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Atrium Health At Home HME Stanly

907 N 2nd St A

3.6(8 ratings)· Albemarle average: 4.4

Atrium Health At Home HME Stanly — photo 11 / 3

Quick Facts

What Families Think

Reviews for this Atrium Health At Home location are sharply split. Several families praise a staff member named Beth for patiently walking them through new CPAP and BiPAP machines, while other reviewers describe serious follow-through failures involving oxygen equipment, unreturned calls, and confusion over where supplies could be purchased.

The Good

  • Staff member Beth praised for patience and thorough training
  • Positive experience setting up CPAP and BiPAP machines
  • Long-time customers say staff are friendly and well-mannered

The Bad

  • One report of faulty oxygen unit leading to hospital readmission
  • Several reports of promised follow-up calls or supplies never arriving
  • One report of misleading information about where supplies could be bought
  • One reviewer said no apology was offered after a service failure

AI-generated from reviews and community data.

About Atrium Health At Home HME Stanly

Atrium Health At Home HME Stanly is a home health and hospice community in Albemarle, North Carolina.

Families rate Atrium Health At Home HME Stanly 3.6 out of 5 based on 8 Google reviews.

Contact the community directly to ask about availability, pricing, and tours, or browse the photos and reviews here to see if it could be the right fit for your family.

Types of Care

Home Health and Hospice

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Reviews

3.6overall · 8 ratings combined

3.6★ on Google (8)

Richard “Ricky” Malcom

Dec 2025

via Google

I was having issues with my cpap. Told that someone would call me back. No one ever did. Two weeks go by and I finally call and speak to someone there, and they tell me that since i'm buying my supplies somewhere else that I have to go to them even though I purchased the equipment through them, that is atrium cpap. I also was told when I purchased my equipment that I could only buy supplies through a Atrium. That is not truthful. You can buy anywhere you want! Also told lie fit my F X. Nasal mask could no longer be purchased. I did buy it elsewhere. These people do not tell the truth. Do not purchase anything from them!

edith babwah

Nov 2021

via Google

I went to the Stanley location for my new CPap machine. This was the location that was able to accommodate my schedule crazy schedule. Beth did an amazing job taking me through all the functions of the my new device. She was so compassionate and patient while I kept asking question. My machine is used internationally. I live overseas and I frequently travel. She was able to answer all my concerns and to get me all the technical solutions.

Tonia Senn

Sep 2021

via Google

My mother needed oxygen and they sent her home with a battery powered unit that could not hold a charge in the car. Nobody showed up at her home as stated to go over the unit and to bring her more tubing and nasal cannulas. After a doctor visit, we stopped by there and address the problem, they gave us some batteries and we're told they would mail out more tubing and nasal cannulas. That didn't happen. My mother had to be admitted to the hospital again and we had to go with another provider. I called to have them come and pick up the unit and told them our issues. No apologies whatsoever! Will not use them again!

Louanne Cox

Aug 2019

via Google

I've been using them for years and I'm not going anywhere. All the employees are very nice and mannered . Beth is the most friendliest person you would ever meet.

Gary Morehouse

May 2018

via Google

Beth was took the time to give us all the details about the program and the new BiPAP machine my wife was receiving. She was also very professional and kind. This was the first time anyone explained how to use one of these machine and care for it. We recommend Healthy at Home to everyone.

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