1 / 11Families of residents at The Atrium at Serenity Pointe consistently praise the caring, attentive staff—especially in the memory care unit—and the peaceful lake setting with varied social activities. A number of reviewers, however, raise concerns about food quality, staff turnover, and a few troubling incidents involving privacy and admissions communication.
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Situated on beautiful Lake Hamilton with a lake view from every apartment, Atrium at Serenity Pointe is a lodge-style senior living community located near all local hospitals (CHI St Vincent, NMNC, and Healthstar) as well as Hot Springs Mall, Bath House Row with boutique shopping and the Gangster Museum of America. Wake up every day in a safe, intentionally designed living space. We tend to the cooking, housekeeping, and home maintenance so you can participate in social, cultural, and exercise programs including happy hour, tai chi, boat rides to favorite lakeside lunch spots, and painting classes. Choose from a menu of seasonal, nutritious chef-prepared dishes at multiple dining venues.
Enjoy discreet, supportive care, and a maintenance-free lifestyle including scheduled transportation, and boutique amenities. Spend every day living fully and experiencing greater well-being.
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Help Me Choose4.4overall · 117 ratings combined
4.4★ on Google (117)
C DANI
May 2026
It's been asked about 2 years or so, this is hands down the best place for Mom. She loves the dining, the activities, the lakeview, loves to watch the geese and LOVES Happy Hour! She truly is happy here and I'm very confident that she's getting the level of care that she needs and deserves.
Kim Hale
Sep 2025
Donnie the maintenance guy goes above and beyond with a smile on his face while he works quickly .We are blessed to have him !
Margaret Van Schenck
Sep 2025
Love the Thursday boatrides!! Donny is the best!!
Jayne Grissom
Sep 2025
EVERYONE has been wonderful! But - I can name several special people who have really helped make my dad feel comfortable after his move to The Atrium. Nurses Caroline, Chi, and Hayley are so kind and sweet! And CNA Carrie is just so wonderful! She is kind, thoughtful and goes above and beyond. I am SO happy to see my dad in his new home.
Paula Turicchi
Aug 2025
5 Stars - The facility is beautiful & well maintained. The staff and residents are caring, welcoming & friendly. The dining, happy hour, theater, activities & amenities are just what my dad needs to meet new friends & stay active. Brian has been extraordinarily helpful by answering all of our questions, helping with move in logistics, and troubleshooting wifi, TV, and miscellaneous items. I truly appreciate the updates Brian provided regarding my dad’s adjustment during the first few days. (9/2022)<br>Update as of 8/2025 -<br>The Atrium is still a nice place to live - other than the food which gets 1 star at most. My dad complains about the food every time we talk. He orders groceries from Walmart because meals are often inedible (undercooked, overcooked or served cold). Ingredients are not fresh & appear to be low quality. My dad is working with the Director to improve the food. She is very responsive but probably needs support from the corporate level to change suppliers or hire professional kitchen staff.
Published pricing at The Atrium at Serenity Pointe starts around $3,990 per month. Final costs depend on care needs and apartment selection — contact the community for a detailed quote.
The Atrium at Serenity Pointe is located at 2803 Albert Pike Rd in Hot Springs, Arkansas.
Families of residents at The Atrium at Serenity Pointe consistently praise the caring, attentive staff—especially in the memory care unit—and the peaceful lake setting with varied social activities. A number of reviewers, however, raise concerns about food quality, staff turnover, and a few troubling incidents involving privacy and admissions communication.
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