MyLivingChoice

Assure Home Healthcare Inc.

28140 N Bradley Rd

4.9(139 ratings)· Libertyville average: 4.4

Assure Home Healthcare Inc., photo 1

Quick Facts

Medicare quality
4.5 of 5 stars

Home Health Compare

Medicare certified
Since 2005
Service model
Care delivered in-home rather than at a facility
Care scope
Covers both home health and hospice needs

What Families Think

Assure Home Healthcare Inc. is a home health and hospice agency in Libertyville that sends nurses and therapists directly to clients' homes. Reviewers consistently praise individual caregivers by name for their patience, skill, and the real progress they helped family members make with mobility, strength, and recovery after surgery or with conditions like Parkinson's.

The Good

  • Highly personalized, one-on-one physical therapy in the home
  • Staff described as patient, kind, and attentive to individual needs
  • Reviewers report real improvements in strength and mobility
  • Therapists tailor exercises and adjust plans as needed
  • Consistent 5-star praise for named nurses and therapists

AI-generated from reviews and community data.

Assure Home Healthcare Inc. is a home health agency serving Libertyville, Illinois offering Home Health. Amenities include Emergency Call System, Wheelchair Accessible and 24-Hour Staff. Families rate it 4.9 out of 5 across 139 reviews.

About Assure Home Healthcare Inc.

Assure Home Healthcare Inc. is a home health and hospice provider based in Libertyville, Illinois, delivering skilled nursing, physical therapy, and support services to patients in their homes.

Families consistently praise the clinical staff for combining professional expertise with genuine attentiveness. Physical therapists like Alina Pomian and Nelly are noted for clear instruction, patience with older adults, and tangible progress, one family wrote that their 99-year-old mother "raves about" her therapist's bedside manner. Nurses are described as sweet, easy to communicate with, and thorough in daily care tasks. Staff members answer questions thoughtfully and follow through reliably on scheduling and appointments.

The community holds a 4.9 out of 5 rating across 139 Google reviews, reflecting consistent satisfaction among families who have used home health and physical therapy services.

Types of Care at Assure Home Healthcare Inc.

Home Health

Amenities

Room Amenities

  • Emergency Call System
  • Wheelchair Accessible

Community Amenities

  • 24-Hour Staff
  • Medication Management

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Reviews of Assure Home Healthcare Inc.

4.9overall · 139 ratings combined

4.9★ on Google (139)

Cecile Marquardt

Jun 2026

via Google ↗

Nelly, David and Amy were the very best. I want to thank Nelly for her patience with me. She taught me and my body how to work after my hip surgery. She gave me tips that I will always remember. She’s #1 in my book. I didn’t see David and Amy as much. They were both very thoughtful ,kind and concerned. They answered all of my questions and concerns. Many Thanks to them. Know that I am very grateful for the care that was given. Sincerely Cecile Marquardt

Jay S

May 2026

via Google ↗

Our therapist was Alina Pomian and she was outstanding. Prompt and courteous with appointments - both in scheduling and execution. Alina was very knowledgeable and her therapy really helped my 99 year old mother. She was also very kind and patient with her - Alina has an excellent bedside manner. My mother can be difficult to satisfy and she raves about Alina. I also want to say Assure does an excellent job with their in-home care. It’s been a lifesaver for us and they’ve made it very easy

Alice Bunker

May 2026

via Google ↗

Alina Polima came to my home to give me PT exercises. She did an excellent job in explaining them & making sure I was doing them correctly. She also left me handouts so I could do them on my own successfully. She helped me make significant progress. I feel that thanks to Alina I am well on my way to being very close to normal again. Thank you Alina. I appreciate you very much.

S T

Dec 2025

via Google ↗

My mom has been receiving home health through Assure and they’ve been so great! Highly recommend! Justyna was such an amazing and helpful nurse! Very sweet and easy to communicate with as well. She assisted her with showering and anything else my mom needed. We all enjoyed her company as well. Thank you Justyna! EDIT: My mom is still receiving home health, primarily for physical therapy. She has tremendously improved in strength and overall mobility all thanks to Jan! He has really helped her and we appreciate all his efforts. He listens to her and modifies any exercises if needed. My mom enjoys chatting with him as well during their weekly sessions. Thank you Jan! :) you’ve been so great

