MyLivingChoice

Aviata At Palm Bay

5405 Babcock St Ne

4.2(138 ratings)· Palm Bay average: 4.6

Aviata At Palm Bay, photo 11 / 5

Quick Facts

Total units
120
Medicare rating
3 of 5

CMS Care Compare

Ownership
For profit, Limited Liability company
Certified beds
120
Rehab therapy
On-site physical therapists support post-surgical recovery
Stay type
Used for short-term rehab after surgery or stroke

What Families Think

Aviata At Palm Bay is a skilled nursing and rehab center where reviewers describe sharply different experiences: some families praise the CNAs, social workers, and physical therapists who helped loved ones recover after surgery or stroke, while others report serious lapses in basic care and accountability for residents' belongings. With a 4.2 rating from 138 reviews, the community appears strong for engaged rehab patients but has drawn pointed complaints from families of more vulnerable, less able-to-advocate residents.

The Good

  • Rehab and PT staff praised by name
  • Social workers helped families through stressful stays
  • Staff described as welcoming and accommodating
  • Administrator says feedback and family involvement are encouraged

The Bad

  • One report of lost dentures, glasses, clothing, and a broken phone
  • One serious account of falls, fractures, and UTI from neglect
  • Reported lack of transparency about a resident's declining condition
  • Family says facility refused to cover cost of lost belongings

AI-generated from reviews and community data.

Aviata At Palm Bay is a senior living community in Palm Bay, Florida offering Skilled Nursing / Long Term Care. Amenities include Restaurant style Dining Room, Gathering / Activity Spaces and Social Activities. Families rate it 4.2 out of 5 across 138 reviews.

About Aviata At Palm Bay

Aviata At Palm Bay is a 120-bed skilled nursing and long-term care facility in Palm Bay, Florida, serving residents recovering from surgery, stroke, and other acute medical events as well as those requiring extended care.

Family experiences at the facility are notably mixed. Some families report warmth and attentiveness from staff, with one describing a nearly 100-day stay after a loved one's stroke where "everyone there was very nice and accommodating" and the facility felt "like home." Others, however, have raised serious concerns about resident safety and care quality, including falls, fractures, inadequate restroom assistance, and loss or damage to personal belongings. A recurrent theme in lower-rated reviews is frustration over the facility's handling of residents' items and response to care lapses.

With a 4.2 out of 5 Google rating across 138 reviews, Aviata At Palm Bay shows significant variability in family satisfaction. Prospective residents and their families may want to visit in person, ask detailed questions about supervision and personal item safeguarding, and if possible speak with current family members about their experience.

Types of Care at Aviata At Palm Bay

Skilled Nursing / Long Term Care

Amenities

Room Amenities

  • Cable or Satellite TV
  • Emergency Call System
  • Private Bathroom
  • Private Rooms
  • Wheelchair Accessible

Meals & Dining

  • Dietary Accommodations (Gluten-Free, Low / No Sodium, No Sugar, Vegan)
  • Restaurant style Dining Room

Community Amenities

  • 24-Hour Staff
  • Chapel / Religious Services
  • Gathering / Activity Spaces
  • Housekeeping
  • Laundry Service
  • Medication Management
  • On-Site Nurse (RN)

Activities

  • Social Activities (Happy Hour, Wine Tasting, Dances, Karaoke)

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Help Me Choose

Reviews of Aviata At Palm Bay

4.2overall · 138 ratings combined

4.2★ on Google (138)

Donna Wood

Jun 2026

via Google

My mother is a resident there to gain her strength back after surgery and the facility is a joke. They have lost her false teeth, glasses and her clothes while staying there not to mention her phone that was “locked up in the med cart ended up broken” and they REFUSE to cover the cost of the lost items when it’s their responsibility to safeguard her personal belongings which they aren’t adhering to. Me as a family member should not have to replace items that are negligently misplaced or lost. So if you would like to kick out more money for lost items then by all means send your loved ones there if not search for a better Medicaid facility to send them to since they get paid off a residents insurance instead of other facilities that take only cash or credit cards to pay for their monthly rent.

Cliff Davis

Mar 2026

via Google

I'm enjoying this facility so far. Everyone has been really nice to me. Honestly, my stay has been pretty good so far because of Diana. When I first got here amelia and Diana made sure I was settled in and got me everything I needed. Thank you for that, I appreciate it.

Jason S.

