4120 Interchange Corporate Center Road
3(104 ratings)
1 / 5CMS Care Compare
Reviews of this skilled nursing and rehab center are sharply mixed: several reviewers warmly praise individual staff members, especially the Activities Director and nursing team, for compassionate care and effective rehabilitation. However, one detailed review raises serious concerns about neglect, including bed sores, unanswered call lights, and a reported death of a memory care resident, while another reviewer noted the facility felt short-staffed.
AI-generated from reviews and community data.
Avenue at Warrensville Care and Rehabilitation Center is a post-hospital rehabilitation and skilled nursing facility located in Warrensville Heights, Ohio. Founded in 2010, the center provides medical support and rehabilitation services for individuals recovering from hospitalization.
The facility offers state-of-the-art on-site dialysis care alongside comprehensive rehabilitation services. It maintains high levels of nursing staff and medical support, with leading-edge therapy services available to residents.
The community features all private suites with full bathrooms, each equipped with refrigerators and flat-screen televisions. The campus design includes a distinctive Main Street with storefronts and a hotel-like environment, emphasizing comfort and respect in its physical spaces and meal service offerings.
The center is committed to providing physical, medical, emotional, and spiritual support to its residents during their recovery and rehabilitation period.
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Help Me Choose3overall · 104 ratings combined
3★ on Google (104)
Nichelle Carrington
May 2026
My experience at this location was pleasant and I was taken good care of. The staff did their best to accommodate my stay according to my needs. I would use this location again if I needed their rehabilitation services again. I was pleased with the service I received.
Denise Anderson
May 2026
Everything is troubled there only thing good therapy is good i never coming back there but therapy
Terri Smith
Apr 2026
I had to go and put my mother in bed along with changing her picking up clothes off the floor as well as dirty linen also I witnessed a hoyer residents sitting in chair since the time I came I left there at 8:30pm there was a resident that had been ringing since I got there and No One answered her light for 2 hours That 7pm-7am is terrible staffing
Edward Martin
Feb 2026
The facility looks good, but the care is far from it patients in bed for long hours with bed sores, the facility don't have proper sized depends for some bigger patients so instead they use cheap quality diapers that fail after applying them on residents, call lights go unanswered for more than 10-15 minutes. Staff not pay attention to the condition of resdents. This is the worse ran facility I've seen in a long while, but it looks good with big screen tvs and a cafeteria that's ready to order anything from burgers to chicken sandwiches and fries, and just learned this is the same place where one of the dementia patients got locked outside and froze to death, and the nurse lied about it and got arrested.
angela colbert
Feb 2026
The staff I encountered were very friendly but I do have to say the facility seemed to be short staffed. There was one person that did stand out her name is Latasha Perry I believe. She had a big beautiful smile everytime we saw her. I could tell she cared about the residents by the way she would talk to them and by her interactions with them she really improves their quality of life.
Avenue at Warrensville Care and Rehabilitation Center offers Skilled Nursing / Long Term Care.
Avenue at Warrensville Care and Rehabilitation Center is located at 4120 Interchange Corporate Center Road in Warrensville Heights, Ohio.
Reviews of this skilled nursing and rehab center are sharply mixed: several reviewers warmly praise individual staff members, especially the Activities Director and nursing team, for compassionate care and effective rehabilitation. However, one detailed review raises serious concerns about neglect, including bed sores, unanswered call lights, and a reported death of a memory care resident, while another reviewer noted the facility felt short-staffed.
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