3.3(11 ratings)· Puyallup average: 4.5
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Reviews of Assured Home Health are decidedly mixed: several families praise the quality of physical therapy and nursing care they received, while others describe serious problems with scheduling, continuity of care, and office professionalism. Google reviewers rate the agency 3.3 out of 5 from 11 reviews.
AI-generated from reviews and community data.
Assured Home Health is a home health agency serving Puyallup, Washington offering Home Health. Families rate it 3.3 out of 5 across 11 reviews.
Assured Home Health is an agency serving clients at home in Puyallup, Washington, providing home health and physical therapy services.
Reviews are mixed regarding the agency's reliability and clinical care. Scheduling practices draw consistent concern, with reviewers reporting that appointments are often confirmed with less than 24 hours notice, creating stress for families trying to coordinate their own schedules, and noting instances of no-shows. Some reviewers also report inconsistent continuity of care and concerns about staff preparation and attentiveness during appointments. However, one reviewer praised the agency's therapists for their clinical effectiveness and responsiveness to patient needs.
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Help Me Choose3.3overall · 11 ratings combined
3.3★ on Google (11)
musyk swegle
Apr 2026
These guys are AMAZING! We have had a LOT of different home health companies over the years due to an elder with chronic illnesses. NONE of them compare to this one. My family member is healthier than he has been in 4 years. Their PT has done WONDERS for his mobility ESPECIALLY TROY! I have honestly never MET a PT that LISTENS to all the SPECIFIC issues and figures out exercises to correct & strengthen each one. He is SO CREATIVE! Thank you guys for all you do!
Vicki Flynn
Dec 2024
Appointments were made at last minute, and there was at least 2 no shows due to lack of scheduling in advance. There was no continuity of care, always a different therapist. Did not really do much physical therapy for my family member. Do not feel services were adequate for what was scheduled.
eva buhl
Feb 2023
When the RN came out to evaluate my husband she arrived maskless. I should have insisted she put one on. She was nice and seemed concerned about my husbands condition. Then the next day the PT came out, who I had to request wear a mask, and and he was constantly looking at his computer and did not show any compassion for my husband's condition. Since he told us he was a traveling nurse I ask him what part of the country he liked the the best and he proceeded to tell us Florida and Arizona because they had enough police officers and started tearing down our state and our country. We do not need another Donald Trump in our house. He even said that that he was a traveling PT because it paid better. I am sure Medicare would like to know this. We can certainly find another home health that can help me and my husband , thankyou. I am giving one star but they do not deserve that based on that one PT and his behavior. Also, Assured Home health does not provide help with light house work and especially bathing him since he is currently bed bound due to his pinched nerve.
Dennis Browne
Nov 2021
Why are appointments between Therapy & Nurse practioners, with patients, scheduled less than 24-hours in advance? Why can't the scheduling be at least 2-days in advance (at a minimum)? The current policy is a stressor on the family unit (in regards to a family member's own appointment scheduling) who needs to be and/or desired to be at home by patient for educationalal and knowledge-base criteria. The current policy appears to be a hardship in numerous aspects. Otherwise, the physical and home therapies, and nursing tasks, are very good.
Cassie Ussat
Dec 2019
I work in Social Services for a Post Acute Rehab and have the pleasure of locating Home Health Services for my patients who are discharging home. I contacted this agency after a patient residing in the area ended up in my facility following a stroke. This agency had agreed to reserve a spot for this patient for his upcoming discharge. A colleague of mine called to confirm that today and was treated very horribly by both the woman who answered the phone and the one who works in intake. They denied ever having a conversation about this patient's care and now they were booked for the next 2 weeks. Working with some amazing agencies in my area, I was incredibly shocked at how unprofessional this agency was. We ended up going with Kindred, a very kind professional agency.
Assured Home Health offers Home Health.
Assured Home Health has not published its pricing. For context, communities in Puyallup that publish rates start around $3,340 per month at the median. Final costs depend on care needs and apartment selection, so contact the community for a quote.
Assured Home Health is located at 13613 Meridian E Ste 220 in Puyallup, Washington.
Assured Home Health carries a 3.3 out of 5 rating from 11 Google reviews. Reviews of Assured Home Health are decidedly mixed: several families praise the quality of physical therapy and nursing care they received, while others describe serious problems with scheduling, continuity of care, and office professionalism. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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