Kelly
May 2026
My husband stayed at Avir, for 9 days, before coming home. Everyone who works there were top notch, super nice, from office personnel, to maintenance man!
1 / 5CMS Care Compare
Reviews for Avir at Cisco are sharply divided: some families praise the friendly staff and home-like rehab experience, while others describe serious neglect, slow response times, and hygiene lapses. The community's overall Google rating is low at 2.4 out of 5 based on a small number of reviews.
AI-generated from reviews and community data.
Avir at Cisco is a senior living community in Cisco, Texas offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 2.4 out of 5 across 11 reviews.
Avir at Cisco is a skilled nursing and rehabilitation facility in Cisco, Texas, offering short-term rehabilitation, long-term care, integrated memory support, wound management, hospice and palliative services, and psychiatric care in a boutique-style environment.
The community provides 24/7 licensed vocational nurse and registered nurse care with medication aides, daily monitoring, and monthly pharmacy reviews. Physical, occupational, and speech therapy are available 5–6 days weekly, enhanced by electrical stimulation and therapy maintenance programs. A certified wound care physician rounds weekly, and RN-led wound vac and IV services support optimal healing. The facility features in-house physicians, pharmacy consultants, dietitians, and therapists who coordinate care daily.
Psychiatric services offer individualized mental health support designed to promote emotional stability and well-being in a safe environment. The community maintains no agency staffing and operates with a full in-house management team and long-tenured staff.
Residents enjoy daily salon visits, meals from an on-site café with alternate menus, a therapy gym, sunroom and enclosed courtyard access, and a library and activities room. On-site beauty services are provided twice monthly. The newly upgraded facility includes private and semi-private room options, with secure keycoded entrances and protected outdoor spaces available year-round.
The community is located in the heart of Cisco and emphasizes a family-style environment rooted in compassion, trust, and personalized care that treats residents with dignity beyond symptom management.
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Help Me Choose2.4overall · 11 ratings combined
2.4★ on Google (11)
Kelly
May 2026
My husband stayed at Avir, for 9 days, before coming home. Everyone who works there were top notch, super nice, from office personnel, to maintenance man!
Jerrica Adkins
Sep 2024
This is the worse place ever! I would not ever ever put your loved one here!! The people working here absolutely do not do their job!!
Linda
Aug 2023
I was a patient for 3 months. Several times the call button was out of reach where I was not able to reach it so I had to resort to calling out for help! Then I got yelled at for scaring them!!! I on one occasion called for an aide to help me with a bowel movement because I had diarrhea since I was not able to get out of bed. She said she would be right back and returned 90 minutes later after I had already dirtied my diaper!! Then I got yelled at because I didn't use the bedpan!! Since I am diabetic I asked the kitchen manager if there was a separate menu for diabetics. I was told in a very nasty tone of voice that everything she cooks is healthy! So pasta or spaghetti 5 nights a week! At night you can wait up to an hour or more to get someone to help you and then you regret bothering them. I was so happy to get out of there I have told my family if I am ever in the position that requires a nursing home again just shoot me because I will not go back there!
Steve G
Sep 2022
My mother-in-law is here now and suffering from neglect. We are working on moving her to another facility ASAP. When a family member stopped to visit she was in her room, door open, with nothing but an adult diaper on her where everyone could see. It's cooler outside than inside this place. She can't even left her arm to drink water and looks like she is starving. She's only been here a few weeks and could walk on her own when she arrived for rehab after leaving the hospital. The nurse said they are doing rehab and my mother-in-law says they have not. Her condition definitely agrees with the latter. They haven't been giving her medication because they say she refuses, her reaction to this was confusion... I'm not buying it. We will be contacting authorities and possibly seeking legal counsel to determine our options going forward.
Mary Lee
May 2022
Cisco Nursing and Rehab is a great facility with a home-like environment. The staff cares for the residents with empathy and compassion. Cisco has a great rehab program, also. If you're looking for somewhere to place your family member, or if you are needing in patient rehab, this is the place to go. This is hands-down the best nursing home around.
5 inspection visits in the last three years, 30 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 26, 2026
Have approved installation, maintenance and testing program for fire alarm systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Have simulated fire drills held at unexpected times.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Sep 25, 2025
Have properly located and lighted "Exit" signs.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 26, 2025
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Sep 25, 2025
Inspect, test, and maintain automatic sprinkler systems.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Aug 6, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Aug 6, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadFound during a complaint inspectionCorrected Jul 17, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Aug 6, 2024
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 29, 2024
Provide and implement an infection prevention and control program.
Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected Jul 17, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Aug 6, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Jul 17, 2024
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Severity C of L: potential for minimal harm, widespreadCorrected Aug 6, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Dec 25, 2023
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Severity F of L: no actual harm, potential for more than minimal harm, widespreadCorrected Jun 30, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jun 30, 2023
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jun 30, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity C of L: potential for minimal harm, widespreadCorrected Jun 30, 2023
Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.
Avir at Cisco offers Skilled Nursing / Long Term Care.
Avir at Cisco is located at 1404 Front St in Cisco, Texas.
Reviews for Avir at Cisco are sharply divided: some families praise the friendly staff and home-like rehab experience, while others describe serious neglect, slow response times, and hygiene lapses. The community's overall Google rating is low at 2.4 out of 5 based on a small number of reviews.
Avir at Cisco had 5 government inspection visits in the last three years, with 30 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.
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