3.7(11 ratings)· Olympia average: 4.4
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An automated summary of family reviews and public information. Not verified by MyLivingChoice; confirm services, staffing and pricing with the community.
Assured Home Health of Olympia provides in-home health and hospice services, with families generally praising the clinical skill of its therapists and nurses. However, several reviewers point to inconsistent communication and scheduling problems that have caused frustration and, in one case, a billing dispute.
AI-generated from reviews and community data.
Assured Home Health of Olympia is a home health agency serving Olympia, Washington offering Home Health. Families rate it 3.7 out of 5 across 11 reviews.
Assured Home Health of Olympia is an agency that provides home health services in Olympia, Washington, including physical therapy, occupational therapy, and nursing care.
Reviewers' experiences with the agency were mixed. Several families reported that therapists and nurses provided skilled, compassionate care that helped patients regain mobility and confidence. However, other reviewers noted inconsistent communication, scheduling issues, and difficulties when requesting staff not return or devices be picked up.
Some reviewers praised clinicians as knowledgeable and dedicated to helping patients improve mobility and avoid hospitalization. Staff members were described by multiple reviewers as kind and competent, though communication challenges and operational inconsistencies emerged as concerns for others.
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Help Me Choose3.7overall · 11 ratings combined
3.7★ on Google (11)
Vickie Gregg
Jul 2026
Assured is a wonderful company with kind and competent staff. I worked a short time there but unfortunately, couldn't stay due to a higher living cost in Olympia of which I was not prepared for. I give a five star recommendation for Assured Home Health Care to both patients seeking care and nurses looking for employment.
Lynn and Sabrina Davis
May 2026
Assured Home Health in Olympia have some of the best clinicians in the state and I know they are all working hard to help improve the lives of their patients through education and exercise. I would definitely recommend this company to anyone that needs help at home improving their mobility and also wanting to stay out of the hospital.
J M Rising
Jul 2022
Really Inconsistent and poor communication. One nurse called to say they were coming over to help me in 15 minutes while I was at work! I am sorry who has time to pivot their life like that? They left a device at my brother's house that he said he didn't want- then none of the staff would take it back for him. He asked them not to come back. Then when he mailed back the device someone got upset with him "oh are your other services better?" AND HE STILL GOT CHARGED FOR THE DEVICE. I hope they figure out that their communication is unprofessional, unhelpful, and dangerous to people who don't have any advocacy or support.
Washington Self Storage Company
May 2022
I talked to Heather 3/31/22 prior to my spinal surgery with my insurance company on the phone to confirm to have physical therapy at my home, at that time she said they could do it. I followed up 2 weeks ago they said just have the referral from Dr. and I would be all set, than I called last Thursday talk to Charolette who said just needed to confirm insurance, than today I called 5/16/22 talk to Heather again only to get told they can only take so many of my company insurance customers in a given week or month. I have never heard of a company that didn’t want more customers or why not say that in the beginning. I ask my insurance company if they have ever heard of such a response they said never. My advise is find a company that will want your business and tells you the truth from the beginning.
Cindy C.
Aug 2021
All the professionals who came to my parent's house were a great help to my father. He had lost his vision due to a brain tumor and was having difficulty walking and navigating his house. The Physical Therapists and the Occupational Therapist all helped build his strength and confidence to get him walking again and feeling more in control of his own movement. It was a joy to see him improving every day! The nurses also have helped with his wound care and provided excellent advice along with the dressing supplies. Thank you for everything you have done.
Assured Home Health of Olympia offers Home Health.
Assured Home Health of Olympia is located at 2102 Carriage St SW Suite D in Olympia, Washington.
Assured Home Health of Olympia carries a 3.7 out of 5 rating from 11 Google reviews. Assured Home Health of Olympia provides in-home health and hospice services, with families generally praising the clinical skill of its therapists and nurses. Reviews on MyLivingChoice come from families who confirmed a connection to the community and appear with the reviewer's first name and last initial.
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