Jan 2026

via Google

My Mom had a slight stroke then after treatment. Health First gave me a list of nursing, rehab facility centers. I choose, Aviata at Palm Bay. I went there every day for almost 100 days. I am very grateful for everybody there, they were very welcoming while it felt like home to me everyone there was very nice and accommodating to me and my Mom. Special thanks to the workers I spent most time with the front Desk, my Mom's CNA, Marvilyn, who also taught me a lot. Her Social workers helping me with my stress and needs Diana, Jenny, Administrator Lorna, and my Mom's physical therapists Tonette, and Tasha. My Mom is coming home in 2 days. A job well done! Jason S.

Chrissy321

Jan 2026

via Google

If you have loved ones who cannot advocate for themselves, I would strongly encourage you to not send them here. My family member declined significantly during her stay here; multiple falls, fractures, and UTI from holding her bodily fluids because she was not taken to the restroom when asked but instead was told to using the restroom on herself, to name a few issues. Our family had to ask for specific tests more than once and there was a true lack of transparency. We had to pull her and place her elsewhere and we are praying she gets better with better care.

Malory Ruprecht

Dec 2025

via Google

I am proud to be a part of Aviata Palm Bay as the Administrator. Our team works every day to provide compassionate, person-centered care and create a warm environment where residents feel respected, valued, and supported. We strongly encourage family involvement, as we believe collaboration leads to the best outcomes and overall well-being for the residents we serve. I am always available to hear residents and families out, feedback, questions, and concerns matter to us. We want every resident to feel at home and every family to feel confident in the care their loved one receives. I am grateful to work alongside such a dedicated team and wonderful residents who make this community so special.

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Government Inspection History

6 inspection visits in the last three years, 21 citations on file. Inspections are conducted by state agencies on behalf of the U.S. Centers for Medicare & Medicaid Services (CMS).

Mar 12, 2026Fire Safety StandardHealth Standard1 citation
  • To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Apr 13, 2026

Mar 6, 2025Health Complaint2 citations
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

  • Prepare residents for a safe transfer or discharge from the nursing home.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Mar 31, 2025

Aug 27, 2024Health Complaint1 citation
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected Sep 10, 2024

Jun 13, 2024Fire Safety StandardHealth Standard4 citations
  • Inspect, test, and maintain automatic sprinkler systems.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024

  • Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Jul 12, 2024

  • PASARR screening for Mental disorders or Intellectual Disabilities

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024

  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Jul 12, 2024

Apr 5, 2024Health Complaint6 citations
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J of L: immediate jeopardy, isolatedFound during a complaint inspectionCorrected Jan 19, 2024

  • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Severity G of L: actual harm, isolatedFound during a complaint inspectionCorrected May 5, 2024

  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2024

  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Severity E of L: no actual harm, potential for more than minimal harm, patternFound during a complaint inspectionCorrected May 5, 2024

  • Honor the resident's right to manage his or her financial affairs.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedFound during a complaint inspectionCorrected May 5, 2024

Sep 2, 2022Fire Safety StandardHealth Standard7 citations
  • Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Severity E of L: no actual harm, potential for more than minimal harm, patternCorrected Sep 29, 2022

  • Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide safe and appropriate respiratory care for a resident when needed.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D of L: no actual harm, potential for more than minimal harm, isolatedCorrected Sep 29, 2022

Source: CMS Care Compare, public federal data covering certified nursing facilities, refreshed monthly. Citations range from A (least serious) to L (most serious) on the federal scope and severity scale. Most citations are corrected quickly; review the details and ask the community about anything that concerns you.

Frequently Asked Questions

What types of care does Aviata At Palm Bay offer?

Aviata At Palm Bay offers Skilled Nursing / Long Term Care.

Where is Aviata At Palm Bay located?

Aviata At Palm Bay is located at 5405 Babcock St Ne in Palm Bay, Florida.

What do families say about Aviata At Palm Bay?

Aviata At Palm Bay is a skilled nursing and rehab center where reviewers describe sharply different experiences: some families praise the CNAs, social workers, and physical therapists who helped loved ones recover after surgery or stroke, while others report serious lapses in basic care and accountability for residents' belongings. With a 4.2 rating from 138 reviews, the community appears strong for engaged rehab patients but has drawn pointed complaints from families of more vulnerable, less able-to-advocate residents.

How did Aviata At Palm Bay do on recent health and safety inspections?

Aviata At Palm Bay had 6 government inspection visits in the last three years, with 21 citations on file according to CMS Care Compare data. The full history, including what each citation was for and whether it was corrected, is in the inspection section on this page.

How can families visit Aviata At Palm Bay?

Submit the Request Information form on this page to connect with Aviata At Palm Bay and arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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