John Alek
Jun 2025
They provide excellent healthcare services and their employees are excellent at their jobs. They get to know you and take excellent care of you!!! I am a Vietnam Veteran.
Assisting Hands-Serving Elgin, Barrington, & Surrounding Areas
920 Davis Rd Ste 2093.9(12 ratings)· Elgin average: 4.2
1 / 5Quick Facts
- Veteran care
- Agency holds VA contracts to serve veterans
- Ownership
- Family-owned home care business
- Scheduling flexibility
- Care ranges from a few hours to round-the-clock
What Families Think
Families generally describe caregivers from this Elgin home care agency as friendly, professional, and attentive, with several reviewers highlighting strong communication from office staff and the owner's personal involvement, including her nursing background and work with veterans. One review, however, describes a serious breakdown in service reliability, including missed shifts and inexperienced caregivers.
The Good
- Caregivers called friendly, professional, and dependable
- Office staff described as responsive and easy to reach
- Owner personally involved and works with veteran clients
- Flexible care from a few hours to 24/7
The Bad
- One report of missed shifts without advance notice
- One report of caregivers lacking needed experience or skills
AI-generated from reviews and community data.
About Assisting Hands-Serving Elgin, Barrington, & Surrounding Areas
Assisting Hands is a home care agency serving Elgin, Illinois, providing professional in-home health care services that allow clients to remain safely and comfortably in their own homes.
The agency offers both medical support and non-medical personal assistance. Services include companionship, meal preparation, medication reminders, shopping and errands, light housekeeping and laundry, and personal care including help with bathing and dressing. Care is available throughout Elgin for a few hours a day or around the clock, customized to meet each client's schedule.
Assisting Hands' caregivers and personal assistants are trained and dependable, designed to help clients overcome challenges related to aging, illness, or disability. The agency's mission focuses on offering personalized non-medical care that enables seniors to live independently and safely in their homes.
Types of Care
Home Health and Hospice
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Help Me ChooseReviews
3.9overall · 12 ratings combined
3.9★ on Google (12)
Elizabeth Moseley
Jul 2024
My experience with Assisting Hands was awesome! They provided excellent support as I was caring for my elderly father at the end of his life. I was especially grateful for Madison, who came five days a week for two months. I knew that my dad was in good hands with her, and I was able to leave the house or catch up on sleep without any worries. The staff in the office were kind and responsive every time I called. I honestly could not have managed without Assistnig Hands and I would highly recommend them.
Kathy Ferreri
May 2024
Owner unprofessional. They do not cover shifts. Don't even let u know. Consistently hire new clients don't cover existing. Want always send caregivers with no experience. I gave week notice. They sent care Giver that could not help lift up my Mom to her walker they sent her home said they didn't want medical bills on care giver.Didnt cover rest week.
tom wertz
Nov 2022
I've been asked to do a review on Tasia and ivory. Iv have been getting care from these ladies for several months and all o can say is Thank You for sending them to me. They are both friendly, helpful professional. And over all tri pleasures to have around. I would also give high praise to the other staff members who I have dealt with. From office staff to replacement CNAs. Everyone has been a joy to work with Thomas Wertz
Joy Symonds
Sep 2019
I met the owner, Angela Flintz, through our volunteer work on a veterans committee at our local hospital. Angela is a nurse who truly cares about her clients, and especially our veterans. In addition to running an active business, Angela volunteers her time to help local seniors and veterans. She also has several contracts with the VA, who trusts her to care or their veteran patients. I own a local funeral home and am always happy to recommend Assisting Hands to the families we serve. Great quality, family-owned businesses deserve our support! Keep up the great work!
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