Loreta S

Nov 2025

via Google ↗

I am incredibly grateful for the care and compassion that Physical Therapist John Novak has shown in working with my mom, who lives with Parkinson’s. From the very first session, it was clear that he brings more than just professional expertise to his work—he brings genuine kindness, patience, and a deep commitment to his patients’ well-being. John has a wonderful way of meeting my mom where she is, listening attentively to her concerns, and tailoring therapy to her unique needs. He walks with her through her exercises with steady encouragement, celebrating every small improvement and providing thoughtful guidance on how to practice safely between sessions. What makes him truly exceptional is his holistic approach. He not only focuses on the physical aspects of Parkinson’s—improving balance, gait, and mobility—but also fosters a sense of confidence and autonomy. John Novak PT has been a steady partner in my mom’s journey, helping her make steady progress while preserving her dignity, independence, and hope. Thank you for the outstanding work you do every day!

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Medicare Quality of Care

Assure Home Healthcare Inc. is a Medicare-certified home health agency (certified since 2005). The figures below come from Medicare's Home Health Compare program and are updated quarterly. Percentages are shares of patients; higher is better unless noted.

Quality of patient care

4.5 / 5

Medicare star rating

Services offered

  • Skilled nursing
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Medical social services
  • Home health aide

What patients say

3.0 / 5 patient survey rating

  • Would definitely recommend the agency72%US 79%
  • Rated their overall care 9 or 10 out of 1080%US 85%
  • Care was given in a professional way84%US 89%
  • The team communicated well81%US 86%
  • The team discussed medicines, pain and home safety73%US 82%

245 completed patient surveys, 31% response rate.

Hospital outcomes

  • Discharged to the community82%US 80%Better than
  • Readmitted to hospital after discharge (30 days) (lower is better)5%US 4%Same as
  • Preventable hospital visits during care (lower is better)13%US 11%Worse than

How patients did

  • Care started within 2 days of referral100%US 94%
  • Patients got better at walking or moving around94%US 83%
  • Patients got better at getting in and out of bed93%US 83%
  • Patients got better at bathing96%US 86%
  • Patients' breathing improved94%US 85%
  • Patients got better at taking medications correctly96%US 81%
  • Patients who had a fall with major injury (lower is better)1%US 1%
  • Patients with new or worsened pressure ulcers (lower is better)0%US 0%
  • Discharge function score met or exceeded expectations54%US 61%

Service area

Assure Home Healthcare Inc. reports serving 140 ZIP codes, including Chicago, Aurora, Elgin, Evanston, Schaumburg, Arlington Heights, Crystal Lake, Des Plaines, Glenview, Hoffman Estates and more. Search by your ZIP code to confirm coverage; agencies that cover it are marked “Serves your ZIP”.

Source: Centers for Medicare & Medicaid Services, Home Health Care Compare and the HHCAHPS patient survey. CCN 147794. National figures are the average across all certified agencies.

Frequently Asked Questions

What types of care does Assure Home Healthcare Inc. offer?

Assure Home Healthcare Inc. offers Home Health.

Where is Assure Home Healthcare Inc. located?

Assure Home Healthcare Inc. is located at 28140 N Bradley Rd in Libertyville, Illinois.

What do families say about Assure Home Healthcare Inc.?

Assure Home Healthcare Inc. is a home health and hospice agency in Libertyville that sends nurses and therapists directly to clients' homes. Reviewers consistently praise individual caregivers by name for their patience, skill, and the real progress they helped family members make with mobility, strength, and recovery after surgery or with conditions like Parkinson's.

Does Medicare cover care from Assure Home Healthcare Inc.?

Yes. Assure Home Healthcare Inc. is a Medicare-certified home health agency, so Medicare Part A or Part B pays in full for skilled nursing, therapy and home health aide visits when a doctor orders them and the patient is homebound. There is no copay for covered home health visits. Medicare rates the agency's quality of patient care 4.5 out of 5 stars.

Do I need a referral to use Assure Home Healthcare Inc.?

For Medicare to pay, yes: a doctor, nurse practitioner or physician assistant must certify that care is needed and sign a plan of care. Families can call the agency first, and the agency will usually contact the doctor to arrange the order. Ongoing help with bathing, meals and companionship is a different service, non-medical home care, which needs no referral.

How can families visit Assure Home Healthcare Inc.?

Submit the Request Information form on this page, or contact Assure Home Healthcare Inc. directly, to arrange a tour. Sharing your timeline and care needs up front helps the community prepare for your visit.

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