice

Avir at Portland

221 Cedar Dr

4.1(71 ratings)· Portland average: 4.3

Part of Avir Health Group · 126 communities · 4★ average

Avir at Portland, photo 11 / 5

Quick Facts

Total units
97
Medicare rating
2 of 5

CMS Care Compare

Ownership
For profit, Corporation
Certified beds
97
Capacity
Licensed for up to 97 residents

What Families Think

Most reviewers describe Avir at Portland as a warm, family-like skilled nursing facility with attentive nurses, engaging activities like bingo and Bible study, and staff who go out of their way to help families through the admissions process. However, one detailed and serious complaint describes ignored call lights and dirty, poorly maintained rooms and bathrooms, and another notes recent turnover among familiar staff faces.

The Good

  • Nurses and CNAs described as deeply caring
  • Helpful, responsive admissions staff for new families
  • Activities like bingo and Bible study residents enjoy
  • Therapy staff focused on keeping residents mobile
  • Kitchen staff produce food residents enjoy
  • Facility described as clean and fresh by some visitors

The Bad

  • One report of ignored call lights and unanswered requests for help
  • One report of filthy rooms and malfunctioning bathrooms
  • One reviewer noted recent turnover, with mostly unfamiliar staff faces
  • One reviewer noted a roommate language barrier affecting communication

AI-generated from reviews and community data.

Avir at Portland is a senior living community in Portland, Texas offering Skilled Nursing / Long Term Care. Amenities include Housekeeping, Emergency Call System and Wheelchair Accessible. Families rate it 4.1 out of 5 across 71 reviews.

About Avir at Portland

Avir at Portland is a skilled nursing / long term care community in Portland, Texas. The community is licensed for up to 97 residents.

Families rate Avir at Portland 4.1 out of 5 based on 71 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care at Avir at Portland

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Housekeeping
  • Medication Management
  • On-Site Nurse (RN)

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Reviews of Avir at Portland

4.1overall · 71 ratings combined

4.1★ on Google (71)

Emily Keylich

Apr 2026

via Google

DO NOT SEND YOUR LOVED ONES HERE!!!! I do not recommend this facility. Physical therapy was good, but the nurses are another level of incompetence.<br><br>The first night, she received no medication and was unable to sleep. The next night—and every night after—she received her night medicine at 5 PM, and it just sat in her room until it was time for her to go to bed. This is a safety concern; someone could have taken her medication or added something to it.<br><br>When my grandmother was out of her room, her roommate witnessed a nurse using my grandmother’s perfume. These nurses do not regularly check on patients. My family and I witnessed my grandmother’s roommate sitting in her wheelchair for hours at a time, and it took them almost an hour after she pressed the call button to get back into her bed.<br><br>We are in a drought, yet the water in the bathroom sink wouldn’t turn off and ran constantly. I also saw a nurse hitting her vape at the nursing station, and she immediately hid it when she saw me.<br><br>They have designated shower days, but the nurses would skip my grandmother—she only had 3 showers in the 2 weeks she was there. My mother attempted to reach the admissions coordinator about the issues we were having, and there was no attempt at a resolution.<br><br>10/10 DO NOT RECOMMEND. If your family is here, take them out because they are not being properly cared for. This is unacceptable. I thought y’all were making changes to better this place, but obviously nothing has changed.

Bernice Ashabranner

Nov 2025

via Google

I wish my mom had a room mate that spoke English. She likes the food. I noticed and appreciated that the staff took care of a sore on mom’s leg. I did not see any familiar faces. Seems the staff has mostly been changed.

johnny pelayo

Sep 2025

via Google

They’re taking care of my brother extremely well very professional people they care thank you very much

Jacinda n Brulloths

Sep 2025

via Google

Calm atmosphere my client loves the hospitality the crew gives. Employees are very helpful also.

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Government Inspection History

10 inspection visits in the last three years, 33 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

May 23, 2026Health Complaint1 citation
  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 24, 2026

Mar 19, 2026Health Complaint3 citations
  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Mar 20, 2026

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 20, 2026

Sep 9, 2025Fire Safety StandardHealth Standard8 citations
  • Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Ensure that residents are free from significant medication errors.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 30, 2025

  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide and implement an infection prevention and control program.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 30, 2025

Jul 1, 2025Health Complaint1 citation
  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 4, 2025

Aug 16, 2024Fire Safety StandardHealth Standard9 citations
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 20, 2024

  • Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 13, 2024

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 20, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 20, 2024

Jul 26, 2024Health Complaint1 citation
  • Ensure that residents are free from significant medication errors.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 8, 2024

Apr 11, 2024Health Complaint4 citations
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 12, 2024

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity K of L: immediate jeopardy, patternFound during a complaint inspectionCorrected Apr 12, 2024

  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Apr 12, 2024

Nov 15, 2023Health Complaint1 citation
  • Keep residents' personal and medical records private and confidential.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Nov 21, 2023

Sep 11, 2023Health Complaint1 citation
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 28, 2023

May 5, 2023Fire Safety StandardHealth Standard4 citations
  • Have generator or other power source capable of supplying service within 10 seconds.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023

  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 16, 2023

  • Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 13, 2023

  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 16, 2023

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Avir at Portland offer?

Avir at Portland offers Skilled Nursing / Long Term Care.

Where is Avir at Portland located?

Avir at Portland is located at 221 Cedar Dr in Portland, Texas.

What do families say about Avir at Portland?

Most reviewers describe Avir at Portland as a warm, family-like skilled nursing facility with attentive nurses, engaging activities like bingo and Bible study, and staff who go out of their way to help families through the admissions process. However, one detailed and serious complaint describes ignored call lights and dirty, poorly maintained rooms and bathrooms, and another notes recent turnover among familiar staff faces.

How did Avir at Portland do on recent health and safety inspections?

Avir at Portland had 10 government inspection visits in the last three years, with 33 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Avir at Portland?

Submit the Request Information form on this page to connect with Avir at Portland and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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